Eric Janin Email & Phone Number

Lyon Area, France

At 365Talents, we don’t believe that the only way is up. Sometimes, you start in one place and end up somewhere unexpected. Or someone introduces you to an opportunity that changes your entire journey.That’s why our AI-driven decentralized talent experience platform gives employees the power to self-declare skills and managers the vision to uncover the unexpected, so organizations can move quickly and purposefully to chart a new course for progress. With 365Talents, companies including… Show more At 365Talents, we don’t believe that the only way is up. Sometimes, you start in one place and end up somewhere unexpected. Or someone introduces you to an opportunity that changes your entire journey.That’s why our AI-driven decentralized talent experience platform gives employees the power to self-declare skills and managers the vision to uncover the unexpected, so organizations can move quickly and purposefully to chart a new course for progress. With 365Talents, companies including Allianz, EY, BearingPoint, Schlumberger, Veolia and Societe Generale are embracing a uniquely employee-centric approach to talent mobility and skill development and creating a more democratic, inclusive and future-ready world of work.365Talents is a platform powered by artificial intelligence aiming to disrupt talent management. Each employee benefits from personalized career development opportunities in real-time suggested by powerful machine learning algorithms. We address key HR strategic challenges related to mobility and transformation such as internal talent marketplace, internal mobility, workforce planning and upskilling. Show less

Lyon Area, France

Leading a team of 9 product owners for one of the top leading companies in the automotive aftermarket industry. Ideation, prioritization, user experience, project management and analysis. Working on long-term product changes and at the same time, on hundreds of light/medium projects like an internal agency.# Buying Experience & ConversionAll web and mobile projects focusing on improving drastically conversion rate, turnover and margin. Extensive work on landing pages, product… Show more Leading a team of 9 product owners for one of the top leading companies in the automotive aftermarket industry. Ideation, prioritization, user experience, project management and analysis. Working on long-term product changes and at the same time, on hundreds of light/medium projects like an internal agency.# Buying Experience & ConversionAll web and mobile projects focusing on improving drastically conversion rate, turnover and margin. Extensive work on landing pages, product listing, product pages and payment funnel.# Delivery Experience & Return OptimizationTechnical projects to improve service rate and service delivery promise. Stock management, preparation process, international multi-hubs and same day delivery logic.# Product Information Management (PIM)Defining new ways to improve product and vehicles catalogs accuracy in order to push the best offers to our customers, improve our sales support and limit return rate.# MarketplacesConnection to global/dedicated marketplaces to sell our products on new channels. Supporting business on improving sales performance on Amazon, Mercado Libre, etc.# Business IntelligenceProviding main kpis and new ways to track and comprehend business activities, analyzing customers behavior and prioritizing new projects according to these data.# Functional ArchitectureLeading the product team in defining with the business and technical teams, how our technical architecture should be organized to make our business more efficient/reliable.# Quality AssuranceIntroducing QA steps into our Agile logic. Elaborating new process from fixing bugs raised by our customer service and a keen interest in QA automation.# White/Grey Labels for PSA Brands - Peugeot, Citroen, DS, Opel, VauxhallDeveloping websites for PSA brands to sell accessories, using customized branding. Based on Mister Auto best practices to perform on customer journey and increase sales. Show less

Barcelona Area, Spain

Helping and mentoring businesses to offer a better experience to their customers and improve their profitability. Ecommerce, Mobile apps and keen interest on Internet of things.# Audit & Strategy. Ideation and customer behavior analysis. Market research and competitive intelligence. Roadmapping and winning features priorisation# Product Innovation. Customer experience and journey optimization. Wireframing of new pages and features. Stories & technical… Show more Helping and mentoring businesses to offer a better experience to their customers and improve their profitability. Ecommerce, Mobile apps and keen interest on Internet of things.# Audit & Strategy. Ideation and customer behavior analysis. Market research and competitive intelligence. Roadmapping and winning features priorisation# Product Innovation. Customer experience and journey optimization. Wireframing of new pages and features. Stories & technical specification documentation# Full Project Management. Agile projets & team management (web/design/technical). Planning and budgeting. ROI & customer satisfaction analysis Show less

Région De Barcelone, Espagne

Zimigo is a search engine for homes, cars, jobs and products classified ads - powered by smart data. Consumers go to Zimigo to find the most relevant ads published on classified websites. We guide and advise them to find the perfect matches for their new home, car, job or latest must-have product. Classifieds partners can advertise their listings on our websites in order to boost the visibility of their ads, acquire qualified traffic and get unique insights.# Search Engine &… Show more Zimigo is a search engine for homes, cars, jobs and products classified ads - powered by smart data. Consumers go to Zimigo to find the most relevant ads published on classified websites. We guide and advise them to find the perfect matches for their new home, car, job or latest must-have product. Classifieds partners can advertise their listings on our websites in order to boost the visibility of their ads, acquire qualified traffic and get unique insights.# Search Engine & Conversion. Ideation & product development of the customers facing website.. Based on On-Site SEO best practices to encourage long tail traffic.. Customer journey & templates optimized for conversion.# Ad Selling Software Solution. Ideation & product development of the bidding platform.. Solution inspired from Google AdWords to capitalize on best practices.. Tools & functionnalities optimization to fit the industry.# Data Visualisation Software Solution. Ideation & product development of the business intelligence platform.. Platform based on classifieds ads big data to get competitive advantage.. Ongoing improvement based on business customers feedbacks. Show less

London, United Kingdom

Amaya is the largest gaming company in the world. Under the PokerStars and Full Tilt Poker brands, Amaya has dealt more than 150 billion hands of online poker, delivering highly engaging games to over 85 million registered players from more than 200 countries. My role was to improve web products and create strategic and operational marketing synergies between Amaya Group brands, generate incremental group revenues and encourage customers to play & deposit on both PokerStars and Full… Show more Amaya is the largest gaming company in the world. Under the PokerStars and Full Tilt Poker brands, Amaya has dealt more than 150 billion hands of online poker, delivering highly engaging games to over 85 million registered players from more than 200 countries. My role was to improve web products and create strategic and operational marketing synergies between Amaya Group brands, generate incremental group revenues and encourage customers to play & deposit on both PokerStars and Full Tilt.# Customer Journey Optimisation. Create journeys between brands to improve customer experience.. Increase visibility and awareness on all web, mobile and offline properties.. Improve cross-sell conversion rate between brands & verticals.# Brands Cross-Sell Strategy. Lead the strategy for cross-sell crm activities and communication, promoting new initiatives. . Streamline cross-selling processes, coordinating crm managers, designers, copywriters and developers across teams to deliver impactful ways to engage with players.. Analyze and report on campaigns efficiency on an ongoing basis.# Cross-Brands/Games Synergies. Develop shared crm platform to engage players across brands.. Develop shared data warehouse to improve analysis at a group level.. Work with multiple product teams to integrate shared features. Show less

London

Create and release innovative web & mobile projects in order to increase monetisation opportunities and enhance players satisfaction. This opportunity strengthens my customer centric approach, delivering more gamification to crm activities.# Brand & Product Optimisation. Initiate & lead the redesign of all PokerStars websites across 30 languages.. Lead team of usability managers and designers to create prototypes.. Multi-variables and users testing to optimize conversion… Show more Create and release innovative web & mobile projects in order to increase monetisation opportunities and enhance players satisfaction. This opportunity strengthens my customer centric approach, delivering more gamification to crm activities.# Brand & Product Optimisation. Initiate & lead the redesign of all PokerStars websites across 30 languages.. Lead team of usability managers and designers to create prototypes.. Multi-variables and users testing to optimize conversion kpis.# Customer On-Boarding. Conceptualize engaging experiences for new players to increase deposits.. Mapping of customer journeys and definition of crm triggers.. Extend gaming principles to customer on-boarding lifetime cycles.# Mobile-First Logic. Create bespoke customer journeys and features for mobile customers.. Improve mobile app download conversion rate from websites & stores.. Develop in-app communication & push communication to players. Show less

Isle Of Man, Royaume-Uni

Lead crm activities and support legal & business initiatives. The nature of the projects gave me great exposure, allowing me to demonstrate valuable skills in online marketing & project management.# CRM Strategy & Execution. Define marketing promotions to gain leadership position in France.. Manage campaigns execution with all departments involved.. Analyze P&L and ROI to determine efficiency and prepare future activities.# Product Integration & Customer… Show more Lead crm activities and support legal & business initiatives. The nature of the projects gave me great exposure, allowing me to demonstrate valuable skills in online marketing & project management.# CRM Strategy & Execution. Define marketing promotions to gain leadership position in France.. Manage campaigns execution with all departments involved.. Analyze P&L and ROI to determine efficiency and prepare future activities.# Product Integration & Customer Contacts. Improve customer journey to allow players to migrate to the new site.. Prepare website and games platform to comply with regulation guidelines.. Coordinate all marketing and legal communications to players.# Legal & Business Development. Key contact with legal & technical authorities for the license application.. Shortlisting of providers to comply with regulation guidelines.. Translation of legal documentation and discussions Show less

London

Gimo is an agency specialized in marketing and customer experience, helping companies to optimise their online actions in acquisition, conversion, retention and reactivation. My role which was both strategic and operational, was to create and improve gaming websites. I defined new products and campaigns in order to increase traffic, registration, conversion rate, cross-sell and lifetime value. This experience gave me a deeper knowledge of all gaming industry verticals, making me able to deliver… Show more Gimo is an agency specialized in marketing and customer experience, helping companies to optimise their online actions in acquisition, conversion, retention and reactivation. My role which was both strategic and operational, was to create and improve gaming websites. I defined new products and campaigns in order to increase traffic, registration, conversion rate, cross-sell and lifetime value. This experience gave me a deeper knowledge of all gaming industry verticals, making me able to deliver efficient web & mobile products.# Market Analysis & Customer Research. Benchmark and best practices in the gaming and e-commerce industries.. Identify segments of customers and build unique selling points for each targeted group.. Definition of priorities regarding market values, profits and costs.# Product & Customer Experience Optimisation. Improve game products and define new players experience.. User centered process. Customer journeys, prototyping, wireframing and agile development. Definition of graphic, editorial and technical charters.. Multi-variable & user testings in order to improve conversion rate.# CRM Strategy & Execution. Define, execute and analyze campaigns on play & real money customers.. Creation of automated lifecycle campaigns on web, mobile & emails.. Manage team of designers and copywriters to produce crm campaigns and product improvements. Show less

London, Royaume-Uni

BetClick is a sportsbook/casino/poker operator, which has established itself as a leading gaming website in several EU countries, and is currently the biggest one in France. I was in charge of attracting and retaining players to the site by making sure our crm campaigns and products were of top quality. My experience at BetClick helped me to build a strong knowledge in online marketing and product development in the gaming and sports industries# Acquisition & CRM. Create and… Show more BetClick is a sportsbook/casino/poker operator, which has established itself as a leading gaming website in several EU countries, and is currently the biggest one in France. I was in charge of attracting and retaining players to the site by making sure our crm campaigns and products were of top quality. My experience at BetClick helped me to build a strong knowledge in online marketing and product development in the gaming and sports industries# Acquisition & CRM. Create and implement crm campaigns for all kind of players.. Cross-sell from Sportsbook to Poker product.. Analysis of traffic, P&L and ROI.# Customer Experience & Product Development. Identify market opportunities, plan and execute new product developments from conceptual stages through the full product life cycle.. Design and launch a completely new site for BetClick Poker.. Plan, design and launch a new version of Poker.fr, a news and community site for French players - first on google.fr for “poker” at that time.# People & Projects Management. Day to day management of the poker site and client software.. Coordinate eight countries and local marketing managers.. Manage copywriters, designers and customer service team. Show less

Master Of Communication & Marketing, Digital Communication And Media/Multimedia

Degree In Law, Specialized In Business Law

Attendance Only, Purely To Improve My English And Learn About Marketing Culture In The Uk