Eric Schubert Email & Phone Number

Vermont

Charged with managing the 24/7 service and support efforts for an international fleet of wind turbines. Engage with key stakeholders to ensure the timely and efficient resolution to any operational issue worldwide. Responsible for maintaining all communications and configuration adjustments across the fleet. Act as primary communications consultant to new.

Provide vision, strategy, design, and implementation services for high-impact, high-visibility IT projects. Currently preparing for execution of project plan to deploy ITIL-compliant IT service desk and systems management solutions, including internal IT marketing and process engineering components. Designing and planning branch office technology.

Responsible for the 24/7 management and support of corporate technology environment (4500 computers, 200 mobile devices, 500 printers, and 8000 end-users) across more than 100 locations in 4 time zones for a $19 billon organization. Accountable for $1.2 million in annual capital and operating budgets. Continually enhanced asset management and technology.

Managed information technology and communications initiatives across 13 sites for one of New England’s largest petroleum product distributors. Directed $500,000+ in annual operating and capital budgets. Researched, analyzed, and approved all technology purchases and contracts. Designed and implemented system improvements to enhance production and business.

Served in a fast-paced environment to identify, troubleshoot, and resolve network, hardware, and software issues of varying complexities. Developed full-scale orientations to introduce a number of common computing applications and programming languages; including Microsoft Excel, Word, Outlook, PowerPoint, Access, and HTML; to faculty and staff members..

Effectively implemented cross-platform network to allow newspaper business office Windows systems to communicate with composition office Mac OS architecture to share resources, including a high-speed Internet connection. Acted as first responder to technical issues surrounding printing, network, and general computing issues. Initiated, researched, planned.