Eric Evans Email & Phone Number

Carbondale, Pennsylvania, United States

Remote/traveling

• Regional operations manager responsible for 11 service branches in 5 states, 12 direct reports, 75 indirect reports, and $20MM P&L.
• Top Gun Area Finisher exceeding sales and profitability goals in 2021.
• Directly involved in and/or responsible for HR decisions (e.g. hiring, performance management, conflict resolution, and approvals), safety (e.g. training, investigations, culture development and reinforcement), fleet.

Jessup, Pennsylvania, United States

• Led a team of 8 office and warehouse employees responsible for receiving, warehousing, and shipping HVAC units and parts.
• Led the relocation of a warehouse from NJ to PA; hired a brand-new team, implemented best practices for receiving, storage, and shipping of $5MM of HVAC finished goods and components.
• Won 2020 “CRDC of the Year” (runner-up in 2019) for operational excellence among 12 distribution centers in North America from on-time delivery, inventory accuracy, budget, and safety.
• Developed a strong safety culture with zero OSHA recordable events through training, daily meetings, sharing of lessons-learned, and a "no fear in safety" mindset.
• Maintained a >99% on-time delivery record and 0.0% absolute inventory adjustments both years.
• Groomed a successor who took the lead upon my departure and won "CRDC of the Year" in 2021.

Dallas/Fort Worth Area

• Served as a single point of contact between the commercial manufacturing, transportation, distribution, and sales/customer service teams to assist with order prioritization across the network.
• Created a detailed process map (~150 nodes) bringing clarity and order around a complex network of entities and functions across the Supply Chain, which proved instrumental in driving continuous improvement initiatives.
• Refined dashboard metrics used to track and understand on-time delivery and lead times.
• Built an order report that tracked orders from the company's 5 largest "white glove" customers from production order through invoice complete highlighting which orders required action from production.
• Selected to serve as distribution operations manager at the factory in Stuttgart, AR for two months during peak season while we searched a full-time manager. Cast tie-breaking vote to leadership for the new manager.

Dallas/Fort Worth Area

• Led project teams focused on process improvement using Six Sigma methodology to increase productivity and reduce waste.
• Led project team through initiative to decrease production downtime overruns by 40% saving ~$483k over 5 months.
• Led project teams through three additional projects to reduce product variation, scrap material and health hazards.

Dallas, TX

• Led project management for a $1 million crude oil pipeline construction project completed safely, on time, and 19% under budget.
• Assisted project management for a $19 million, 32-mile crude oil pipeline construction project completed safely, on time, and 15% under budget.
• Developed and implemented a cross-level sales initiative between crude oil and propane segments in the company leading to the discovery of new opportunities.

Joint Base Lewis Mcchord, WA

• Synchronized future and current operations for a 440-person Special Forces organization, ensuring planning and execution of training events in both the US and Pacific theater of operations, editing and writing.
• Selected from 18 peers to serve as lead operations officer and manage the 20-person cross-functional staff.
• Managed multiple, simultaneous near and long-term planning initiatives, meetings, and other requirements during a period of exceedingly high leader turnover enabling a smooth leadership changeover and uninterrupted.

Afghanistan

• Developed and maintained operational plans for a 4,300-person joint task force focused on combat operations in Afghanistan. Created and presented a series of informational products to improve situational understanding.
• Commended by the unit’s top official for authoring two 4-star-general-level papers on organizational hierarchy and a comprehensive basing initiative, numerous presentation products, and for focusing adjacent.
• Led a 15-person team comprised of peers and seniors to create a $5 million US military base concept.
• Rated as #1 of 3 captains in the future plans directorate on performance reports by two separate raters.

Joint Base Lewis Mcchord, WA, Afghanistan, And Thailand

• Led a 12-person Special Forces A-Team. Managed the planning, resourcing, and execution of all Green Beret operations, to include training, advising, and assisting up to a 600-person host nation force. Charged with the.
• Managed the most remote outpost in Uruzgan, Afghanistan, overseeing all coalition force operations in a district of over 100,000 Afghans covering 2,000 square kilometers; led 45 personnel and oversaw $15 million in.
• Led operations with 350 Afghan Security Force personnel that turned the tide against the insurgency; mentored and assisted local government officials, including two of the most contentious, high profile personalities.
• Led a training mission to Thailand that accomplished key training objectives while remaining under budget by approximately 40% ($180,000); assisted the Thai Special Warfare School in overhauling its Special Forces.
• Completed Captains Career Course and Special Forces Qualification Course between February 2010 and March 2012.

Fort Lewis, WA And Iraq

• Led a 12-person anti-tank platoon and a 40-person infantry platoon ensuring the combat readiness, health, and morale of the personnel, as well as the maintenance, operational readiness, and accountability for all.
• Improved the company’s weapons, supply, nuclear, biological, and chemical equipment, and communications maintenance and readiness ratings from failing (40%-60% range) to passing (87%-98% range) in three months.
• Coordinated and secured all resources for the largest live-fire missile training event in the company’s history.
• Recognized by the battalion commander as the #2 of 18 platoon leaders in the battalion during the rated period.
• Completed Infantry Officer Basic Course, Ranger School, and Airborne School from August 2006 to June 2007.

Bachelor Of Science (B.S.), Spanish/Russian And Civil Engineering, 3.928 (Academic), 3.521 (Cumulative), Honor Graduate

Activities and Societies: Sandhurst (military competition), Intramural Soccer, Intramural Paintball, coached Intramural Orienteering.

Education record