Erick Angulo Email & Phone Number

San Bernardino, Ca, Us

Riverside, California, United States

Manage the entire Riverside office regarding project scheduling, installs, services, inspections, permits, electrical service change department, customer service and escalations. Verify material with the warehouse to ensure that sufficient materials are in stock for scheduled jobs. Source out scarce material with local vendors to keep production on track. Meet with the VP of Operations, Director of Operations, and Regional Managers on a daily basis to discuss operational planning and project statuses. Manage the daily schedules of 42 crew members and coordinate with other branches on team related projects.

Riverside, California, United States

Coordinated with inspections, service, permits, and electrical service change department to push projects to their completion dates and receive city approvals on their respective permits. Managed fleet to ensure that all company vehicles had the proper trackers, dash cameras, up to date paperwork, and service records. Lead weekly safety meetings and ensured that all the crews had the proper safety equipment necessary to complete projects safely and efficiently. Assisted Operations Manager on sourcing scarce material with local vendors to keep production on track.

Riverside, California, United States

Led a team of 10 inspection techs to perform their duties and ensure that they are actively prepared before their site arrivals. Used problem solving and multitasking skills to effectively reach solar projects in a timely manner and work with the operations team. Continuously utilized interpersonal skills to communicate confidently with customers, and government officials to build rapport and strengthen relationships with them for long-term success. Coordinated with city officials and Infinity customers on a daily basis to schedule an inspection date where a technician can meet with city and county inspectors to conduct the inspection of solar installations. Analyzed and inspected photo packs to assure that the company was ready to conduct an inspection at the requested job site. Should anything may be missing or needed, I immediately coordinated with the proper departments to schedule a service/fix with approval from the OM. Troubleshooted system problems, investigated roof and ground electrical systems, and resolved all electrical issues. Installed electrical panels that interconnects the solar arrays to the grid power of the customer’s residential property. Performed other needed job tasks as requested by leadership.

San Bernardino, California, United States

Analyzed and assessed a client’s needs as the first point of contact and active vehicle demonstrationTook part in corporate market training sessions to understand current product changes and upcoming market innovations within Nissan. Continuously responded to online inquiries about pricing, features, company rebates, etc. through the automotive software “DealerSocket” Marketed to and engaged existing and potential customers via phone calls regarding trade-ins, upgrades, sales, etc. Facilitated in collecting confidential information that verified client purchase eligibility that includes: credit scores, income, residence, references, co-signer signatures, etc. Assisted in negotiation tactics between client and financial offices Ensured customer satisfaction by supervising closing details such as car detailing and other finishing touches that could jeopardize a final sale for the dealer Fulfilled a customer satisfaction follow-up within 24 hours of purchase to ensure high customer return retention rate