WHO I AM: An accomplished executive who has been recognized for top performance and excellence throughout his career. A sales growth specialist with a deep understanding of KPIs and the ability to develop action plans to achieve them.WHAT I DO: Develop team members into successful leaders and grow leadership effectiveness. Leverage strong people and relationship building skills to create a positive team culture and build consensus across all levels, combining keen insights with systematic, Lean approaches to devise effective solutions that drive organizational success. I conduct market analyses and understand trends, competition, and consumer behavior to leverage insights that maximize sales.WHAT I’VE ACCOMPLISHED: I’ve turned around organizations, transformed underperforming teams into regional leaders, improved processes, streamlined costs, and driven consistent revenue growth and profitability for startups to Fortune 50 companies across multiple industries and sectors. Examples:��Spurred 23% YoY gross sales increase by creating a company’s first-ever sales plan.��Reduced overhead expenses by $35M for a leading CPG company by analyzing their operations.��Grew new leader engagement scores by 12% and reduced turnover rate by 26%.��Earned Apple Supplier of the Year award for commitment to quality and reliability.I am a transformational leader who believes in communication over confrontation, always injecting the “human voice” into workforce relations and leading through trust, not fear. I’ve improved operations and bottom-line growth for leading retailers including ►Amazon ►Keurig Dr. Pepper ►PepsiCo-Frito Lay.My new book is “Conversations that Matter: Unlocking the Potential of 1:1 Meetings.”☛ Key Skills ☚ ✦ Strategic Planning & Decision Making✦ Operational Excellence & Efficiency✦ Consumer Packaged Goods (CPG)✦ Cost Reduction and Avoidance✦ Sales Negotiations & Closings✦ Continuous Process Improvement✦ Go-to-Market (GTM) Strategy✦ Customer Obsession✦ Corporate Culture Change✦ Lean Management✦ A3/Kaizen/GEMBA✦ Channel Partnerships✦ Budgeting & Financials✦ Profit & Loss (P&L) Control✦ Market & Competitive Analysis✦ Business Plan Development✦ Employee Onboarding & Engagement✦ Performance Measurement/KPIs
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Chief Operating OfficerHandsome HomebuyerWestbury, Ny, Us
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Vice President Of Client ServicesUntapped Potential May 2024 - PresentNew York City Metropolitan AreaI built this Leadership & Development Consulting Company from the ground up to provide organizations and individuals an opportunity to develop soft leadership skills to promote an effective workforce. I hold full responsibility for bottom-line factors including program development, budgeting & financials, sales, marketing, contract negotiations, and staff management. I coach leaders across diverse industries, enhancing skills and defining career paths. Direct Reports: 2►Structured multipart series on sales and leadership effectiveness for Anderson Windows largestnationwide installer; series concluded in September and is already increasing sales by 4%, with results expected to continue.►Promoted 12% increase in sales for $3M nationally distributed CPG company by building reliableforecasting system allowing it to maintain adequate inventory levels, establishing profitability for first time in 3 years and framework for long-term growth and efficiency.►Coached and designed 12-week leadership and interview training program for inventory control manager seeking to transition to finance management role but told he lacked necessary soft skills; individual succeeded in obtaining finance manager role on next try. -
Sales DirectorCorporate Coffee Systems Sep 2023 - May 2024Manhattan, New York, United StatesI was recruited to turn around this company, a provider of office coffee service, pantry service, and office supplies to the New York Metropolitan marketplace, as it was experiencing a decline in growth made worse by inefficient practices. I directed sales and marketing for all 3 company divisions. Direct Reports: 16.►Spurred 23% YoY sales increase by creating company’s first-ever sales plan for 2024; yielded 3% gross profit increase through segmentation.►Increased qualified leads by 46% and hiked close rate to 34% through implementation of effectivemultipoint strategy.►Transformed sales leadership performance by onboarding new leaders and creating SMEs to better service diverse customer groups and product lines, improving sales and customer satisfaction across the organization. -
Director Sales OperationsKeurig Dr Pepper Inc. Sep 2021 - Sep 2023Avenel, New Jersey, United StatesI was hired here, amid company transition, to stabilize operations and to increase sales and productavailability, reduce shrinkage and obsolescence, and develop team talent. I was charged with leading the sales operations part of the business consisting of warehouse operations, delivery operations, and demand planning. I was placed in charge of transforming the Northeast region, optimizing leadership onboarding and working through a transformation project for the Metro New York area consisting of 4 locations. Direct Reports: 14►Drove 13% YoY sales increase, reduced out-of-stock inventory by 8%, and hiked customer satisfaction and operational efficiency by identifying bottlenecks, assigning new leaders to correct issues and write SOPs, and structuring continuous improvement process.►Reduced product obsolescence by 84%, shrinkage by 61%, and developed SOPs that drove performance to best in company.►Outlined 5-year projected savings of $35M through continuous improvement transformation andconsolidation project.---Prepared and delivered presentation demonstrating how eliminating multiple branch offices could greatly reduce overhead.---Visited all locations to develop process improvement efficiencies.►Selected as National Co-Chair for Veterans and First Responders ERG.---Grew ERG by 43% through initiation of RED Friday, a popular deployment recognition event whose sales proceeds went to charity.---Established effective strategy of hosting fewer, more impactful events in lieu of numerous smaller ones. -
Learning Operations Manager At AmazonAmazon Dec 2020 - Sep 2021Middletown, Delaware, United StatesI was recruited to advance Amazon’s corporate goals because of my excellence at mentoring new leaders, creating development plans, and preparing college hires for challenging settings. I onboarded new leaders, created a leadership team learning series, and developed an internal leadership pipeline. I facilitated week-one virtual training classes for new Amazon team members worldwide. Direct Reports: 22►Transformed onboarding program into highly effective, multipoint system adopted corporate-wide.►Revitalized leadership team morale through series of initiatives improving culture and organizational health surveys by 32%.►Cut debriefing process time in half while improving work-life balance by developing and standardizing streamlined document. -
Operations ManagerAmazon May 2020 - Sep 2021Middletown, Delaware, United States
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Zone Sales DirectorPepsico Jun 2018 - May 2020Long IslandAfter 2 promotions, I was approached by the regional VP who requested I move to the Long Island zone because it was experiencing lackluster results and in need of someone who could overhaul operations and strengthen the leadership team. In this new role, I led the $95M Frito Lay Long Island sales and operations zone composed of 2 distribution facilities.I also served as National Co-Chair for the CONNECT ERG group responsible for connecting seasonedemployees with new leaders. Direct Reports: 17. ►Grew holiday sales 13% by instituting accountability, identifying top leaders, and using SME framework for continued success.►Elevated team to #1 in zone by changing culture, diversifying team, and leading with “human voice” to solve problems.►Negotiated union contract and successfully launched go-to-market strategy in February 2020, despite presence of COVID. -
Sales Capability Division MangerPepsico Apr 2010 - May 2020I was recruited initially to stabilize a business that was experiencing internal disruption. I led this district that was responsible for sales in the southeastern part of New Jersey. I was charged with the rollout of Project Atlas, the company’s changeover to DOT certified vehicles; I travelled nationwide to teach Train the Trainer classes. Direct Reports: 19.►Increased product sales velocity 17% by revising sales strategy based on in-store research.►Grew summer sales 26% by restructuring sales team and personally presenting new strategy to HQ for approval.
Eric Mason Education Details
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Bachelor Of Science (Bs) In Business Management, Minor In Human Relations
Frequently Asked Questions about Eric Mason
What company does Eric Mason work for?
Eric Mason works for Handsome Homebuyer
What is Eric Mason's role at the current company?
Eric Mason's current role is Chief Operating Officer.
What schools did Eric Mason attend?
Eric Mason attended University Of Phoenix.
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