Eric Fairchild

Eric Fairchild Email and Phone Number

Delivering Provocative Solutions to Insurance and Financial Services Organizations @ Capco
new york, new york, united states
About Eric Fairchild

I am a strategic Business and IT leader who drives large change initiatives and manages operations, with deep experience in insurance, healthcare and enterprise program management, including a foundation in “Big 4” management consulting, working for and with Fortune 500 companies. My strengths include leading and motivating teams, understanding and enhancing my customers’ experience, and driving successful change across an organization.After graduating Cornell, I spent my first years in industry with Accenture running large scale change initiatives for the Insurance and Financial Services Industry. After that, I was with Cigna running large Program, Project and Portfolio management teams, directly leading large change initiatives, and running a large Provider Service Operations organization. Now as part of the leadership team at Capco I enjoy bringing provocative solutions to the industry's most challenging operational and data environments. Capco is a recognized leader in helping global organizations revolutionize their data and business strategies, specializing in insurance and financial services.Specialties: Project and Program Management and Delivery; Agile Transformation; Client Relationship Management; Portfolio Management; Program Management Office; Business/IT Intersection; Provider Service Operations (Field and Call); Provider eBusiness (Web and EDI). Industry experience includes Life, Annuities & Retirement, HealthCare and P&C Insurance.On a personal note, I've been married to Amy for over 20 years, with 3 wonderful girls - twins Shelby and Hayley who graduated Skidmore and UToronto respectively, and Courtney who is Navy ROTC at Cornell. My leisure time includes physical fitness, playing hockey and enjoying Lake Placid and the Adirondacks.

Eric Fairchild's Current Company Details
Capco

Capco

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Delivering Provocative Solutions to Insurance and Financial Services Organizations
new york, new york, united states
Website:
capco.com
Employees:
4927
Eric Fairchild Work Experience Details
  • Capco
    Managing Principal
    Capco Nov 2020 - Present
    Hartford, Connecticut, United States
    I am proud to be a part of the Capco leadership team, as we continue to grow our global management consulting business. Every day I partner with clients to solve operational, technical and data challenges with provocative solutions that drive measurable value. As the leader of the Program and Project Management organization for the US Insurance Practice, my staff and I focus on delivering large and complex change initiatives, and transforming the way companies approach project delivery.I joined Capco in late 2020 as part of the NEOS acquisition.
  • Neos Consulting
    Senior Principal
    Neos Consulting Feb 2017 - Nov 2020
    Hartford, Connecticut Area
    I am proud to be a part of the NEOS leadership team, as we continue to grow our management consulting business. Every day I partner with clients to solve operational and data challenges with provocative solutions that drive measurable value. As the leader of our Program and Project Management organization, my staff and I focus on delivering large and complex change initiatives, and transforming the way companies approach project delivery.In November 2020, NEOS was acquired by Capco.
  • Cigna Healthcare
    Senior Director
    Cigna Healthcare 2007 - 2017
    Bloomfield, Ct
    Provider Service Operations Lead. Leading an organization of approximately 400 professionals responsible for Provider Field Service (face to face engagement with Providers), Provider eServices (business management of Provider Portal and EDI transactions), Provider Service Unit (Provider Call and eMail engagement), Business Application Management, and Field Operating Model. Managed to an annual operating budget of between $35M and $40M.Former Position: Service Operations and Total Health & Network organization; Transformation / large scale program delivery lead. Business Delivery and Business Solution lead for Cigna's largest change initiative, associated with transformational business and technology change in the end to end claim processing space. Teams led included Program and Project Management, Business Solution and Architecture, Business Process Design. Responsible for annual business budget of approx. $30M.Former Position: IT organization; Chief of Staff to SVP Applications / Program Office Lead - Project Management, Business Requirements, and Portfolio Management. Led a team of 150 Program and Project Managers, Business Analysts, and Program Office personnel to lead Portfolio project delivery. Performed Chief of Staff functions to SVP Applications, leader of several thousand IT professionals and strategic partners.Former Position: Product organization; HealthCare Program Office Lead - Project Management, Business Requirements, Portfolio Management. Led a team of 150 Program and Project Managers, Business Analysts, and Program Office personnel to lead Portfolio project delivery.
  • Cigna
    Senior Director
    Cigna 2007 - 2017
    Bloomfield, Ct
    See CIGNA HealthCare for latest description
  • Accenture
    Partner
    Accenture Jul 1992 - Feb 2007
    Hartford, Connecticut Area
    Delivery Partner - Technology and Financial ServicesLarge client engagements included The Hartford, Travelers, Liberty Mutual, and Marsh & McLennan.Work ranged across a variety of large scale onshore and offshore deliveries; custom system development; integration & conversion and merger/acquisition. Held Client and Operational management responsibilities as Partner.
  • Accenture (Formerly Andersen Consulting)
    Partner
    Accenture (Formerly Andersen Consulting) 1992 - 2007
    Hartford, Connecticut Area
    Client relationship management, and large scale program delivery leadership.

Eric Fairchild Skills

Program Management Pmo Integration Business Process Improvement Process Improvement Business Analysis It Strategy Operations Management Strategic Planning Business Requirements Customer Relationship Management Vendor Management Information Technology Software Development Life Cycle Project Management Office Provider Relations Project Management Management Consulting Service Providers Sdlc Six Sigma

Eric Fairchild Education Details

Frequently Asked Questions about Eric Fairchild

What company does Eric Fairchild work for?

Eric Fairchild works for Capco

What is Eric Fairchild's role at the current company?

Eric Fairchild's current role is Delivering Provocative Solutions to Insurance and Financial Services Organizations.

What is Eric Fairchild's email address?

Eric Fairchild's email address is er****@****ail.com

What is Eric Fairchild's direct phone number?

Eric Fairchild's direct phone number is +186047*****

What schools did Eric Fairchild attend?

Eric Fairchild attended Cornell University, Cornell University, Danbury High.

What are some of Eric Fairchild's interests?

Eric Fairchild has interest in Aerobics, Kids, Cooking, Exercise, Gardening, Outdoors, Electronics, Coaching Youth Hockey, Home Improvement, Shooting.

What skills is Eric Fairchild known for?

Eric Fairchild has skills like Program Management, Pmo, Integration, Business Process Improvement, Process Improvement, Business Analysis, It Strategy, Operations Management, Strategic Planning, Business Requirements, Customer Relationship Management, Vendor Management.

Who are Eric Fairchild's colleagues?

Eric Fairchild's colleagues are Nancy Sylvia, Caroline Mitchem, Shariful Islam, Neide Ribeiro, Joshua Harrup-Smith, Alex Archer, Conrad Moore.

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