Sales Supervisor
CurrentManage a team of sales agents, coaching them effectively to exceed performance metrics. Provide ongoing training through QA and chair-side coaching. Manage time punches through Kronos, assessing any exceptions and issuing infractions, where necessary. Interviewing of prospective employees. Delivery of monthly metric "report cards" and yearly reviews drawn from performance metrics and key success traits. Termination of employees who fail to meet expectations as outlined in guidelines.