Eric Burman Email & Phone Number

Amsterdam, Nh, Nl

Beaverton, Or, Us

At Nike’s European HQ, I lead an amazing cross-functional design team focused on creating digital products that engage and excite Nike Members worldwide. My role involves partnering with teams across product, engineering, marketing, and business to make sure our designs not only look great but drive real results for the business. I also steer our product design and research strategies for loyalty and engagement, helping to shape the future of how our members connect with Nike.* Managed a multi-disciplinary team of designers and researchers, contributing to a 40% uplift in user demand through innovative product development.* Our efforts increased satisfaction 10%+ by creating meaningful, user-centered digital experiences.* Co-led in establishing a Center of Excellence (COE) for product and design, boosting cross-functional collaboration and streamlining best practices.

Beaverton, Or, Us

In this role, I crafted the strategy behind creating seamless online-to-offline experiences for Nike consumers across Europe. It was all about making sure that what happens on the app connects smoothly to what happens in-store, making every step of the customer journey effortless and engaging.* Designed and led the omnichannel strategy, resulting in year-over-year retention growth for EMEA markets.* Collaborated with marketing and retail teams to connect digital and physical experiences, driving increased acquisition for Nike Membership.

Beaverton, Or, Us

As part of the EMEA Innovation Team, I had the opportunity to dive into brand-new business initiatives, helping to define and solve problems for Nike consumers. My role involved everything from leading design sprints to facilitating workshops that brought innovative ideas to life.* Partnered with cross-functional teams on new product initiatives, with multiple being scaled across EMEA.* Led 10+ strategic workshops to drive innovation* Brought a test-and-learn mentality to the team and greater business, pushing our projects from discovery to scaling with great success.

Beaverton, Or, Us

I was responsible for shaping the digital consumer journeys for Nike’s EMEA region. It was all about finding ways to connect what consumers need with what the business wants to achieve, and leading teams to make that vision a reality.* Worked on every touchpoint of the consumer journey, from product discovery to purchase, loyalty, and beyond.* Led multi-disciplinary teams to align consumer needs with business strategy, enhancing the customer experience and driving business goals.* Led the experience strategy for EMEA printerless returns, delivering an expected $26M in savings across materials and labor, while also cutting carbon emissions by more than 16,000 kilograms of CO2.* Established a cross-functional UX cohort to improve design consistency and consumer satisfaction, helping raise UX quality across the EMEA Geo.* Launched a newsletter to highlight industry best practices and boost internal collaboration.

I co-founded The Human Project App with a mission to bridge the gap between human needs and technology. We built a platform that uses tech to empower and uplift communities and foster authentic relationships in a digital world.

Beverly Hills, California, Us

As UX Manager, I led a team of designers and researchers to create the best digital ticketing experience possible, both on web and mobile. My team and I reshaped how consumers discovered events and purchased tickets, focusing on making the entire process seamless for users and profitable for the business.* Led a multi-disciplinary team that delivered a year-over-year improvement in conversions across web and mobile.* Revamped the event discovery and purchase experience, reducing time to purchase, and increasing overall conversion rate.* Introduced new in-venue digital experiences, boosting fan engagement during live events.* Facilitated Design Sprints to accelerate decision-making on strategic initiatives.

Beverly Hills, California, Us

In this role, I took ownership of redesigning Ticketmaster’s venue maps to be fully responsive, helping fans seamlessly choose seats on any device. I also introduced a design system that made product development faster and more consistent.* Led the redesign of the responsive venue map, driving increases in mobile ticket sales.* Developed a design system that reduced the time-to-market for new features.* Built an internal research lab, speeding up product testing and validation.

Beverly Hills, California, Us

I worked across various consumer-facing projects, primarily focused on ticket purchasing experiences. I also led the design for Ticketmaster’s first resale platform, which was a pivotal project for the company.* Designed the experience for Ticketmaster’s resale ticketing venture, expanding the company’s offerings and increasing revenue.* Played a key role in improving the ticket purchase experience, leading to more user-friendly and intuitive interfaces.

Venice, Ca, Us

I led creative branding and marketing efforts across a variety of clients, including health & wellness, telecommunications, and federal programs. My work drove results and helped clients shine in crowded markets, and earned several industry awards for creativity and effectiveness.

Chicago, Il, Us

As an Art Director, I created campaigns for big names in food and beverage. My role included everything from concept development to execution, and my work helped grow client business through engaging branding strategies.

New York, Ny, Us

At Ogilvy, I got my start in the industry, supporting branding and campaign development for major clients. This experience gave me a solid foundation in design and marketing, and sparked my passion for building consumer-first experiences.