Marine Operations Dispatcher
Current- Promoted to improve, streamline and organize the expanded growth and logistics of a $300 Million dollar petroleum business across the maritime field.
- Assess, evaluate and create a strategy and structure allowing for analysis of trends, roots cause and problems to surface at a faster rate, improve morale, efficiency, safety and customer experience. As a result.
- Lead, develop and manage an operations team of over 20 professional drivers and a 18+ truck fleet who process over 500 deliveries a month that focus heavily on improving customer experience, safety and efficiency while.
- Logistically schedule, coordinate, communicate and execute deliveries to customers in WA, OR and British Columbia while balancing employee workloads, work preferences, customer timelines and equipment malfunctions.
- Significantly improved morale and customer experience through hosting weekly meetings allowing for various wins- drivers voices are being heard, receiving customer feedback, recognizing top performers and most.
- Collaborate with Sales and Senior Leadership Teams identifying and creating operational solutions to expand the business while limiting overhead costs resulting in several wins- built stronger relationships with.
Jul 2015 - Present
