Eric Bencina
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Eric Bencina Email & Phone Number

VP, Business Systems, Security and Privacy at Q4
Location: Waterloo, Ontario, Canada 11 work roles 3 schools
1 work email found @avanti.ca LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email e****@avanti.ca
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Current company
Q4
Role
VP, Business Systems, Security and Privacy
Location
Waterloo, Ontario, Canada
Company size
458 employees

Who is Eric Bencina? Overview

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Quick answer

Eric Bencina is listed as VP, Business Systems, Security and Privacy at Q4, a company with 458 employees, based in Waterloo, Ontario, Canada. AeroLeads shows a work email signal at avanti.ca and a matched LinkedIn profile for Eric Bencina.

Eric Bencina previously worked as Director, Infrastructure, Data & Operations at Avanti Software Inc. and Growth Coach at Communitech. Eric Bencina holds Opentext Leader'S Circle from Ivey Business School At Western University.

Company email context

Email format at Q4

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{first_initial}{last}@avanti.ca
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Profile bio

About Eric Bencina

Two words describe me and what I deliver - growth and transformation. I'm attracted to difficult problems. A 20-year dynamo of the technology and software industry; building, collaborating, and leading Customer Service and Success teams. The customer and their experience is at the heart of everything I do.To succeed in building world class Customer Experiences, the transformation must take place, and exist, within normal operations. The focus must be on the customer journey, not specific touch-points within organizational silos. For this reason, my foundation has been built through leadership and influence in diverse functional areas, notably Customer Service, Professional Services, CEO Business Operations and Program Management, Data Strategy and Governance, Pricing, Release Engineering, Finance, Product, Customer, R&D, Marketing, and IT. Specialties: Transformational leadership | digital transformation | business process optimization | digital experience | data strategy and governance | compliance and risk management | education | enablement | post-merger integration | team development | global change programs | CDO | COO | quality assurance (QA) | project management | program management | customer experience (CX) management | customer success | customer support | client care | voice of customer (VOC) | CXO | customer engagement | customer relationship management (CRM) | customer journey | customer lifecycle | NPS | SMB | enterprise | perpetual, subscription and SaaS software | product development | information architecture | IT | systems integration | social responsibilities and sustainability | corporate communications | branding and identity | market research | brand strategy

Listed skills include Enterprise Software, Livelink, Cloud Computing, Saas, and 48 others.

Current workplace

Eric Bencina's current company

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Q4
Q4
VP, Business Systems, Security and Privacy
Waterloo, ON, CA
Website
q4inc.com
Employees
458
AeroLeads page
Company profile
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11 roles

Eric Bencina work experience

A career timeline built from the work history available for this profile.

Vp, Business Systems, Security And Privacy

Q4

Waterloo, ON, CA

Director, Infrastructure, Data & Operations

Current
Avanti Software Inc.

Calgary, AB, CA

Dec 2022 - Present

Growth Coach

Communitech

Kitchener, Ontario, CA

Member of a group of veteran technology professionals who have created, managed and sold companies as well as developed products in multiple tech sectors. Growth Coaches act as mentors to Communitech startups, tackling a range of challenges, including using data for insights, growth and efficiency, fundraising, product development, sales, marketing, and.

Sep 2018 - Aug 2023

Vp, Data Strategy, It, And Operations

Communitech

Kitchener, Ontario, CA

Leading a team of IT, Data Engineers, and Operations professionals, I am accountable to digitally transform Communitech's operations and the way in which we serve our customers and membership. This involves building and operationalizing a data driven culture, process transformation, and cross functional enablement.

Dec 2019 - Dec 2022

Director, Project Management And Solution Delivery

Cineplex Digital Media

Waterloo, Ontario, CA

Accountable for the successful delivery of Cineplex Digital Media digital marketing solutions. This encompasses all aspects of the solution implementation including software, hardware and creative components across a wide range of verticals and world class companies. Includes end to end project execution including defining and agreeing upon definition of.

Mar 2019 - Dec 2019

Vp, Chief Data Strategist & Governance

Opentext

Waterloo, ON, CA

Reporting to the CFO; led a differentiated customer experience through data quality, analytics - using data as the foundation of products and services and the customer journey. Possesses deep expertise in mobilizing initiatives that strengthen product, road-map, operational effectiveness, process automation, technical infrastructure, while expand.

Feb 2016 - Sep 2018

Vp, Program Management Office, Office Of The President & Ceo

Opentext

Waterloo, ON, CA

Reporting directly to the CEO; led, structured, and managed the full life cycle of strategic, customer centric, company wide, executive sponsored programs. The work united all facets of the business including leadership of 20-person team composed of Pricing, Release Management, Strategic Communications, Government Relations, as well as collaboration with.

Apr 2015 - Feb 2016

Director, Office Of The President & Ceo

Opentext

Waterloo, ON, CA

Full accountability and responsibility for quarterly CEO planning cadence, Board of Directors briefings, and executive level operations meetings. Prepared investor messaging, and CEO presentations.In conjunction with R&D, launched $5M comprehensive review and procurement of software license tracking and protection mechanisms. Identified customer.

Jan 2014 - Apr 2015

Senior Customer Program Manager, Office Of The President

Opentext

Waterloo, ON, CA

Apr 2012 - Jan 2014

Escalations Manager, Worldwide Customer Support

Opentext

Waterloo, ON, CA

Propelled a diverse group of Senior Product Support professionals and Customer Success Managers - the North American Escalations Support Team - comprising a diversity of technical skills and geographic locations.Prime point of contact for North American escalations, working with European and Asia Pacific escalations team to balance customer requirements on.

Jan 2008 - Apr 2012

Senior Product Support Analyst

Sybase
Aug 2000 - Jan 2008
Team & coworkers

Colleagues at Q4

Other employees you can reach at q4inc.com. View company contacts for 458 employees →

BC Brendan Connolly Brendan Connolly Colleague at Q4 Grimsby, Ontario, Canada, Canada View → VM Vishal Monteiro Vishal Monteiro Colleague at Q4 Canada, Canada View → LD Luis Díaz Luis Díaz Colleague at Q4 Mexico City Metropolitan Area, Mexico View → AG Ashley Gillespie Ashley Gillespie Colleague at Q4 Greater Toronto Area, Canada, Canada View → TE Thomas Ellis Thomas Ellis Colleague at Q4 Gosport, England, United Kingdom, United Kingdom View → PG Paulo Genovesi Paulo Genovesi Colleague at Q4 Canada, Canada View → AH Ariel Hernández Rojas Ariel Hernández Rojas Colleague at Q4 Mexico City, Mexico, Mexico View → KG Karina Gutierrez Karina Gutierrez Colleague at Q4 Mississauga, Ontario, Canada, Canada View → AA Adrián Alcántar Rodríguez Adrián Alcántar Rodríguez Colleague at Q4 Mexicali, Baja California, Mexico, Mexico View → ND Natasha D. Natasha D. Colleague at Q4 Canada, Canada View →
3 education records

Eric Bencina education

Opentext Leader'S Circle

Ivey Business School At Western University

Advanced Negotiation, Negotiation

Scotwork Negotiating Skills

Honours Bachelor Of Business Administrator - Co-Op, Business Administration, Management And Operations

Wilfrid Laurier University
FAQ

Frequently asked questions about Eric Bencina

Quick answers generated from the profile data available on this page.

What company does Eric Bencina work for?

Eric Bencina works for Q4.

What is Eric Bencina's role at Q4?

Eric Bencina is listed as VP, Business Systems, Security and Privacy at Q4.

What is Eric Bencina's email address?

AeroLeads has found 1 work email signal at @avanti.ca for Eric Bencina at Q4.

Where is Eric Bencina based?

Eric Bencina is based in Waterloo, Ontario, Canada while working with Q4.

What companies has Eric Bencina worked for?

Eric Bencina has worked for Q4, Avanti Software Inc., Communitech, Cineplex Digital Media, and Opentext.

Who are Eric Bencina's colleagues at Q4?

Eric Bencina's colleagues at Q4 include Brendan Connolly, Vishal Monteiro, Luis Díaz, Ashley Gillespie, and Thomas Ellis.

How can I contact Eric Bencina?

You can use AeroLeads to view verified contact signals for Eric Bencina at Q4, including work email, phone, and LinkedIn data when available.

What schools did Eric Bencina attend?

Eric Bencina holds Opentext Leader'S Circle from Ivey Business School At Western University.

What skills is Eric Bencina known for?

Eric Bencina is listed with skills including Enterprise Software, Livelink, Cloud Computing, Saas, Enterprise Content Management, Management, Pre Sales, and Go To Market Strategy.

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