Erich Hall Email & Phone Number

Florida, United States

Set up usersSet up and work on laptops, desktops, printers and other computer peripherals.Customer SupportWork with Solarwinds Service DeskUtilize SCCM to set up new machinesAssist with network pulls, and create Cat6 Cabling

Pahrump, Nevada, United States

Oversee congregation and leadership in day to day business needs.Go over financials with Head TreasurerTeach the Gospel to all ages from pre-k to 90 years old

United States

Work with Police officers on MDT setup and installationHelp assisted with the New MDT Project with testing, gathering information and propose to the team pros and cons.Work with SCSM Ticketing System and Cireson with creating end user page for ticketing systemWork on Server 2012 R2, 2016 and 2019 with updates and maintenanceUtilize SCSM ticketing for all.

Pahrump, Nevada

Work on Camera, Access Control and Intercom Systems in JailAdd/Remove Users and Password Resets in Active DirectoryWork on Server 2012 R2 with updates and maintenanceUtilize Service Now Ticketing System to log all troubleshooting and resolutionsTroubleshoot any computer or computer peripherals (printers, scanners, etc)Create Cat6 cables and run network.

Pahrump, Nevada, United States

Prioritize problems to the needs of the communityTake 911 Emergency calls from the communityAssist people in high risk situations and help make rational decisionsWork with team and send correct resources to emergency situationsAssist with special projects such as data entry and updating resource books

Pahrump, NV

Troubleshoot iOS devices, MacOS Devices, Apple TV and Internet for usersHigh Volume calls and Ticket ResolutionCreate Training Videos and documentation for team

Palm Beach Gardens, FL

Active DirectoryTroubleshoot printers and computers for various clientsWorked with SAP GUI for looking accounting information and reset PasswordsHigh volume calls and ticket resolution

Boca Raton, Florida, United States

Troubleshoot software such as Team Viewer, Citrix GotoMeeting and Access proxy serverSoftware testing for product stability, use of Parature and Jira ticketing system for developer issuesUser support including log in support

Lake Worth, Florida, United States

LMS support including assisting with course creation and management and student technical problemsClient IT support and troubleshooting, remote assistance and Microsoft Office supportOn-site printer and computer troubleshooting and repair

Boynton Beach, Florida, United States

Managed 6 employeesWorked on keeping Metrics meeting or exceeding goalsCounted Registers and Deposit Drop OffsOpened and closed storeSelling of CDs, Records, DVDs and other entertainment merchandiseSet up Window Signage and other promotional signageInventory checks