• Develop, coach, and sell with a core sales team of 29 Business Account Managers and work as an advisor within their leadership team to plan & execute cohesive sales attainment related to Security, IoT, SaaS, VOIP, and fixed wireless access (FWA).• Maintain relationships with extended sales resources, including, but not limited to Associate Directors, Senior Manager Business Sales, and Verizon Partners.• Prepare and deliver technical presentations that explain products or services to customers and prospective customers.• Possess strong and proven leadership skills and the ability to build a complex territory strategy to ensure both short and long-term goals, objectives and quotas for the regional sales teams

Responsible for end-to-end account management for a portfolio of business accounts in the Greater Detroit area. Responsible for acquiring, retaining, developing existing and new business by identifying customer needs and demonstrating the value of Verizon full range of Telecom wireless products & services, including M2M applications supporting IoT initiatives, workforce productivity solutions, mobile devices, enterprise mobility management & security, mobile business solutions, asset management, network security, fleet management products, wireless devices, etc.• Conduct all aspects of the B2B sales process, from generating leads, proposals, and closing negotiations. Review forecasts, track sales expectations and manage accounts. Salesforce Lightning• Consistently developing relationship with C-Level executives• Utilize all salesforce automation, funnel management and prospecting tools to maintain, review & manage business accounts• Conduct business reviews to help clients manage their business solutions

Oversaw two retail store locations out of Grand Rapids/Big-Rapids area. My time was spent working with businesses to help them find ways to drive revenue, reduce unnecessary expenses and increase efficiency. I also supported the stores in training and coaching to ensure that customers and prospective customers are treated with the highest levels of courtesy and professionalism, and constantly improving overall customer experience. Provided a total solution for businesses using Verizon products.

Assisted customers in both consumer and business accounts that came into the retail store. Focused on building relationships with customers and being there go to person when they needed guidance on something technology related.