Eric Mason Email & Phone Number

Westbury, Ny, Us

New York City Metropolitan Area

I built this Leadership & Development Consulting Company from the ground up to provide organizations and individuals an opportunity to develop soft leadership skills to promote an effective workforce. I hold full responsibility for bottom-line factors including program development, budgeting & financials, sales, marketing, contract negotiations, and staff management. I coach leaders across diverse industries, enhancing skills and defining career paths. Direct Reports: 2►Structured multipart series on sales and leadership effectiveness for Anderson Windows largestnationwide installer; series concluded in September and is already increasing sales by 4%, with results expected to continue.►Promoted 12% increase in sales for $3M nationally distributed CPG company by building reliableforecasting system allowing it to maintain adequate inventory levels, establishing profitability for first time in 3 years and framework for long-term growth and efficiency.►Coached and designed 12-week leadership and interview training program for inventory control manager seeking to transition to finance management role but told he lacked necessary soft skills; individual succeeded in obtaining finance manager role on next try.

Manhattan, New York, United States

I was recruited to turn around this company, a provider of office coffee service, pantry service, and office supplies to the New York Metropolitan marketplace, as it was experiencing a decline in growth made worse by inefficient practices. I directed sales and marketing for all 3 company divisions. Direct Reports: 16.►Spurred 23% YoY sales increase by creating company’s first-ever sales plan for 2024; yielded 3% gross profit increase through segmentation.►Increased qualified leads by 46% and hiked close rate to 34% through implementation of effectivemultipoint strategy.►Transformed sales leadership performance by onboarding new leaders and creating SMEs to better service diverse customer groups and product lines, improving sales and customer satisfaction across the organization.

Avenel, New Jersey, United States

I was hired here, amid company transition, to stabilize operations and to increase sales and productavailability, reduce shrinkage and obsolescence, and develop team talent. I was charged with leading the sales operations part of the business consisting of warehouse operations, delivery operations, and demand planning. I was placed in charge of transforming the Northeast region, optimizing leadership onboarding and working through a transformation project for the Metro New York area consisting of 4 locations. Direct Reports: 14►Drove 13% YoY sales increase, reduced out-of-stock inventory by 8%, and hiked customer satisfaction and operational efficiency by identifying bottlenecks, assigning new leaders to correct issues and write SOPs, and structuring continuous improvement process.►Reduced product obsolescence by 84%, shrinkage by 61%, and developed SOPs that drove performance to best in company.►Outlined 5-year projected savings of $35M through continuous improvement transformation andconsolidation project.---Prepared and delivered presentation demonstrating how eliminating multiple branch offices could greatly reduce overhead.---Visited all locations to develop process improvement efficiencies.►Selected as National Co-Chair for Veterans and First Responders ERG.---Grew ERG by 43% through initiation of RED Friday, a popular deployment recognition event whose sales proceeds went to charity.---Established effective strategy of hosting fewer, more impactful events in lieu of numerous smaller ones.

Middletown, Delaware, United States

I was recruited to advance Amazon’s corporate goals because of my excellence at mentoring new leaders, creating development plans, and preparing college hires for challenging settings. I onboarded new leaders, created a leadership team learning series, and developed an internal leadership pipeline. I facilitated week-one virtual training classes for new Amazon team members worldwide. Direct Reports: 22►Transformed onboarding program into highly effective, multipoint system adopted corporate-wide.►Revitalized leadership team morale through series of initiatives improving culture and organizational health surveys by 32%.►Cut debriefing process time in half while improving work-life balance by developing and standardizing streamlined document.

Middletown, Delaware, United States

Long Island

After 2 promotions, I was approached by the regional VP who requested I move to the Long Island zone because it was experiencing lackluster results and in need of someone who could overhaul operations and strengthen the leadership team. In this new role, I led the $95M Frito Lay Long Island sales and operations zone composed of 2 distribution facilities.I also served as National Co-Chair for the CONNECT ERG group responsible for connecting seasonedemployees with new leaders. Direct Reports: 17. ►Grew holiday sales 13% by instituting accountability, identifying top leaders, and using SME framework for continued success.►Elevated team to #1 in zone by changing culture, diversifying team, and leading with “human voice” to solve problems.►Negotiated union contract and successfully launched go-to-market strategy in February 2020, despite presence of COVID.

I was recruited initially to stabilize a business that was experiencing internal disruption. I led this district that was responsible for sales in the southeastern part of New Jersey. I was charged with the rollout of Project Atlas, the company’s changeover to DOT certified vehicles; I travelled nationwide to teach Train the Trainer classes. Direct Reports: 19.►Increased product sales velocity 17% by revising sales strategy based on in-store research.►Grew summer sales 26% by restructuring sales team and personally presenting new strategy to HQ for approval.