Eric Chen Email & Phone Number

Singapore

Singapore

• Managed 150 accounts across the APAC region with total revenue of $500,000+ USD quarterly through telemarketing, strategic team meetings and emails• Responsible for improving client’s experience with optimal product adoption through best practices and case studies with personalised campaign recommendations• Provided product/market insights, campaign optimisations, and revenue trends for clients• Utilises CRM systems such as Salesforce and Tableau daily to track personal performance and accounts management

Singapore

At EC Media, we provide digital solutions to grow and scale your company. I help to direct the operations and client servicing. My job is to market your company so that you are able to share your message.Selected client projects:• Achieved 5x returns on a $1000 initial investment for a medical transcription company by focusing on LinkedIn ad targeting• Generated 20-30 leads month over month for a local beauty salon through Facebook lead generation Ads and audience targeting • Increased conversion rates by 30% for a B2B website after redesigning and improving the sites SEO optimisation• Boosted Instagram followers from 1000 to 10,000+ using a series of strategic video marketing ads

Singapore

Asian Microbiome Library (AMILI) is Southeast Asia’s first precision gut microbiome company. Amili has also set up Singapore's first stool bank in 2019 to drive their efforts to advance research into the gut microbiome.Job Scope:• Assisted in coordinating and executing a successful product launch by selling 40+ kits on the first week• Brought in 11 new donors in the first month through a series of targeted image and video Facebook Ads• Assisted senior professionals by compiling information on market trends and competitors to understand target demographics • Assisted with social media strategies by analysing trending topics, hashtags to grow brand awareness

Singapore

I am in charge of the administrative tasks and the right hand man to the cluster commander. I effectively execute tasks and enable his workflow to be more efficient. I also handle many of my unit's day to day activities which include loaning and keeping track of equipment as well as daily scheduling. Job Scope:• Oversaw scheduling for high ranked commanders and created daily routine orders to increase efficiency• Coordinated unit cohesion events for 10+ army personnel every quarter to promote workplace relationships and team-building exercises • Processed paperwork regarding safety measures for 200+ army personnel• Took stock and managed inventory of the unit’s media equipment

Singapore

At SATS I helped customers have a memorable experience at Changi Airport. This starts from the time they walk into Changi Airport from check-in to the moment their plane leaves the ground. Job Role:• Queue combing for up to 1000+ Economy, Business, and First class passengers daily, helping with check-in assistance and boarding pass scanning • Communicated important flight information to passengers and escort services for priority guest• Responsible for final flight preparations 300+ passengers per gate hold room before boarding the aircraft• Assisted 1000+ passengers per day for flight check-in while ensuring that they have valid travel documents and correct baggage tagging

Singapore

At Terramerce Global I developed a deep understanding of marketing. I had to market our services in order to cultivate relations and grow the business. We did this through various types of marketing solutions. The marketing solutions that I helped implement enabled me to close deals with many clients.Job Role:• Developed marketing campaigns, creatives and copywriting to effectively reach the target audience and expand visibility • Pitch at the prospect's location and answer their enquiries about the services• Perform comprehensive market research and competitive analysis to effectively communicate the value proposition• Maintaining 24/7 availability for client's enquiries• Draft proposals and contracts

Singapore

During my time at ACOM I had an administrative role in order to deliver efficiency to the company. I was able to add value to the organisational structure of their work flow.Job Role:• Doing administrative and clerical tasks (such as scanning or printing)• Preparing and editing letters, reports, memos, and emails• Arranging meetings and appointments for executives• Answering phone calls and taking messages• Liaising with teams and units

Bachelor'S Degree, Business Marketing And International Business

Diploma, Aviation/Airway Management And Operations