Eric Schultz Email & Phone Number

Geneva, Ohio, United States

• Working under a 12-month contract for one of the nation’s largest medical malpractice insurance companies.• Developing new solutions using the breadth of the OnBase ECM suite to create highly efficient document review and processing solutions for sales, underwriting and claims management.• Present documentation on business analysis and solution requirements to key stakeholders for validation• Write custom SQL for reporting and administration tasks within OnBase.• Utilize OnBase APIs and Windows PowerShell scripting to drive efficiency and automation.• Set standards for repeatable solution deployment that were easy to maintain.• Lead peers and business stakeholders to identify project tasks, project timelines, and escalate changes to project scope.• Manage multiple aspects of stringent change control processes, utilizing Microsoft Azure DevOps.

Ashtabula County, Ohio, United States

Ashtabula, Ohio, United States

• Delivered technical sales support for account executives at the #1 value added reseller of the OnBase enterprise content management platform• Presented portfolio of ImageSoft’s criminal justice and public sector Software solutions to existing and prospective customers• Led technical demonstrations for key lead generation campaign to build awareness and market share for new product• Wrote technical and solution responses for complex government requests for proposal• Produced custom product demonstrations to help set the customer’s vision and gain buy-in to keep the sales process moving forward• Created product demonstration content for marketing to support our webinars, social media posts and trade show presence• Led technical demonstrations for key lead generation campaign to build awareness and market share for new product• Provided software product training for new employees to provide foundational understanding of our suite of software solutions• Administered and upgraded shared software demonstration systems, Including product platforms, databases and operating systems

Westlake, Ohio

• Demonstrated the value of a proposed solution, including both financial and intangible benefits• Conducted custom consulting engagements with prospects to discover the challenges of their current state• Produced financial models that illustrate tangible benefits of proposed software investment• Write business cases that provide narrative around the findings, explain intangible benefits and highlight key financial benefits• Produced dynamic presentations, bringing together existing sales / marketing collateral with specifics from financial and business case• Designed Value self-service tools; question and input driven calculators for semi-repeatable vertical and horizontal solutions that allow sale opportunity teams to show value models without direct involvement from the Value Consulting team• Built a multi-faceted pricing and value estimator specific to Cloud solution migrations that supports a “Cloud-first” sales and marketing campaign started in the wake of COVID• Collected Value Statements to develop a reusable library of assets to be used in business cases and presentations• Presented value consulting methodology and tools to the partner/reseller community, allowing them to incorporate this approach in their sales efforts• Collaborated with other consultants to provide value models as part of a larger enterprise assessment and roadmap for strategic accounts• Utilized CRM platform on a daily basis to log activities and monitor involvement in active opportunities

Westlake, Oh

• Managed team of Solution Engineers, and all projects, providing personalized development and coaching to each team member, and performing solution design and configuration alongside them• Consulted with customers’ key business stakeholders to gather and analyze information about processes, pain points and concerns in current state• Led team members and customers to identify project tasks, develop project timelines, and escalate any changes to project scope• Estimated the costs to develop solutions and complete projects to assist sales and business development in evaluating opportunities• Presented documentation on business analysis and solution requirements to key stakeholders for validation and approval• Served as liaison with Global Cloud Services business unit• Collaborated with operations managers to compose key requirements, metrics and training documentation for internal business application • Designed internal processing applications in which basic best practice knowledge is applied and led functional and user acceptance testing• Continually drove process improvement to increase profitability of services• Participated in corporate committees and consulted with R&D where technological advancements could impact BPO business unit productivity• Consulted with department director and management to provide recommendations on strategic business planning• Planned team collaboration methods using video conferencing and remote meeting tools, keeping remote employees in mind• Set standards for repeatable solution deployment that were easy to maintain • Safeguarded the security, integrity, and confidentially of internal systems and data

Westlake, Oh

• Perform business analysis in which information about business process and concerns are gathered from key business stakeholders• Design business applications in which basic best practice knowledge is applied• Ensure all solutions are developed and documented in a manner that allows for ease of maintenance by our internal support team• Compose documentation outlining requirements for building the business application with oversight from team members• Present documentation on business analysis and solution requirements to key business stakeholders for validation and approval• Build solution and configure with oversight from team members• Test business applications and ensure performance is as designed; resolve any issues• Compose training materials and conduct training sessions for end users, with oversight from other team members• Develop plan for migration; migrate business applications into production environment and support business customer throughout migration process• Transition key information to other Hyland departmental teams to ensure continued successful support of business customers• Estimate work effort; work with team members to identify project tasks, develop project timelines, and escalate any changes to project scope• Consistently provide input on how to improve efficiencies; grow knowledge and be aware of best practices and market trends• Identify enhancements to evolve Hyland Software's product functionality; collaborate with team members to define appropriate business need• Identify third-party product enhancements or defects; contact vendors of third-party products to communicate product enhancements or defects• Provide support to other Hyland departmental teams, as necessary• Safeguard the security, integrity, and confidentially of Hyland Software’s internal systems and data

Westlake, Oh

• Delivered complex, live software demonstrations to prospects• Designed custom and proof of concept demonstrations based on specific prospect requirements • Developed repeatable demonstration assets and solutions• Worked collaboratively with other SSE’s on key engagements with prospects and customers• Participated in customer-facing, pre-sales meetings and discovered necessary technical requirements• Identified appropriate demonstration storylines and materials to be presented to prospects• Conveyed pre-sales discovery information to Global Services to ensure effective knowledge transfer• Composed internal documentation that fully reflects all activity related to the solution strategy• Provided technical responses for Request for Proposals (RFPs)• Studied best practices and market trends in enterprise content management• Managed corporate presence at trade shows and events• Presented product and industry content at conferences and events

Snowboarding Representative For Indiana, Michigan And Ohio

PSIA-C and AASI-C membership includes approximately 3,500 snow sports instructors in the disciplines of Alpine Skiing, Snowboarding, Nordic (Track & Telemark), and Adaptive Snow Sports throughout the Midwest (IA, IL, IN, KY, MI, MO, MN, OH, and WI). PSIA-C and AASI-C together comprise American Snowsports Education Association - Central Division (ASEA-C). Throughout the United States there are nine divisions of ASEA with approximately 30,000 members! Our National Certification Standards are developed by PSIA & AASI's National Demonstration Teams, and are applied nation-wide by all divisions.

North Olmsted, Ohio, United States

• Managed the technical development aspects and on-going maintenance support for web-based strategies of the world’s #1 faucet brand• Consulted and assisted end-users across the organization chart with project scoping and definition to ensure accurate timeframes and successful end results• Responsible for supporting the tactical execution of innovative online promotions and product catalog solutions from top-level marketing executives• Developed web solutions and corresponding stored procedures using a internally developed product database running on Oracle• Contributed in turning a replacement parts call center function into a consumer self-service, e-commerce profit center• Involved in compliance with best practices concerning consumer privacy, communication, data management and security, including Sarbanes-Oxley and CAN-SPAM legislation• Designed OnBase document management solution and led support team in implementing solutions in a variety of back-office and logistics business areas, using an array of automation and workflow functions• Played a key role with the initial implementation of an internal web portal and knowledge management solutions based on SAP Netweaver / Portals platform• Projects and solutions have driven improvements in business productivity, customer service levels and overall organizational excellence which have resulted in both Team Excellence and President’s awards• Received promotion to Programmer Analyst III about half way through my tenure

Independence, Ohio

Company was involved in both niche industry trade show events, publications and recruitment events, primarily in technical fields. This spawned a number of recruiting job board websites. I was involved in sales, marketing and IT functions during my tenure, including web and database development. My final title of Resume Manager represents a human capital content management role that I filled in my latter days with the company. Company was sold to a major competitor in March 2001.