Éric C. Email & Phone Number

Montreal, Canada Area

Customer liaison with managing partners. Providing customers with solutions that fit their needs. Assuring customer network health proactively and fixing issue before they occur. Provide contingency plan for different situation. Provide support to customer application. Provide support and implementation of VOIP services to customer. Prepare plan for server implementation and migration. Provide training for new staff. Provide training for customer with new implementation. Provide documentation material to customer. Provide documentation for internal staff.

Montreal, Canada Area

Assuring computer where running the latest update and the software for end users. Install application base on users need. Setup desk-phone or soft-phone for users. Setup computer desk with workstation for new employees. Kept SCCM up to date with windows update and software.

Consultant for multiple clients, providing solution and fixing client computer and network related issues. Customer liaison with managing partners. Provide contingency plan for different situation. Provide support to customer application. Provide support for VOIP services to customer. Provide training for customer with new implementation. Provide documentation material to customer.

Consultant for multiple clients, providing solution and fixing client computer and network related issues. Build WiFi network for apartment building and provided support. Build and provided solution for new network implementation. Subcontracting for NCR, updated embedded system for McDonalds restaurants and RBC by installed new hardware.

Bachelor’S Degree, Computer Systems Networking And Telecommunications

Activities and Societies: AECCNB Bathurst, Vice President Computer Science - Networking and Security

High School, 12