Eric Burns Email & Phone Number

California, United States

New York, US

In my role as a fractional Chief Technology Officer at TAG Outsourcing, I utilized my extensive experience in technology to contribute to the company's success. By leveraging my background as a System Administrator, Full Stack Developer/Architect, IT Engineer, and Senior Sales Engineer, I am able to implement and integrate a wide range of technologies to.

Middletown, Delaware, US

Do you need skilled developers to stay ahead of the competition? Have you designed technology to revolutionize your space, but can't hire the quality talent you need?You likely already know that U.S. and Western European developers are hard to hire as well as very expensive. You also know that services from cheaper regions lack the quality you need. I.

I can provide a range of consulting or contracting. My projects have included: * Facilitating Marketing events leveraging Raspberry Pi systems as the hook. * Six month contract extending and improving a Conversational AI MVP to be more effective. * Building an IoT system used in an Escape Room leveraging WiFi and RFID cards. * Building custom WordPress.

Düsseldorf, North Rhine-Westphalia, DE

Cognigy.AI is the Enterprise Conversational Automation Platform for customer & employee service automation. Available in both on-Premise and SaaS, Cognigy.AI enables enterprises to connect to their users on any conversational channel, including chatbots, virtual assistants or voicebots on phone lines. Cognigy.AI chatbots and virtual assistants communicate.

Palo Alto, CA, US

Aisera transforms how organizations deliver IT, Support, and Ops. Using industry-leading Conversational AI and Conversational RPA, Aisera provides AI Service Management (AISM) solutions for enterprises to automate IT, Support, and Ops tasks to deliver exceptional AI Service Experience.Besides pre-sales, I am:* Writing and recording promotional videos*.

San Francisco, CA, US

* Key presenter/contributor for Raspberry Pi based virtual event. Built Fastly themed Raspberry Pi OS with required applications. Discovered way to clone systems 5.5x faster. Visit https://twitter.com/hashtag/Fastlybrightideas* Closely collaborating in Pre-Sales activities such as product demos, pitching Fastly Edge Cloud value proposition to prospects and.

* Completed "Blockchain for Business" Professional Certificate at edX. Two courses by LinuxFoundationX* DevOps Practices and Principles Certificate at edX.* Three courses on doing Webinars - "Webinar Intelligence: Deliver Webinars that Convert", "25 Best Practices of Webinar Presenting" and "Webinar Master" (Udemy)* 4 out of 5 courses completed for "Data.

San Francisco, CA, US

* Supporting 4 Alliance Directors for their technical needs. * Built demo environments and stories* Spoke on webinars and at conferences * Created blog and video content to enhance the PagerDuty ecosystem * Leveraged APIs on a SaaS platform to create demos and integrations

In August while a passenger in a crew vehicle on the Bonneville Salt Flats, I was in a serious head-on collision with a spectator's vehicle. This resulted in more than a month in the hospital followed by months in a wheelchair or walker. My role at the time was too critical for Mattermost to wait for my recovery and return. Grateful to have survived, and.

Palo Alto, California, US

Left on Disability in August of 2017 - automotive accident.Hired to:* Create integrations in GoLang* Create demo flows* Speak at conferences* Build out Sales Engineering TeamAs the first public-facing technical hire I was brought on to lead up Sales Engineering as well as be the tech evangelist. That expanded role would have included blogging, speaking at.

San Francisco, CA, US

* 130% Of Quota - Apr-Dec 2015* 105% of Quota - 2016* 179% of Quota - Jan-Jul 2017* Implementation/post sales as well as pre-sales* Created demo flows used company wide by Sales Engineers* Web Performance Analytics plus Business Impact* Configurations in Varnish/VCL* Taught recurring Performance Analytics course for new hires* Enterprise plus SMBFastly.

Waltham, MA, US

* Point technical resources for largest Native ADK sale in North America* APM/Application Performance Management for Java,.NET, SQL, C/C++* User Experience Management in JavaScript* Web Journey and Site Friction analysis* Wrote Plugins in Java to demonstrate ease of use and help win deals* DevOps and Software Development Life Cycle* Mobile Development and.

* Developed and wrote weekly newsletter with 89% readership rate* Created 61 table RDBMS system in MySQL for SQL of entire social network* 40 KLOCs of Perl * JavaScript * DNS server setup and maintenance* Email/SMTP server setup and maintenance While at GarageCity, I was responsible for system architecture, creating the relational database plus coding a.

Rohnert Park, CA, US

* IT Operations - responsible for monitoring of SaaS offering* Nagios* DevOps * APM/Application Performance Management* Linux, SMTP, SNMPAs employee #5 (after the 3 founders and office manager) on the team, I was involved with various infrastructure systems plus the monitoring of their SaaS offering. Those systems included web based collaboration tools, a.

* ETL (Extract Transform Load) from ERP and Schematic Capture applications* Web Development in Perl, Java and JavaScript* Database/SQLWhile at Fiberlane/Cerent, I integrated various Information Systems. I also was tasked to be on the small team that implemented the BaaN ERP system. This involved anchoring it to various schematic capture tools and a legacy.

Masters, Information Systems, Information Security Emphasis

Web Dev, Big Data, Business Intelligence, Blockchain, Security And Webinar Courses

Bs, Business, Mis Concentration