I am a strategic Business and IT leader who drives large change initiatives and manages operations, with deep experience in insurance, healthcare and enterprise program management, including a foundation in “Big 4” management consulting, working for and with Fortune 500 companies. My strengths include leading and motivating teams, understanding and enhancing my customers’ experience, and driving successful change across an organization.After graduating Cornell, I spent my first years in industry with Accenture running large scale change initiatives for the Insurance and Financial Services Industry. After that, I was with Cigna running large Program, Project and Portfolio management teams, directly leading large change initiatives, and running a large Provider Service Operations organization. Now as part of the leadership team at Capco I enjoy bringing provocative solutions to the industry's most challenging operational and data environments. Capco is a recognized leader in helping global organizations revolutionize their data and business strategies, specializing in insurance and financial services.Specialties: Project and Program Management and Delivery; Agile Transformation; Client Relationship Management; Portfolio Management; Program Management Office; Business/IT Intersection; Provider Service Operations (Field and Call); Provider eBusiness (Web and EDI). Industry experience includes Life, Annuities & Retirement, HealthCare and P&C Insurance.On a personal note, I've been married to Amy for over 20 years, with 3 wonderful girls - twins Shelby and Hayley who graduated Skidmore and UToronto respectively, and Courtney who is Navy ROTC at Cornell. My leisure time includes physical fitness, playing hockey and enjoying Lake Placid and the Adirondacks.
Listed skills include Program Management, Pmo, Integration, Business Process Improvement, and 17 others.