Eric Claflin Email & Phone Number

Somerville, MA, US

Boston, Massachusetts, United States

• Managed revenue planning, including extensive modeling of run-rate performance, seasonality, and customer segmentation, and worked closely with senior revenue leaders to solicit and analyze forecast inputs, execute.
• Designed and implemented reporting on revenue performance, analyzing invoice-level data to highlight key trends, executing variance analyses to identify crucial gaps to forecast, identifying under-served pockets of.
• Managed annual planning and re-forecast cycles across 3 North American entities totaling 300 employees, selecting, implementing and architecting planning software, running project management efforts including timeline.

Boston, MA

• Provided financial oversight and leadership for a $20M/year electronics processing and fulfillment operation, executing annual planning cycles, forecasting efforts, and variance analyses effecting a 15% cost per unit.
• Led the development and presentation of board-level updates on key business trends, forecast variances, and supply chain strategy recommendations
• Acted as lead analyst for smartphone repair program generating over $2M in incremental margin annually, developing unit economics and routing decision models guiding 100k inventory units weekly, and instituting.
• Partnered with operations leaders to define, measure, and analyze key cost drivers by studying business functions, developing KPIs, and instituting actionable reporting to continually monitor and improve performance

Framingham, MA

• Managed partnership project with national third party logistics providers to salvage damaged and obsolete inventory across a network of 32 fulfillment centers
• Coordinated logistics and designed a database to maintain tracking, reporting, and payment reconciliation of over $15M of salvage inventory annually for over $1M in annual cost savings
• Managed implementation of charitable donations program, including process and database design and coordination with tax and S&OP resources, expected to generate about $1M in annual tax savings
• Worked with cross-functional teams to leverage ERP data sources and design ad hoc reporting on damages and returns performance to support process excellence projects generating over $1M in year-over-year damage expense.
• Conducted numerous fulfillment center and delivery operations facility site visits. Identified opportunities for returns and inventory control process improvements and made recommendations to senior leadership

Boston, MA

Nashua, NH

Lowell, MA

Nashua, NH

B.S.B.A., Management Information Systems

Activities and Societies: Finance Marketing Connection, Studio Orchestra, Concert BandDean's List

High School Diploma

Activities and Societies: Marching band, concert and jazz ensembles and junior varsity tennis team. Member of the Tri-M Music Honors.