Eric Graves Email & Phone Number

Alexandria, VA, US

US

I'm a utility player on this contract. It looks like I'll be helping the DISA JWCC engineering coordinate and track the Big Four CSPs (Amazon AWS, Microsoft Azure, Google, and Oracle Cloud)

September 2024 marks a jumping off point for my new life. In May 2024, I discovered & had a golf ball sized brain tumor removed. Over at least the last 15 years, it had been growing and gradually changing my neurochemistry in ways that, however temporarily, affected my personality profoundly. And it came within a couple of weeks of killing me. That.

Chaumont-Gistoux, Walloon Brabant, BE

Contract PM role

Raleigh, NC, US

• Served as the escalation point for customer concerns and issues as they relate to Red Hat’s services and training business.
• Responsible for the scoping, sale, execution, and overall customer success of Red Hat’s Public Sector professional services - Consulting, Training, and Technical Account Management (TAM)-in a MEDDPICC-driven sales.
• Actively collaborated with sales, business units, support services, and pre-sales solution architects to tie the business and technical needs of Red Hat customers with the strategy and direction of Red Hat.
• Accountable for capacity planning, profit margins, and go-to-market (GTM) strategies to reach growth targets across Red Hat’s Science, Legislative, and Healthcare portfolios. Primary focus was Red Hat's Ansible.
• Worked with Contracts/Legal to negotiate & align contract Ts & Cs with channel requirements
• Engage external staffing partners to help staff engagements as needed.

Santa Clara, California, US

• MERGED WITH HORTONWORKSI helped manage the US Public Sector Professional Services (PS) business. Portfolio included Federal, state and local government, higher education, and university healthcare clients nationwide
• Led Hadoop AI/ML project teams from pre-sales through delivery
• Collaborated with Sales, Solutions Engineering, Legal, and Finance teams to create and price SoWs
• Identify and allocate technical resources for forecasted & active engagements
• Partnered with AEs to upsell SaaS software, services, and training in a consultative post-sales environment
• Worked with Solutions Engineering to develop and refine client technology roadmaps

Santa Clara, California, US

• MERGED WITH CLOUDERA
• Led remote Hadoop AI/ML project teams from pre-sales through delivery
• Collaborated with Sales, Solutions Engineering, Legal, and Finance teams to draft and price SoWs
• Identify, allocate, and lead technical resources for forecasted & active engagements
• Partnered with AEs to upsell SaaS/PaaS software, services, and training in a consultative post-sales environment
• Worked with Solutions Engineering to develop and refine client technology roadmaps

Arlington, Virginia, US

• Provided delivery leadership to this VC-backed B2B SaaS company focused on the entertainment industry.
• Owned business analysis, UX, and PMO functions within Engineering & Operations departments
• Created job requisitions and led hiring of 3 PMO & QA staff
• Oversaw ongoing risk management and change control board (CCB) initiatives
• Built DTI product roadmaps
• Led Agile CICD software delivery initiatives, using GitHub, Jenkins, and JIRA

Arlington, Virginia, US

• Led planning and agile delivery for the modernization of DTI’s core product application suite.
• Partnered with COO & CTO to draft a $3.5M staffing plan/budget for the 2017 cycle.
• Served as liaison between Operations and IT teams to facilitate communications and training.
• Created and managed a configuration control board (CCB) to govern changes in Operations and IT portfolios.

Mclean, VA, US

• Worked with engineers, military leadership, and Pentagon staff to integrate multiple internal IT organizations into the Joint Service Provider (JSP) IT organization.
• Leadership & oversight of project management, risk management, project controls, Instructional design, and ITIL Service Transition processes for the TEDSS contract within the Pentagon JSP aggregation.
• Collaborated with overarching Pentagon infosec & change/config management to promote applications into the new ecosystem.
• Partnered with enterprise process improvement teams to roll out and new governance, project delivery, and transition processes.
• Major initiatives include –-Partnered with cybersecurity, risk management, and network engineering to design a COOP/High-Availability network to accommodate Joint Staff mission applications and MS Sharepoint. -Worked.

Falls Church, Virginia, US

Worked with internal business units to deliver new projects & optimize existing business processes.

Vienna, Virginia, US

• Worked with US State Department Diplomatic Security (DS) in the office of the CTO. I led matrixed technology teams in delivering software and hardware solutions in an CMMI & ISO 9000-compliant Agile development.
• Led matrixed contractor teams in delivering CMMI-compliant software and hardware solutions for DS.
• Took several custom applications/systems through IATO and ATO, in accordance with NIST standards.
• Deputy Site Lead for a team that spans both project delivery and operations teams.
• Worked with MS Project Server administrator to advocate for a unified view of project metrics.
• Ensured project-level compliance with DoS Information Assurance FISMA policies.

Fairfax, VA, US

• Program manager for an application modernization effort for Consumer Product Safety Commission (CPSC)
• Led daily agile stand-up meetings. Work with scrum master to communicate sprint progress to CPSC leadership
• Coached and evaluated a staff of 16 contractors
• Participate in business development and proposal efforts, including Pink, Red, and Gold team reviews.

GB

• Project Manager for custom application development. I worked primarily in the Tax portfolio, building both bespoke internal solutions and market offerings for PwC Tax practices.
• Integrated and led US-based technology teams with offshore developers and outsourced vendors to deliver complete technology solutions to PwC Tax practices.
• Led a $1.6M project to optimize production of K1 tax forms. Project was a global team working on an integrated.NET application for the Law Firm Services and Financial Services practices
• Led a $4.5M custom.NET software development project for a white label hedge fund partnership taxation solution.
• Project management of a series of 3 applications that were integrated into a web service-enabled enterprise suite designed to render partnership tax returns with Six Sigma repeatability.
• Estimated future software development projects for technology investment roadmaps.

Mba, Management Information Systems And Services

Cybersecurity Leadership Certificate, Computer And Information Systems Security/Information Assurance

Master Of Fine Arts - Mfa, Technical Theatre/Theatre Design And Technology

Bachelor Of Arts (B.A.), Communications & Theatre