Eric Toler Email & Phone Number

My name is Eric Toler and I have over 10 years of experience working in Customer Service and earned a position as a Engagement Center Manager at Marriott International where I began as a Reservations Agent and progressed into Management.I am extremely dependable and efficient and I possess the knowledge and skills to successfully provide both a memorable and productive experience for all of our clients. I am personable and accustomed to interacting with customers in person, on the telephone, or online. I have experience in working over the phone as a Telemarketer, a Reservations Agent and Logistics Representative. I possess many of the communication skills that are required to handle and deescalate tough calls and/or online interactions, creating positive and memorable experiences for the clients while promoting and increasing sales consistently using techniques that create urgency while multitasking and utilizing various avenues of technology, software applications, and proven customer relations strategies and etiquettes to retain and increase clientele. I am a fast learner and a team player who adapts to change. One employer named me "The Nicest Associate" because I keep a positive attitude and encourages others. I also possess knowledge in social media and apps such as, Facebook, Instagram, and Twitter, if needed. My position at AT&T as a Financial Administrative Assistant utilized my skills for proficient and accurate data entry, clerical duties, bookkeeping, and mailroom operations and equipment maintenance. With the sum and total of my work experience, I submit my resume as a first step to exploring this opportunity with your company.

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