Eric Bassett Email & Phone Number

Columbia, Md

-Deployed and managed multiple VMware platforms including Horizon for Virtual Desktop Infrastructure, vCloud Director for research and development needs, and vSphere for general systems virtualization-Developed a plan for systems monitoring via SNMP and WMI and implemented several tools to both watch uptime as well as gather performance metrics from servers and network devices.-Migration of users from on-premise Exchange to Office365 and Exchange online-Ensured a smooth migration for full-office remote employee operations-Consolidated and upgraded a fragmented VMware infrastructure for centralized management using Cisco UCS and Pure AFA storage platforms-Monitor, assess, and evaluate networked devices for vulnerabilities and potential threat vectors-Researched, evaluated, and recommended replacement infrastructure components-Established a plan and migrated a production datacenter to a managed colocation facility outside of our geographic zone for both increased systems uptime as well as site resiliency and stability-Established and configured a deployment at third party site for disaster recovery replication and cold site restoration-Established security principles and worked to harden internal Linux and Windows systems as well as various hardware appliances-Redesigned, rebuilt, and matured the network infrastructure to be more secure, robust, and resilient-Completed work and passed audit to obtain HITRUST and NIST Cybersecurity Framework certification-Designed and deployed several storage systems providing various levels of performance from flat storage to all flash arrays for high disk I/O operations-Develop a laptop management program with a third party organization for imaging and Tier-1 support services

Columbia, Maryland

Performed a large variety of network and systems administration tasks while providing support to end users.-Design, build out, and maintenance of VMware ESX, vCenter, and LabManager based virtualization clusters.-Design and maintenance of systems and networking infrastructure including DNS, DHCP, and mail solutions.-Designed and restructured an iSCSI SAN for use with both active and static data.-Principle member in performing security audits of network, server, and user workstations using Tenable's Nessus, Security Center, and Log Correlation Engine products.

Timonium, Maryland

Provided technical support to customers with computer and/or technology related issues. Performed hardware repairs and upgrades to numerous PCs and supported a range of software applications from Operating Systems, to firewall support, to Anti-Virus and Anti-Spyware programs.

Hunt Valley, Maryland

Provided quality outsource technical support and customer service for various clients in a call center atmosphere. Well trained in telephone manner and professionalism over the telephone. This job sharpened skills in customer service and software diagnostics from a remote location over the telephone.

Master'S Degree, Information Technology - Information Assurance, 3.89

Activities and Societies: Upsilon Pi Epsilon: International Honor Society for the Computing and Information Disciplines

Education record

Bachelor Of Science, Computer Information Systems

Activities and Societies: Lambda Chi Alpha FraternityBachelor of Science in Computer Information Systems

Education record