Erick Johnson Email & Phone Number

United States

Responsible for leading cross-functional teams to ensure the Quality and Serviceability of new integrated rack solutions and hardware entering the OCI Data Centers, including power and cooling profiling, process documents and overall engineering and operational support for over 50 data centers worldwide.Responsibilities / Accomplishments• Lead a 15+ member team to investigate and resolve a major hardware failure impacting over 50% of devices within the data center. The discovery of this critical flaw resulted in a re-design to the HVAC air intake and filtration systems• Project Manage a cross-functional team of 10+ to Design and Document the creation of a single source of truth for rack level power consumption and CFM to better plan and build data centers• Support OCI Power Profiling for the collection and analysis of new and existing Server and Rack deployments to be used in OCI Data Centers. Review and update 100+ SKUs per quarter to be used by the data center build teams for planning rack layouts in new data center builds• Responsible for creating and documenting over 40 Quality Service Reviews (QSRs) for new Servers, Components and Racks (SKUs) to be deployed within the OCI Data Centers• Develop and Monitor project dashboards used to track and report critical hardware failures for data center technicians and management• Developed, Documented and Implemented a process to handle OCI data sensitive parts to be sent off site for failure analysis, resulting in 700+ individual parts being properly vetted before leaving the data centers• Identified and Documented build requirements to plan and budget for a potential new OCI lab• Support / Serviceability Engineer for new products such as PDU, Liquid Cooling and Regulatory related requirements

• HR responsibilities for cross-functional team, including setting team/individual goals and performance reviews• Implement Intelligent Swarming methodology to align resources and incorporate different functional teams to troubleshoot and resolve issues together and faster• Analyze and forecast resource utilization and cost for lab projects and yearly support• Develop and incorporate new processes and procedures• Manage Lab Support budget

* Subject Matter Expert for the Alcatel-Lucent and Ericsson LTE-UMTS Transport/Cell Site Backhaul architectures, operationally responsible for the SIAD and NTE IPAG nodes* Designed and maintain the CPRI patch panel architecture, allowing users the flexibility to make wireless radio changes without the costs of physical hardware moves* Project Manages new and complicated projects from design through installation to tester acceptance* Travels to customer sites for the installation of remote mobility labs, as Remote Lab Operations liaison* Works with cross-functional teams to assure new products/projects are successfully and correctly installed* Provides operational and test support to the platform Engineers who are responsible for Mobility Transport/Cell Site Backhaul, Radio Access Network, and Regulatory* Provides operational and test support to a range of platforms, including: Cisco 7609, 2941, 901, 903; Ciena 3911, 3930, 3960; ALU 7705, 7750

Redmond, Wa

* Subject Matter Expert for the CALEA architecture, responsible for vendor selection/management and regulatory compliance* Develop and maintain comprehensive test plans to cover all voice features* Lab test all MSC vendor releases and patches to assure CALEA compliance* Work with cross-functional teams to assure new products and architecture changes maintain CALEA compliance* Lead/project manage cross-functional teams to install and test new CALEA architectures and Network releases in the production environment* Collaborate with senior management on regulatory, financial and technical strategy for multiple projects* Work in partnership with Legal & External Affairs (L&EA) on standards contributions* Prepare position papers and FBI/FCC filings in conjunction with L&EA* Participate in the technical interoperability field trial testing for wireless devices to discover defects prior to product launch

* Project managed cross-functional teams responsible for testing and implementing hardware, software and new features* Managed projects with budgets ranging from $100K to over $800M* Developed Network Capacity Summary to ensure AWS network could support forecasted surveillance growth* Successfully managed the Communication Assistance for Law Enforcement Act (CALEA) project through implementation before and after Sept. 11 to assist law enforcement with critical investigations* Conducted comprehensive cost studies to support Regulatory cost recovery programs (CALEA and E-911)* Planed, organized and directed concurrent projects and cross-functional teams* Managed all phases of project from initiation, development and deployment* Contemplated issues, anticipating problems, and plan solutions*Planed, developed, and maintained: project schedules, issue logs and monthly management reports

* Owned the development, documentation, incorporation and scheduling of design and producibility changes to the configuration of the 777 airplane* Coordinated with internal and external customers to identify and document change requirements and negotiate commitments and risk assessments* Integrated incorporation schedules for changes to the 777 airplane* Analyzed compliance to schedules and presented status and updates to management* Created and coordinated recovery plans to significantly reduce lead-time on parts affected by late engineering design changes* Efficiently coordinated five cross-functional teams assuring activities support on-time delivery of airplanes

Education record

Omicron Sigma Omicron Fraternity

Bachelor'S Degree, Business Administration And Management