Eric Chang Email & Phone Number

Atlanta, Ga, Us

Purchase, Ny, Us

Secaucus, Nj, Us

Developed 'Protect and Grow' strategy for Florida market extending our runway for growth through development of the enterprise account solutions toolkit, holding 'war games' strategy sessions to manage stakeholder risks, and developing the 'Tackle Your Testing' health equity initiative to drive social and brand awareness in the market. Established 'Local Partner of Choice' strategy in the Carolinas by focusing on higher levels of customer service, customer segment partnerships, and a multi-year top of the funnel branding and PR campaign to increase customer awareness and enable sales performance metrics. Led varied enterprise level strategic initiatives including developing the multi-year AOP process, growth plan financial modeling for M&A, large deal pitch presentation template standards and approach, content development and delivery for National Sales Meetings, strategic marketing plans for new business units, and product development to further enhance the Women's Health product service model.

Bloomfield, Ct, Us

Strategic Planning: o Led enterprise product strategy by building Cigna's Enterprise Product Roadmap spanning over 100 products.o Innovated Marketing and Product’s strategy and management planning including MORs, KPIs, dashboards, and financial planning processes.Product Development:o Led development to decrease Total Medical Cost on the private exchange business within 1 year by driving affordability requirements across network, pharmacy, and clinical programs.o Sponsored enterprise wide strategic IT Content Management platform initiative to increase customer personalization across the Marketing content lifecycle.Sales Enablement: o Operationalized Third Party Administrator acquisition as an earnings driver by re-positioning its value statement, re-branding, building a capability comparison, refreshing sales process workflow.o Established insights practice by, spearheading client advisory councils, focus groups, competitive intelligence and sponsoring market research.

Hartford, Ct, Us

• Owned $200M P&L, providing statistical regression analysis, competitor benchmarking, operational process change, and sales management to achieve profitable growth.• Led the statewide strategy for the state of California operating in a hub and spoke model to align resources and deconstruct gridlocked workflows across IT, Marketing, Sales, Underwriting and Operations, and Vendor management to advance product initiatives and meet state regulatory deadlines.

• P&L management of the US office for global market research solutions provider• Increased topline revenue growth 6x within 4 years through sales process redesign, sales force expansion, and new product development

New Braunfels, Texas, Us

Ba, Economics

Mba, Finance, Strategy