Supporting companies and users with the best practices in the USA and Mexico doing enhancements in the standard system and Z solutions, bug fixes and solving issues related to SAP FI in S4HANA using JIRA to handle the incidents and keep the SLA's.I worked on a project to implement bank communication integrated with CPI in SAP 6.0.

Telecommunications/servicesIn this project I worked as a support consultant with two other consultants testing all the system and process in SAP S/4HANA 2019 and using the Panaya tool to document all the tests in FIORI and user profile. I did user instructions and sessions of training to the final users of all topics regarding Finance.Commerce/HospitalIn this project I worked as a support consultant for a green field implementation of SAP S / 4HANA 2020 in a hospital products trading company using SAP best practices as well as the project Activate methodology.CommerceIn this project I worked as an SAP FI consultant executing the necessary configurations in SAP EHP7 to implement a new company code in a customer that already had SAP. The new company code is based in the USA. Interface with the global team consultant to meet the American rules.AutomotiveAs an ICT technical consultant, I have supported users and consultants in SAP FI-CO and other legacy systems that interface with SAP.In detail:• LSMW creation• Support users in tests of enhancements• Support users in routine activities• Supporting AMS consultants in enhancements and tickets• Monitoring legacy systems interfaces• Execution of Z programs or interfaces• Specification of improvements and scope documentsAutomotive - Chemicals – ServicesExperience with SPRO configurations. Creation of LSMW routines. Elaboration of functional and technical specifications, test evidences and several documentations required for multiple projects across different industry sectors. Knowledge of FI functionalities and E2E processes integrated with other modules and to legacy systems. End user training. Notions in SD and MM.

- Gerenciamento de reunião de Sourcing LATAM; - Administração, gerenciamento e desenvolvimento do SharePoint 2007 e 2010 LATAM; - Interface com o setor de I.T para resolução de problemas diversos; - Suporte e treinamento para utilização do sistema FGPS (SAP SRM para stakeholders internos e externos);- Suporte e treinamento para utilização do sistema SAP para compra de ferramentais de produção;- Instrução e melhorias nos processos de negócios da empresa (BPM).

Suporte aos usuários dos sistemas de compras da Fiat Latam bem como no auxílio, instrução e melhorias nos processos de negócios da empresa.

Suporte técnico em hardware, software, service desk e help desk aos diversos clientes de Belo Horizonte e região.