Eric Pena Email & Phone Number

San Antonio, Tx, Us

Sca Health

Currently leading multiple teams of local and offshore developers and engineers (Optum Global Advantage). I am dedicated to revolutionizing the technology used within our ambulatory surgery centers and associated business units. My role encompasses production support across numerous internal .NET custom applications hosted on both Azure and on-premise, overseeing various high-stakes capital projects using agile methodology, and spearheading the modernization of our CI/CD infrastructure. My efforts are crucial to achieving our corporate strategic objectives, and my extensive experience with Optum's mergers and acquisitions has been instrumental in fast-tracking SCA's expansion and efficacy in healthcare delivery

Wellmed Medical Management

Culminating my tenure at WellMed was a role that blended technical mastery and strategic leadership. Accredited into Optum's esteemed Technology Career Leadership Program, I drove technological advancement within the company. Direct contributions in AI, cloud-based solutions and multiple patent disclosures. Pivotal contributions to internal collaborative forums and cloud technology initiatives, demonstrating unwavering commitment to fostering a culture of innovation and continuous learning within the organization.Key Achievements: 🌱 Leadership Cultivation: Instrumental in establishing the integration of Optum's Leadership Program into WellMed, facilitating opportunities for employees to advance technical and career growth. 🚀 Technology Pioneer: Led initiatives in Artificial Intelligence, Machine Learning, Large Language Models, genomics, and quantum computing. Submitted multiple patent disclosures that underscored innovative capabilities. 🏆 Hackathon Champion: Excelled in high-stakes international hackathon competitions, leading to first and third place achievements. Demonstrated adeptness in conquering challenges and developing innovative, healthcare-centric solutions under intense pressure. ☁️ Cloud Center of Excellence: Guided the strategic direction of cloud technologies at WellMed, enhancing the company's capabilities in cloud computing and digital transformation. 👥 Developer Collaboration Center (DCC): Initiated and led the DCC at WellMed, creating a platform for technology professionals to collaborate, share knowledge, and drive innovation within the organization. ❤️ Patient-Centric Approach: Leveraged technology to elevate the patient experience, contributing to a 20% improvement in patient Net Promoter Score (NPS) metrics.

Wellmed Medical Management

This role was split between guiding mergers and acquisitions (M&A) activities for the consolidation of systems into the UnitedHealth framework, and modernizing and digitally transforming WellMed’s IT infrastructure to enhance patient experiences and clinical outcomes. I played a strategic role in supervising diverse teams across the organization, encompassing clinical settings, chronic care disease programs, and specific business operations. My responsibilities extended to guiding cross-functional teams, influencing broader organizational strategies, and collaborating with other directors and business units on strategic projects that expanded business capabilities.Key Achievements: 🤝 M&A Leadership: Actively led the integration and consolidation of various IT systems and processes for seamless transition and alignment with UnitedHealth's standards. 🔁 Digital Transformation: Drove key digital transformation initiatives, focusing on modernizing legacy systems, implementing new technologies, and enhancing overall productivity. 👁️‍🗨️ Strategic Supervision: Supervised multiple teams across departments, ensuring the delivery of technology solutions to improve patient care and operational efficiency. 🏢 Executive Collaboration: Met regularly with VPs and managers to ensure alignment with forum metrics, SLAs, and other critical business objectives.

Wellmed Medical Management

Directed multiple in-person onshore, remote, and offshore development teams to foster an environment of innovation and collaboration, focusing on risk analytics and business intelligence (BI). Excelled in global team coordination, contributing significantly to software architecture and design. Ensured alignment of technology architecture with business objectives and maintained a secure codebase, marking a period of significant process improvements and technological advancements.Key Achievements: 🎓 Workforce Training: Instituted comprehensive training programs for staff, driving a 40% reduction in tech-related queries and fostering technology adoption.

Wellmed Medical Management

Championed organizational maturity, cloud enablement, and digital strategy during a critical phase in shaping the organization's future growth terms of technological advancement and alignment with broader business goals. My role included the development of long-term technical strategies to ensuring scalability, disaster recovery, and efficient cloud migrations across multiple applications.Key Achievements: ⚙️ DevOps Transformation: Orchestrated a comprehensive DevOps transformation, enhancing the release velocity by more than double. This initiative significantly reduced incidents and improved auditing processes, streamlining the development and deployment pipeline. 🔗 API Framework Design: Developed robust API frameworks that became integral to various applications and systems, ensuring interoperability and modernization of our tech infrastructure across hundreds of clinics. 📈 Operational Excellence and Process Improvement: Focused on operational excellence and continuous process improvements, leading to more efficient and effective IT operations. 🛡️ Maturity and Compliance Governance: Played a critical role in maturing the organization's IT processes and founding the Architecture Review Board, which became a cornerstone for compliance and governance. 🌐 Digital Strategy Leadership: Led initiatives in cloud enablement and digital strategy during a critical growth phase, aligning technological capabilities with WellMed’s strategic objectives. 🧭 Technical Strategy: Formulated comprehensive technical 10-year strategies for multiple applications and services, focusing on long-term scalability, disaster recovery, and cloud migrations. 🌩️ Cloud Migration Leadership: Spearheaded the migration of health records and other critical data to Azure Cloud, ensuring secure, scalable, and efficient cloud storage solutions.

Wellmed Medical Management

I began my journey at WellMed with the unique opportunity to author, architect, and administer the electronic Provider Resource Gateway (ePRG) Portal. Working closely with Dr. George Rapier, I transformed his vision into a fully functional and sophisticated web application. This project was not just a demonstration of my technical skills but also an ability to handle complex requirements and deliver a robust, user-centric digital solution that embodies strategic foresight and leadership in digital healthcare solutions.Key Achievements: 💻 Sole Developer of ePRG Portal: Successfully authored and developed the ePRG Portal, which streamlined the management of eligibility, pre-authorizations, referrals, and quality care management for Optum physicians. This portal continues to stand the test of time, demonstrating reliability and efficiency for over 17 years and servicing thousands of concurrent users. 🎲 Strategic Risk Management: Boldly utilized alpha release development tools, assuming full production responsibility and support risks, demonstrating strategic risk management and technical foresight. ⬆️ Evolution and Scalability: Led the portal's evolution from a Proof of Concept to a mission-critical production platform, enhancing its functionalities and ensuring scalability to meet growing user demands and enterprise maturity.

Led a skilled team of programmers in designing and developing a comprehensive web-based real estate asset management application. This 3-tier architecture solution, built using ASP.NET, C#, COM+ (MTS), and SQL Server 2000, was meticulously designed to meet U.S. Department of Housing and Urban Development requirements. In addition to providing immediate third-party data access to electronic property files and online imaged documents, I spearheaded the integration of numerous modules to enhance property management, work order tracking, appraisals, billing, legal claims, and extensive static and ad-hoc reporting.Key Accomplishments: 👨‍💻 System Development Leadership: Directed a team of three developers throughout the entire Software Development Life Cycle (SDLC), from conceptualization to deployment, ensuring timely delivery and compliance with specified requirements. 🏗️ Innovative Application Architecture: Successfully designed and developed a robust 3-tier web-based real estate asset management application using leading-edge technologies like ASP.NET, C#, COM+ (MTS), and SQL Server 2000. 🏛️ HUD Compliance: Ensured the application's strict adherence to U.S. Department of Housing and Urban Development requirements, contributing to seamless data access and facilitating compliance for users. 🔩 Module Integration: Enhanced system functionality by integrating multiple modules to manage and track properties, work orders, appraisals, billing, legal claims, and extensive reporting capabilities, creating a holistic solution for real estate asset management. 🛠️ Technical Support: Provided comprehensive in-house technical support for various applications, network, and phone issues, ensuring smooth operations and minimizing downtime.

Entrusted with the architectural design, development, performance, and maintenance of key enterprise components for a cutting-edge web-based behavioral healthcare application. Led a team of seven developers in migrating data from a legacy system to a modern custom 3-tier application. I utilized my technical proficiency in MS SQL Server 2000 and Visual Basic COM+ objects, hosted by MS Transaction Server. I also designed ASP pages to provide user-friendly interfaces and integrated Visual Basic with Crystal Reports to create efficient interfaces for home office Windows applications.Key Accomplishments: 🌐 Technical Leadership: Successfully led a team of seven programmers in migrating data from a legacy system to a new custom 3-tier application, ensuring data integrity and minimal operational disruptions. 🏗️ Architecture and Development: Designed and developed key enterprise components for a web-based behavioral healthcare application, demonstrating technical expertise and attention to detail. 🔁 Data Conversion: Played a pivotal role in the conversion of data from a legacy system to a new 3-tier application, utilizing MS SQL Server 2000 and Visual Basic COM+ objects, optimizing performance and data access. 👆 Intuitive Interfaces: Designed ASP pages to provide intuitive and efficient user interfaces, improving user satisfaction and productivity. 📊 Reporting Tools: Integrated Visual Basic with Crystal Reports and deployed via Citrix MetaFrame to create efficient interfaces for home office Windows applications, enhancing reporting capabilities. 🧩 Comprehensive Features: Developed a multi-functional application, initially funded through NIH research grants, encompassing patient data, health care provider information, insurance claims, medications, and billing transactions. Also incorporated patient intake and scheduling, progress notes with customized templates, billing and claim submission, insurance authorization maintenance, and robust reporting.