Eric Damitz Email & Phone Number

Chicago, Il

• Demonstrate Typefi Publish to potential customers, including building custom demos from their content, and answer all questions regarding use and implementation of the software• Lead customer workshops to understand workflow and output requirements• Work with development team to specify and implement solutions• Create InDesign templates for use in customer projects• Design and implement Typefi workflows• Create custom training materials and train customers• Support customers by answering questions, troubleshooting, and recommending improvements to their workflows and internal processes• Request and help in the development and QA of new Typefi features• Present at industry conferences. In addition to the Typefi User Conference, I've presented at the Association of Equipment Manufacturers Annual Conference, and at PePcon.• Write documentation, including white papers. See https://www.typefi.com/resources/white-paper-take-control-content/

Chicago, Il

Create and modify InDesign templates to be used within Typefi Publish projectsDevelop, demonstrate and implement Typefi Publish-based solutions for customersBe the key technical contact during the pre-sales processFacilitate customer workshops to understand customer requirementsGenerate requirements documents for customer projectsDevelop and document solution to meet customer needsWork with Professional Services Engineers to implement the documented solutionProvide customer trainingManage project deliverables and implementationDocument customer solutions on the Typefi internal wikiUse Typefi support system to provide customer support

Evanston, Il

Managed a variety of projects centered on creating a content development platform.• Performed extensive comparative content analysis across all subject areas and collaborated with internal teams / clients resulting in development of unified content model, critical for proper implementation of a content management system.•Guided content creators during authoring tool evaluation to focus requirements and enhance understanding, saving time and effort.• Created documentation and trained 15 team members on content model, responding to concerns and amending model as needed to drive acceptance, saving over $10K in technical documentation and training costs. Model adopted for use in all new products.• Developed new procedures and created automations using existing toolset to create combined glossary / index for tablet-based educational content, eliminating manual rework of content, saving vendor costs, and improving quality.

Developed an XML-based publishing system for print and digital ancillary educational materials. Collaborated with internal teams to gather and document requirements. Managed vendor evaluation process and guided leadership through vendor selection.• Supported users on multiple projects in 3 subject areas to produce over 150K pages of print and related digital assets. Achieved 90% reduction in composition / conversion costs. Realized time savings from months to hours for digital product.• Actively participated in UX design process to ensure requirements were being correctly met throughout design and implementation process.• Created training materials and successfully trained teams in multiple locations in system use. • Developed automated process to create state-specific lesson plan products by combining existing lesson plan content in the system with state standard data, reducing production time from 2 weeks to 2 hours.

Supervised production of all digital products for Houghton's McDougal Littell Division. Managed staff of 5 to produce hundreds of products simultaneously.• Devised improved workflow and reporting practices to ensure timely delivery of high-quality product and information, reducing schedule slippage and errors.• Mentored staff and encouraged troubleshooting and innovation. Staff members developed additional process improvements and automations, allowing time saved to be spent on increased quality assurance and easing crush of simultaneous projects.• Partnered with digital product development and marketing teams, improving product offerings and internal processes to support them.

Project Lead for McDougal Littell's digital product. Managed multiple projects, developed tracking and information management processes to successfully keep projects on schedule and all team members informed of progress.

Coordinated work for print and digital projects. Created schedules for variety of products, requiring understanding of vastly different production and manufacturing requirements and specifications.