As the Manager of Consulting Services, my role involves actively engaging with our clients while leading our consulting services team. I specialize in offering support and implementing software for clients in the Residential, Commercial, and Corporate real estate sectors. My responsibilities encompass a mix of people management, sales, project management, business requirements analysis, integration programming, data conversion, and user training/support.

As a dedicated and results-driven project manager, I thrive in dynamic and fast-paced environments, where my meticulous planning, strong leadership, and effective communication skills come into play. I successfully lead cross-functional teams through the entire project lifecycle, from initiation to completion, while consistently delivering projects on time and within budget. My ability to strategically assess project requirements, mitigate risks, and adapt to changing circumstances has enabled me to drive optimal outcomes and foster lasting relationships with stakeholders. I pride myself on my proficiency in project management methodologies, coupled with my commitment to fostering a collaborative and innovative work culture.

Oversee national investment strategies for all (about 10k units) Odin assets. Established relationships with national partners that provided strategic cost-savings and operational efficiencies. Worked strategically with operations management to develop policies that enhanced value at communities nation-wide all while delivering on ownership expectations.

Expertly lead operations and strategic direction with full responsibility for top and bottom-line factors, including long-range planning, extensive value-add processes, and asset repositioning. Provide cross- functional management; direct nine Property Managers, nine Maintenance Managers, and general oversight of 55 employees.

Manage operations and lead all aspects of existing business developments, financial health board presentations, and revenue generation for a family-owned landlord of award-winning multifamily assets. Establish and evaluate key partnerships, generate strategic plans to elevate organizational performance, and coordinate property performance operation plans. Prepare business proposals/plans, negotiate service contracts, and agreements.Selected Achievements:-Grow portfolio revenue an average of 4.5%.-Increase portfolio NOI an average of 8%.-Increase occupancy an average of 4% while increasing rents an average of 7% with an average 64% retention rate.-Craft and implement the Company’s standards of operations, or SOP, which was rolled out to all residential assets.-Roll out and establish electronic leasing platforms and leases at all residential sites.-Develop and launch a portfolio-wide training program.-Establish residential staffing standards and evaluating all current staffing levels and identifying over $1.4mm in savings.-Work with independent marketing consultants to rebrand all assets via social media management campaigns and website design.-Facilitate and implement $10mm worth of major capital upgrades throughout the portfolio.

Expertly directed all operations of a group of properties in West Chester, PA while assisting senior management to position the division to be a leader in multifamily services. Improved property values, de-leased and leased-up, and external marketing. Enhanced profitability and brand recognition by establishing proactive and frequent marketing techniques with various advertising outlets to reach as many new prospects as possible.Selected Achievements:-Plan and implement a multi-million dollar renovation of a new asset and its subsequent lease-up.-Assist in preparing annual budgets and income projections.-Review monthly expense/revenue variances.-Achieved and maintained an 80% and above Apartment Ratings score coupled with a 92% resident satisfaction rate.-Hire, train, motivate and supervise all on-site staff. Promoted 3 team members to manager level positions.-Oversee and develop the Manager in Training program.-Serve as a company subject matter expert (SME) for our OneSite platform and serve as a resource for our team members.

Lead the daily operations of property-specific activities for REIT’s, private owners, and large institutional lenders. Assisted senior leadership team in achieving owner-directed and company specific goals and requirements. Conducted on the job training of new employees and assisted with overall staff development and training. Served as the primary day to day manager for property specific operations and handled ad hoc requests.Selected Achievements:-Managed a 15 million dollar, 286 unit, affordable turned conventional, property in Northern Delaware.-Previous experience with Riverstone includes managing a 116 unit, class A, property in Southern, NJ and a 560 unit, class B, property.