Eric Hall Email & Phone Number

Rochester, New York Area

Responsible for sales through delivery for a Business Intelligence/Analytics Consultancy. Responsible with ensuring positive customer relationships through Microsoft knowledge, effective communications and quality delivery with an agile delivery approach.• Created a full-service BI/Analytics Consultancy utilizing Microsoft technologies• Utilizing leadership, industry knowledge, technical skills, communications skills and professionalism to create relationships with IT Services companies to enable them to provide a full service BI/Analytics practice• Working with mid-sized to multi-billion-dollar organizations and corporations• Clients and focus areas: Manufacturing, supply chain, higher education, finance, HR, recruiting, collections, fund raising, retention, student successI recently completed my fourth year supporting Forrester as an independent consultant working with Forrester’s Total Economic Impact™ (TEI) consulting practice, which conducts business value justification analysis to help organizations understand the financial impact of a technology investment. Forrester's research helps business technology consumers build financial analysis for their own internal technology decisions and helps technology organizations objectively showcase the financial impact of their solutions. The TEI methodology has been used for over 20 years by technology consumers and technology organizations.

Rochester, New York Area

Services Sales technical solutions specialist for Data, AI and Modern Applications. Provide significant value to Microsoft customers by identifying high ROI digital transformation solutions. Full responsibility for 25-50% opportunities.• Closed, or committed, numerous $500K-$5M consulting opportunities in HoloLens (2), ChatBots/Portal (1), Azure Data Warehouse (4) and Smart City (3) while supporting seed opportunities between $50k-$500k • Driving business beyond basic offerings with numerous activities related to Azure Data Warehouse, Power BI, Artificial Intelligence, Migrations to Azure SQL Server, Machine Learning, BOTS, Blockchain and HoloLens• Driving new business areas by communicating to internal customer facing peers as well as customers of solutions/offerings in Smart Cities, Smart Buildings, Smart Transportation, Smart Energy, Smart Campuses• Facilitating large digital transformation opportunities via internal partnerships, including world-wide organizations, Microsoft Research, eGovernment, and IoT, Modern Apps & Data Insights COEs

Responsible for Consulting Services customer relationship in Northeast US. Focus on ensuring customer satisfaction of engagements and identifying additional value-add work, be it additional phase activities or new work. Particular focus on Higher Education, Hospital Systems and State Agencies, with a solution focus on O365 implementations.• Consistently exceeded customer satisfaction expectations by managing the relationship with the client throughout the project duration and acting as the main point of contact between client and Microsoft Consulting Services (MCS)• Drove additional sales by identifying opportunities for improvement • Lead for NWS of $1M both for Education Practice and Healthcare Practice in for year-end close• Significant O365 and Azure experience both in pre-sales and Delivery, including five significant Azure Enterprise Strategy Scorecard wins in 4 month period• Strong relationships with Account Teams in Education, Healthcare and State & Local Government

I held various Director roles, from Professional Services (managing 20+), Solutions Architecture and Incubation. My primary role was to drive rapid expansion of the company as the first Professional Services Director and as the leader to expand industry presence. This also included communicating the companies differentiators to other BI firms, including liaison to Gartner. • First wave leader in expansion of health care solution: states and federal agencies; Medicaid, Medicare and health insurance companies; vendor qualifying and relationship management• Creation of Government Division, based in Albany NY, resulted from success of incubation activities of successful implementations in 12 New York State counties and New York State Department of Health • Key in securing $1M+ contract by building proof of concept for a $4B/yr corporation; led phase one of implementation ahead of schedule and under budget; license growth/ solution expansion has exceeded $5M• Go to resource for Marketing and RFP responses -- communicating solution value differentiators in technical and non-technical terms

Web analytics consulting in Telecommunications, Financial Services and Retail

• Manager, Corporate Finance World-wide Financial Consolidations

Master Of Business Administration - Mba, Finance, Accounting And Management Information Systems

Bachelor Of Engineering Science - Bes, Biomedical Engineering