-Connect patients to agencies in their area.-Connect caregivers to agencies in their area for jobs.-Digitized home healthcare agency end-to-end processes, from the referral to a paid claim.

Oversee contracts with United Healthcare, Anthem, Texas Children’s, Molina Healthcare, Superior Health, Medicare & Medicaid.- Automated processes for HR, patient consents, clinical documentation, staffing, scheduling, skills training, compliance, cost reports, patient eligibility, and billing.-Serviced thousands of patients over the years.-Employed thousands of nurses, therapists, and caregivers.-Focused on growth, not paper-based fragmentation.

Managed hospital staffing contracts with Memorial Hermann, Columbia, Kindred (formerly Vencor), and Mental Health & Mental Retardation (MHMRA).-Staffed entire unit hospital floors in Med/Surg and Telemetry-Responsible for verbal shift confirmations with nurses via pager/telephone/voicemail-Managed paper-based HR, credentialing, and monthly background checks-Processed paper-based payroll from timesheets-Negotiated billing rates with facilities

Managed agency paper-based & manual compliance processes for:-HR (paper-based)-Clinical (paper-based)-Staffing (paper-based)-Scheduling (via pager & voicemail)-Documentation (handwritten)-Billing (handwritten UB92 paper claims, overnighted to CMS)-Cost reports (manual process, per line-item)-Eligibility (manual process, per patient)-Compliance & Survey (QA paperwork)

-Printed map of route directions-Printed clinical documentation for handwritten nurse's notes to be completed.-Scheduled field staff via pager/telephone calls/voicemails-Coordinated service visits with patients via telephone calls-Created paper copies of monthly nurse's schedules & hand-delivered-Approved handwritten paper documentation-Filed paper documents into binders

-Maintained paper charts (holepunch/staple/file)-Faxed documents for signature (stamped send/received)-Hole punch & file paper documents into patient chart binders-Scaled paper-based business by constructing rolling chart racks out of PVC pipe to hold more patient charts