Eric Black Email & Phone Number

Warwickshire, England, United Kingdom

London, United Kingdom

Founding Board Member of the Open Consulting Group, a consortium of independent thinkers, consultants and writers who love technology, digital, innovation and transformation.Our way of working is fundamentally different from consulting as it is broadly recognised today.We learn constantly.We value professional work ethic.We embrace constructive criticism and diversity.We believe in the power of teams and individual talent.We openly share our knowledge with anyone… Show more Founding Board Member of the Open Consulting Group, a consortium of independent thinkers, consultants and writers who love technology, digital, innovation and transformation.Our way of working is fundamentally different from consulting as it is broadly recognised today.We learn constantly.We value professional work ethic.We embrace constructive criticism and diversity.We believe in the power of teams and individual talent.We openly share our knowledge with anyone who adheres to our principles.We encourage innovation, creativity and experimentation. The purpose of the Open Consulting Group is to create a strong bond of trust and value offering. Our goal is that the people and organisations we work for can rely on our network as much as we already do.#OpenConsultingGroup, #OCG Show less

Maastricht Area, Netherlands

1000PG is an Independent consulting firm. Supporting organizational transformational journeys from 20th Century practices to 21st Century ambitions. Specialties include: - Business Model Innovation- Transformation portfolio development, execution and performance management - Data valorization, data strategies, GDPR - Setting up and managing large scale end2end change initiatives Previous clients: - Nokia - BNP Paribas - Vion - DSM - UCB… Show more 1000PG is an Independent consulting firm. Supporting organizational transformational journeys from 20th Century practices to 21st Century ambitions. Specialties include: - Business Model Innovation- Transformation portfolio development, execution and performance management - Data valorization, data strategies, GDPR - Setting up and managing large scale end2end change initiatives Previous clients: - Nokia - BNP Paribas - Vion - DSM - UCB - Nike- Dutch Ministry of Justice and Security Show less

Warwick, Warwickshire, United Kingdom

Amsterdam Area, Netherlands

♦ Created and managed the program management office for newly formed Consumer Digital Business.♦ Coached and led 10 project managers delivering all projects on time and within budget of 29MEuros♦ Developed integrated road-map, project execution methodology, risk management framework, change and communication for portfolio of digital projects that included in-store seamless technology upgrades to over 100 Nike Retail outlets, SOX compliance, three new store openings in NORDIC region… Show more ♦ Created and managed the program management office for newly formed Consumer Digital Business.♦ Coached and led 10 project managers delivering all projects on time and within budget of 29MEuros♦ Developed integrated road-map, project execution methodology, risk management framework, change and communication for portfolio of digital projects that included in-store seamless technology upgrades to over 100 Nike Retail outlets, SOX compliance, three new store openings in NORDIC region, integration of new e-commerce product line, business intelligence and reporting, and transitioning regulated data within region and moving data center from the US to the UK. Show less

Amsterdam Area, Netherlands

♦ Co-created multiple approaches to address desired organizational competencies and behaviors, performance habits and team performance, successfully implementing the approaches globally to approximately 60,000 employees♦ Co-developed a strategic communication campaign and internal social media platform to engage all levels of business on the cultural shift♦ Operated under minimum supervision to understand culture change processes/requirements, analyze business problems and… Show more ♦ Co-created multiple approaches to address desired organizational competencies and behaviors, performance habits and team performance, successfully implementing the approaches globally to approximately 60,000 employees♦ Co-developed a strategic communication campaign and internal social media platform to engage all levels of business on the cultural shift♦ Operated under minimum supervision to understand culture change processes/requirements, analyze business problems and translate them into specific requirements to find cost effective solutions to meet business needs♦ Served as a critical liaison between management and employees to elicit requirements and analyze processes to understand the business needs/challenges and to determine how to best solve those problems♦ Facilitated design and supplier co-creation workshops to translate ideas into tangible culture awareness solutions for the organizations Show less

Amsterdam Area, Netherlands

♦ Served as the program management office lead for a CEO-led multi-year corporate transformation focused on 10-12% increases in operating margins and 4-6% increases in growth ♦ As lead PMO, effectively managed improvement portfolio of 5 major turnaround programs with approximately 1200 projects, delivering over 90% of the portfolio year over year meeting or exceeding stakeholder expectations while driving 8 consecutive quarters of growth for the company♦ Developed and integrated a… Show more ♦ Served as the program management office lead for a CEO-led multi-year corporate transformation focused on 10-12% increases in operating margins and 4-6% increases in growth ♦ As lead PMO, effectively managed improvement portfolio of 5 major turnaround programs with approximately 1200 projects, delivering over 90% of the portfolio year over year meeting or exceeding stakeholder expectations while driving 8 consecutive quarters of growth for the company♦ Developed and integrated a key enterprise-wide project management practice delivering competency, career and certification tracks for 2000 professional project managers along with project management awareness training to over 15,000 employees♦ Acted as the global lead establishing standard process frame work for portfolio, program and project management♦ Co-led roll-out of standard implementation methodology ensuring effective and measurable deployment of the new operating model, integrated IT landscape and end-to-end process standardization, improving the organizational people capabilities and culture change with successful implementation of the new operating model in 3 of the 17 major markets♦ Co-created a critical corporate business excellence program focused on capability building, individual certification and process maturity framework for process excellence, performance excellence, project management, continuous (LEAN) improvement and change management targeted for all employees in the company. ♦ Functioned as the lead architect and deployment manager for a crucial SaaS portfolio management cloud solution providing real-time alignment and transparency of the improvement roadmap while also cascading goals and objectives to the top 1000 employees and improvement teams within the organization; provided detailed quarterly performance reports to the executive committee while reducing the information consolidation time from 3 weeks to 3 days Show less

Eindhoven Area, Netherlands

♦ Successfully established a global shared services data management organization in Europe, Asia and the Americas defining a longer term strategy, organizational design and improvement plans for the management of enterprise product, customer and vendor master data♦ Productively managed a global team of 30 individuals in Asia, Europe and the Americas with the consolidation of activities resulting in €1 million savings in the first 6 months♦ Efficiently launched several data… Show more ♦ Successfully established a global shared services data management organization in Europe, Asia and the Americas defining a longer term strategy, organizational design and improvement plans for the management of enterprise product, customer and vendor master data♦ Productively managed a global team of 30 individuals in Asia, Europe and the Americas with the consolidation of activities resulting in €1 million savings in the first 6 months♦ Efficiently launched several data improvement projects increasing the quality of the customer and vendor master data by 2% to 3%♦ Collaborated with adjacent business owners to ensure proper data modeling for customer hierarchies, customer relationship management, pricing, installed base, vendor management, export and controls while also assuring available and accurate product configurations♦ Co-led a strategic benchmarking study resulting in a company-wide initiative to consolidate all data management organizations and fuel the company’s BIG data strategy♦ Co-developed an order to cash shared services centers, consolidating the enterprise-wide order process into 4 regional hubs from 14 hubs for efficiency of scale and an improved order process, centrally managing €4B in orders annually Show less

Greater Boston Area

♦ Effectively managed a team of 15 direct reports developing the first of its kind, enterprise-wide program management office for the company while leading the design of a program management framework, project lifecycle, risk framework, interdependencies and staffing for over 1000 projects♦ Coordinated with the central team to develop value propositions for a portfolio of improvements resulting in €1B opportunity by 2010 ♦ Meticulously analyzed and rationalized all projects that… Show more ♦ Effectively managed a team of 15 direct reports developing the first of its kind, enterprise-wide program management office for the company while leading the design of a program management framework, project lifecycle, risk framework, interdependencies and staffing for over 1000 projects♦ Coordinated with the central team to develop value propositions for a portfolio of improvements resulting in €1B opportunity by 2010 ♦ Meticulously analyzed and rationalized all projects that were not aligned to strategy ♦ Utilized strong analytical and conflict resolution skills to identify, track, report and resolve critical issues in a timely manner while also utilizing strong problem solving and creative/critical thinking skills to understand business needs and translate them into technology solutions♦ Recommended changes in development, maintenance and system standards to senior management and key stakeholders Show less

Greater Boston Area

♦ Defined and deployed the first business related program management office while leading a global management team through strategy policy deployment (Hoshin) to validate and plan actions associated with a portfolio valued at €70M, achieving an annual completed deliverables rate of 65-70% ♦ Strategically recruited, hired and managed a team of 15 professionals focused on Six Sigma, project management and change management adopted at the Sector and corporate levelsDeveloped and… Show more ♦ Defined and deployed the first business related program management office while leading a global management team through strategy policy deployment (Hoshin) to validate and plan actions associated with a portfolio valued at €70M, achieving an annual completed deliverables rate of 65-70% ♦ Strategically recruited, hired and managed a team of 15 professionals focused on Six Sigma, project management and change management adopted at the Sector and corporate levelsDeveloped and implemented the operational strategy into multiple Six Sigma projects focused on reducing spare parts dead on arrival, improving remote services compliance, standardizing service pricing and installation cost reduction and driving warranty realization improvements resulting in €10M in savings♦ Established several continuous improvement best practices including a customer service delivery process survey tool, strategy planning and investment approach, continuous improvement funnel and new service product creation process resulting in the alignment of all 12 services organization globally♦ Designed, documented, validated and gained approval for test plans and test deliverables♦ Consistently exceeded expectations ensuring projects were on time, on budget, compliant to standards and met business needs; actively contributed to the technical assessment, scope definition, project planning, analysis, design, implementation and testing of large projects Show less

Eindhoven Area, Netherlands

♦ Built first of it's kind Business Excellence framework for new business. Consisting of business improvement approaches and strategy going forward for Philips Healthcare Global Customer Services ♦ Led 7 work stream post merger integration activities. Effort led to total incremental valuecapture of 57Meuro from 2001 to 2003.

Brussels Area, Belgium

♦ Various responsibilities including Chief of Operations for US diplomatic interest in the BENELUX and Northern Germany, logistics, physical distribution of material, retail operations, in/out theater troop/material logistics operations.

Frankfurt Area, Germany

♦ Key Responsibilities: Various responsibilities. Led groups and daily operations of more than 200 personnel. Managed budgets in excess of 15 Million U.S. Dollars.♦ Duty locations included central Europe and the United States. As well as the following unit assignments: - Platoon Leader - 82nd Airborne - Fort Benning Georgia - Platoon Leader - 8th Infantry Division - Baumholder, Germany - Executive Officer - 1st Armored Division - Strassborg, Germany

Msc, Information Systems

Graduated with honors.

Liberal Arts - Phi Delt, Double Maj (Bus/Econ)

Full scholarship receipent. Graduated with honors. Distinguished military graduate.

Education record