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Erick Leal Email & Phone Number
CEO and Founder at OpenClick AI
at
OpenClick AI
1 work email found
@endurance.com
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
CEO and Founder at OpenClick AI
Location
Florianópolis, Santa Catarina, Brazil
Who is Erick Leal? Overview
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Quick answer
Erick Leal is listed as CEO and Founder at OpenClick AI at OpenClick AI, based in Florianópolis, Santa Catarina, Brazil. AeroLeads shows a work email signal at endurance.com and a matched LinkedIn profile for Erick Leal.
Erick Leal previously worked as Advisor - Platform Strategy at Openclick and Senior Manager of Professional Services and Digital Transformation at Co.Aktion. Erick Leal holds Digital Business Strategy, Business from Mit.
Company email context
Email format at OpenClick AI
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{first}.{last}@endurance.com
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Profile bio
About Erick Leal
At OpenClick, I set the standard for innovation and excellence in digital products, combining market research and trend analysis to deliver solutions that exceed our customers' expectations. Our team is committed to exploring new horizons and providing unprecedented experiences, always focusing on growth and continuous improvement.My previous careers solidified my expertise in digital transformation and project management, where I led customer success strategies with significant results. Leadership and development of multidisciplinary teams are fundamental in my role, and it is with the collaboration and dedication of our team that we achieve important advances in the journey of our users.
Listed skills include Programmers, Informatics, Development Sites, Sales Engineering, and 42 others.
Current workplace
Erick Leal's current company
Company context helps verify the profile and gives searchers a useful next step.
19 roles
Erick Leal work experience
A career timeline built from the work history available for this profile.
Advisor - Platform Strategy
CurrentPersonal project being developed together with other technology professionals to build an innovative platform that increases the productivity of people and organizations.
Jun 2022 - Present
Senior Manager Of Professional Services And Digital Transformation
As Senior Manager of Professional Services, he plays a key role in the strategic and operational leadership of all activities related to the services offered by the company. I was responsible for supervising and directing the Project, Consulting, Implementation, and Managed Services teams, ensuring the delivery of high-quality solutions to our clients..
Sep 2021 - Jul 2023
Head Of Customer Success
As a Head of Customer Success, I played a key role in ensuring customer satisfaction and retention, leading a team dedicated to providing an exceptional experience.- Leadership and Team Management: I led and developed a team of Customer Success professionals, ensuring they were aligned with the company's objectives and motivated to achieve goals..
Oct 2020 - Sep 2021
Professional Services Manager
As a Professional Services Manager, I played a key role in structuring and optimizing key areas, ensuring operational excellence and customer satisfaction. My leadership was directed towards promoting people management and the monitoring of strategic indicators, resulting in a significant impact on the company's overall results.I was responsible for.
May 2020 - Sep 2021
Support Manager
- Gerenciamento de +185 colaboradores (Superviores e Coordenadores) - Responsável pelo atendimento em toda América Latina (CX e CS)- Acompanhamento de backlog (+2000 tickets) - Acompanhamento das principais métricas (Net Churn, Logo Churn, C_Sat, CES, EE, NPS, NMRR, ARR, Quick Ratio) - Responsável pela área de Performance e Excelência (Qualidade).
Jan 2019 - Feb 2020
Senior Operations Support Coordinator
- Coordenar time de suporte avançado.- Coordenar time de suporte financeiro.- Coordenar time de P&E.- Coordenar o time de Mídias Sociais.- Controle de backlog +16000 tickets.+77 pessoas sob a minha gestão.
Feb 2018 - Dec 2019
Senior Support Supervisor
Oct 2017 - Feb 2018
Junior Support Supervisor
Assumi esta posição com objetivo de formar um time de atendimento ao cliente hispânico para expandir a operação da empresa para toda America Latina, nesta oportunidade tivemos que implementar todas as ferramentas e processos necessários para atender as necessidades dessa expansão e conseguir obter êxito em nossas projeções. Criamos e entregamos um grande.
Jan 2017 - Oct 2017
Linux System Administrator Ii
Suporte e Depuração de erros em servidores Linux e Microsoft.Auxiliar a equipe com dúvidas
Feb 2016 - Jan 2017
Linux System Administrator I
May 2012 - Feb 2016
Technical Support
Oct 2011 - May 2012
Operations Manager
Jan 2019 - Feb 2020
Head Of Technology And Sales
- Experiência com gestão de pessoas de produto- Gestão de produtos online, ciclos de vida do produto e linhas de produto- Product Discovery- Liderança de projetos de desenvolvimento e implementação de sistemas personalizados- Gerenciamento de projetos de software utilizando técnicas PMBOK- Experiência com metodologias ágeis Scrum e Kanban- Experiência com.
Jan 2008 - Sep 2011
Software Development Engineer
DescriçãoNessa empresa eu atuei no desenvolvimento de aplicações em Realidade Aumentada e tive oportunidade de participar de projetos que representaram grandes mudanças na tecnologia de identificação facial. Fomos a primeira empresa a trazer a RA para o Brasil, criamos projetos que demostravam interação com o mundo real e virtual utilizando animações 3D.
Jun 2008 - Jan 2011
Account Executive
- Prospecção de novos negócios sendo responsável por uma carteira de clientes que representava 25% do faturamento da empresa (Nestlé, Incepa, Celite e Tilibra).- Estratégias de Go to Market,- Vendas B2B.- Controle de Forecast operacional.- Apresentações mensais de resultados obtidos em campo.- Parcerias para o desenvolvimento de trade marketing.
Apr 2006 - Apr 2007
Jul 2004 - Jan 2006
Estoquista
Nov 2003 - Jul 2004
Assistente De Produção
Assistente de produção para montagem de peças na empresa do grupo (Gama Cobra)
Jul 2003 - Nov 2003
7 education records
Erick Leal education
Digital Business Strategy, Business
(Harvard) Computer Science And The Art Of Programming, Information Technology
English
Strategy And Operations, 9
Especialización, Big Data Análisis, 8
Graduação, Analysis And Systems Development
Bacharelado Em Direito, Direito
FAQ
Frequently asked questions about Erick Leal
Quick answers generated from the profile data available on this page.
What company does Erick Leal work for?
Erick Leal works for OpenClick AI.
What is Erick Leal's role at OpenClick AI?
Erick Leal is listed as CEO and Founder at OpenClick AI at OpenClick AI.
What is Erick Leal's email address?
AeroLeads has found 1 work email signal at @endurance.com for Erick Leal at OpenClick AI.
Where is Erick Leal based?
Erick Leal is based in Florianópolis, Santa Catarina, Brazil while working with OpenClick AI.
What companies has Erick Leal worked for?
Erick Leal has worked for Openclick Ai, Openclick, Co.Aktion, Intelipost, and Agileprocess.
How can I contact Erick Leal?
You can use AeroLeads to view verified contact signals for Erick Leal at OpenClick AI, including work email, phone, and LinkedIn data when available.
What schools did Erick Leal attend?
Erick Leal holds Digital Business Strategy, Business from Mit.
What skills is Erick Leal known for?
Erick Leal is listed with skills including Programmers, Informatics, Development Sites, Sales Engineering, Linux, Mysql, Html, and Php.
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