Eric Chan Email & Phone Number

• Utilised SQL and data visualisation tool (Power BI) to develop comprehensive reports and dashboards for various business units to drive informed decision-making • Collaborated with stakeholders to understand their reporting needs and ensure the dataset and dashboard met their requirements• Documented the processes and procedures for future reference and facilitated knowledge sharing within the team• Took a leadership role in driving various projects and successfully achieving project objectives

Hong Kong

• Maintained all responsibilities held under Associate Marketing Analyst title• Developed and implemented data visualisation dashboard for various projects, providing stakeholders with clear and insightful representations of key metrics and trends• Contributed to the enhancement and bug fixing of the pre-rate platform, ensuring its smooth functionality and optimal user experience• Efficiently processed shipment data and effectively managed volume control during peak seasons, ensuring timely delivery and customer satisfaction• Collaborated with product owner on yield update, product issues and improvement

Hong Kong

• Extracted and managed shipment data• Provided data analysis and KPI reports to relevant stakeholders and parties• Performed in-depth invoice validation for vendor and cost centres• Provided support to sales for submission of request in the pre-rate platform• Provided training on the pre-rate platform for sales teams in different countries