Eric L. Email and Phone Number
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Experienced Technology Manager with a history of working in the Enterprise Software, Technology, and Partner industries. Passionate about leadership, technology implementation, developing teams, and providing value to stakeholders. Well versed in IT portfolio management and multiple project methodologies including Scaled Agile (SAFe), Scrum, Waterfall, and Hybrid approaches. Skilled in PRM, Strategic Partnerships, Platform Implementation, Software DevOps & SDLC, Portfolio Operations, and Executive & Client Relations.
Salesforce
View- Website:
- salesforce.com
- Employees:
- 83776
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Senior Manager, Technology Portfolio ManagementSalesforceIndianapolis, In, Us -
Director, Technical Portfolio Management, Partner EcosystemSalesforce Jan 2024 - PresentSan Francisco, California, UsFocus on the Salesforce Partner Community, Partner Program, and Experience Cloud ecosystem within the Go to Market organization. Team focuses on driving technology programs to power the world's most trusted Partner ecosystem and accelerate Partner productivity, capacity and capability at scale, enabling Partner success. Manage a diverse team of direct reports comprised of Technical Program Managers and Program Analysts. Interface with SVP and EVP level management to discuss progress, risks, issues, and priority levels for enterprise programs. Drive effort prioritization process monthly with business and technology executives for Partner Technology organization. Own and manage portfolio budget upwards of $20 million in annual spend across both internal and external resources. Responsible for resource optimization and alignment across 15+ scrum teams and multiple cross functional work streams. PMO & Agile servant leader for the Partner Technology team ensuring PMO and Scaled Agile best practices are leveraged. -
Senior Manager, Technical Program Management, Partner EcosystemSalesforce Feb 2022 - Jan 2024San Francisco, California, UsOwned program and portfolio responsibilities across the Partner Technology team. Managed multiple strategic Partner Technology programs as main TPM. PMO & Agile servant leader, ensured PMO best practices were leveraged. Served as the Release Train Engineer (RTE) for an Agile Release Train (ART) of over 120 team members. Organized and facilitated quarterly roadmap prioritization (PI Planning) with multiple executives across the business. Drove both SAFe (Scaled Agile) and Lean Portfolio Management transformation across the IT organization. Partnered with the Agile Center of Excellence to train and coach teams in Scaled Agile transformation. -
Technical Program Manager, Business TechnologySalesforce Apr 2020 - Feb 2022San Francisco, California, UsProgram management within the Business Technology, Partner Technology organization. Focus on the Salesforce Partner Community, Partner Program, and Experience Cloud ecosystem within the Go to Market organization. Team focuses on driving technology programs to power the world's most trusted Partner ecosystem and accelerate Partner productivity, capacity and capability at scale, enabling Partner success. -
Program Manager, Software And Automation ToolsGoogle Mar 2019 - Apr 2020Mountain View, Ca, UsProgram Manager on the Software and Automation Tools team within the Hardware Operations organization, a part of Google Cloud. Our team ensured the strategic vision and plan for software automation technology aligned with the goals of the Hardware Operations organization, ultimately supporting Google Cloud Data Centers and operations teams. This included working directly with technicians on the floor in Google Cloud Data Centers to understand software tooling needs - evaluating, prioritizing, and recommending proposals for new software automation technology and major enhancements to the existing software catalog. This also included collaborating with the Data Center Software team and driving the implementation of data center software programs through the software development lifecycle. -
Senior Project ManagerBluesky Commerce May 2017 - Mar 2019Noblesville, In, UsProject management, account management, and consulting for eCommerce and IT solutions. Managed teams of subject matter experts through the software development lifecycle, delivering technical solutions and processes for customers. Utilized both waterfall and agile methodologies to develop and deliver quality solutions. Created and drove complex project plans, resource plans, project budgets, and process improvement initiatives. Interfaced directly with the customer to understand needs, translate requirements into a roadmap and requirements documents, and served as the main point of contact during engagement. Collaborated with customers on change management within the organization and internal process improvement. -
Project ManagerBluesky Commerce Apr 2015 - May 2017Noblesville, In, UsProject management, account management, and consulting for eCommerce and IT solutions. Managed teams of subject matter experts through the software development lifecycle, delivering technical solutions and processes for our customers. Utilized both waterfall and agile methodologies to develop and deliver quality solutions. Created and drove complex project plans, resource plans, project budgets, and process improvement initiatives. Interfaced directly with the customer to understand needs, translate requirements into a roadmap, and served as the main point of contact during engagement. Collaborated with customers on change management within the organization and internal process improvement. -
It Project Manager - Global Supply ChainGe Healthcare Sep 2014 - Apr 2015Chicago, UsManaged the global deployment of an innovative tool built on PEGA platform technology to provide users insight into the entire order to remittance process. The tool provides sales teams visibility into each sales order throughout its life cycle in one centralized location. Collaborated with regions across the globe to gather unique requirements. Managed an agile team of 8 to implement requirements. Worked with sales teams to ensure proper training and user acceptance. -
Information Technology Leadership ProgramGe Healthcare Jul 2012 - Sep 2014Chicago, UsThe Information Technology Leadership Program (ITLP) is designed to develop GE's next generation of leaders in the Information Technology area. The program focuses on developing a strong technical foundation, business functional knowledge and solid project management skills.The two-year program consists of 4 six-month rotational assignments that cut across different aspects of GE business. In addition, ITLPs receive formal coursework in advanced information technology and systems during a 4 week GE boot camp, a 3 week training course in China, and many other educational workshops.Rotation 1: Hosted Technology Solutions Project ManagerRotation 2: Global Customer Experience Platform Project ManagerRotation 3: Global Supply Chain Product Controllership Project ManagerRotation 4: IT Acquisitions & Integrations Project Manager -
It Acquisitions & Integrations Project ManagerGe Healthcare Mar 2014 - Aug 2014Chicago, UsAs GE Healthcare continuously searches for new opportunities to grow the company inorganically, the Business Development team dedicates efforts to seeking out innovative companies that could make our portfolio even more robust. Due diligence and integration work are required for any successful acquisition.Drove the implementation of Oracle ERP system for recent acquisitions, managing the process end to end. This included overseeing a team of 8 technical resources to complete Oracle setups, testing, training, and implementation. Collaborated with the acquisition team to understand unique requirements and incorporate feedback into Oracle implementation. -
Global Supply Chain Product Controllership Project ManagerGe Healthcare Sep 2013 - Mar 2014Chicago, UsProduct controllership is a multi-year, FDA mandated, program to implement unique identifiers on all company medical devices.Developed and executed the product controllership deployment strategy in coordination with manufacturing sites and IT teams. Collaborated with manufacturing site leaders, supply chain, and IT teams to coordinate testing and implementation of FDA mandated requirements including new IT systems, interfaces, and process changes. -
Global Customer Experience Platform Project ManagerGe Healthcare Mar 2013 - Aug 2013Chicago, UsLed the global expansion of the new Medallia customer survey platform for Healthcare Systems. Collaborated with multiple regional marketing teams to develop the system requirements for launching in countries outside of the US. Managed vendor relationships to execute on requirements and timelines. Developed a wing-to-wing deployment model that will be leveraged by future target regions and functions.Lean Six Sigma Green Belt Certification -
Hosted Technology Solutions Project ManagerGe Healthcare Aug 2012 - Mar 2013Chicago, UsDrove a variety of internal projects. Designed and implemented a project plan to replace, decommission, or virtualize over 450 host servers. Collaborated with various technical teams to identify underutilized customer storage and implement a process for analyzing future storage growth trends. Developed lab manager role responsibilities, tools, and processes surrounding the HTS proof of concept lab. Restructured processes around and helped complete a financial audit of HTS customer billing. VMware vSphere 5 Training
Eric L. Skills
Eric L. Education Details
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Indiana University - Kelley School Of BusinessMarketing -
Indiana University - Kelley School Of BusinessInformation Systems -
Indiana University BloomingtonMusic
Frequently Asked Questions about Eric L.
What company does Eric L. work for?
Eric L. works for Salesforce
What is Eric L.'s role at the current company?
Eric L.'s current role is Senior Manager, Technology Portfolio Management.
What is Eric L.'s email address?
Eric L.'s email address is se****@****rce.com
What is Eric L.'s direct phone number?
Eric L.'s direct phone number is +131767*****
What schools did Eric L. attend?
Eric L. attended Indiana University - Kelley School Of Business, Indiana University - Kelley School Of Business, Indiana University Bloomington.
What are some of Eric L.'s interests?
Eric L. has interest in Children, Project Management, Economic Empowerment, Technology, Civil Rights And Social Action, Marketing, Education, Lean Manufacturing, Environment, Traveling.
What skills is Eric L. known for?
Eric L. has skills like Management, Leadership, Business Intelligence, Project Management, Strategy, Analysis, Business Process Improvement, It Management, Process Improvement, Data Analysis, Vendor Management, Marketing.
Who are Eric L.'s colleagues?
Eric L.'s colleagues are Susanna Catherine, Kathleen Whittington, Travis Noftle, Aslı Çapar, Anne-Laurence Delpech, Wendy Anderson, Aditya Khot.
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