Erick Mendoza

Erick Mendoza Email and Phone Number

Senior Consultant @ Trinamix Inc
Aurora, IL, US
Erick Mendoza's Location
Aurora, Illinois, United States, United States
Erick Mendoza's Contact Details

Erick Mendoza work email

Erick Mendoza personal email

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About Erick Mendoza

I am an experienced professional specializing in Oracle Field Service Cloud (OFSC) with a strong background in integration with B2B Fusion Service. With over 2 years of dedicated experience in OFSC implementation, configuration, integration, and customization, I have successfully led and executed end-to-end OFSC solutions, tailoring systems to meet diverse client business requirements, including work type setup, user roles, permissions, and service territories.My expertise extends to developing robust integration strategies, connecting OFS with enterprise systems like CRM and ERP using APIs and middleware solutions. I am adept at providing comprehensive training for users and administrators, ensuring they are proficient in OFS system usage. Post-implementation, I offer reliable support, including troubleshooting, updates, and configuration adjustments to maintain optimal system performance.In addition to my technical skills, I excel in project management, defining project scope, goals, and deliverables in collaboration with stakeholders. I effectively manage project timelines, resources, and risks, ensuring successful delivery. I work closely with cross-functional teams to align OFS solutions with overarching business objectives.With 10 years of management experience, I am committed to training and developing team members, fostering growth within the company, and helping them become experts in their areas.

Erick Mendoza's Current Company Details
Trinamix Inc

Trinamix Inc

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Senior Consultant
Aurora, IL, US
Erick Mendoza Work Experience Details
  • Trinamix Inc
    Senior Consultant
    Trinamix Inc
    Aurora, Il, Us
  • Mendoza Consulting Llc
    Oracle Field Service Consultant
    Mendoza Consulting Llc Mar 2022 - Present
    I am a dedicated Oracle Field Service Cloud Consultant with expertise in implementing, configuring, and optimizing Oracle Field Service Cloud (OFSC) solutions tailored to meet the unique needs of clients. My role involves developing and executing integration strategies to ensure seamless connectivity between OFSC and other enterprise systems such as CRM and ERP. I provide comprehensive training and support to users and administrators, addressing troubleshooting issues and performing necessary updates and configuration adjustments. Additionally, I manage project scope, timelines, and resources, collaborating with cross-functional teams to align OFSC solutions with business objectives, thereby enhancing service efficiency and customer satisfaction.
  • Mendoza Consulting Llc
    Oracle Field Service Consultant
    Mendoza Consulting Llc Jun 2023 - Jun 2024
    ESS Inc, Oracle Field Service consultant. Analyzed organization and designed processes and systems.Assessed business model integration with technology.Identified customer requirements and defined future state business solutions.Mapped Field Service dependencies to Service Agents.Implemented reporting solutions for mobile field agents.Provided guidance on Oracle Cloud CX process and layout.Performed fit/gap analysis and needs assessment sessions.Created functional design documents.Worked with project team and IT/Business Team on customer hierarchy layout and sub-ledger business processes.Defined hierarchy model for Account Management.Implemented Customer Master Solution between ERP, CDM, Sales, and Service Modules.
  • Mendoza Consulting Llc
    Oracle Field Service Consultant
    Mendoza Consulting Llc Dec 2022 - Jun 2023
    Exelon, Oracle Service and Field Service Cloud Scrum Master – Analyze the organization and design processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and business solution.  Research, gather and synthesize information. Lead Offshore Development team in the building of a new Service Cloud Module for PECO customer representatives and field agents. Deployed Oracle Service Cloud.  Mapped Field Service dependencies to Service Agents and implemented reporting solutions to provide on hand data to field agents on mobile.
  • Experior Financial Group
    Executive Director
    Experior Financial Group Apr 2021 - Jun 2024
    United States
    I am part of a IMO for Life Insurance products and financial education.
  • Mendoza Consulting Llc
    Oracle Field Service Consultant
    Mendoza Consulting Llc Mar 2022 - Jun 2022
    ADTRAN, Oracle Cloud CX (CDM) Implementation Lead – Responsible for providing guidance and help in understanding Oracle Cloud CX (Customer Data Management) process and layout. Perform fit/gap analysis and needs assessment sessions on Phase 2 module impact changes. Responsible for creating functional design documents. Responsible for complete configuration and implementation of Oracle CX (CDM related) Cloud. Work with project Team and ADTRAN IT/Business Team members on process solutions for customer Hierarchy layout and impacts to various sub ledger business processes. Designed Integration specifications between {sales cloud, service cloud, and subscriptions cloud). Defined Hierarchy model for Account Management and Implemented Customer Master Solution between ERP and CDM and Sales and Service Modules.
  • World System Builder
    Financial Educator
    World System Builder Nov 2018 - Aug 2021
    Chicago
    I am part of a Financial Literacy Campaign where we are dedicated to help 1 million families get financially educated by 2020.
  • Cvs
    Cvs/Pharmacy Shift Supervisor
    Cvs Feb 2009 - Aug 2010
    Member of hiring committee responsible for the screening, interviewing, and finalizing of new employee applicantsHandled new employee preliminary training and conducted weekly employee assessment and training evaluationsSupervised employee personnel on sales floor Ensured a cohesive working environment while promoting the most profitable store end-capsOversaw the proper maintenance of and ensured routine stock-room management Handled employee payroll updates and disbursements
  • Cvs
    Shift Supervisor
    Cvs Sep 2007 - Aug 2010
    I was in a developmental program to become an assistant manager within the company. I was in charge of payroll processing and managing a group of 24 employees. I was also in charge of handling truck delivery and inventory ordering.
  • Cvs
    Photo Lab Supervisor
    Cvs Dec 2008 - Feb 2009
    Manage managed crew of 3 employeesInsured the lab was running properly as well as performed maintenance.
  • Cvs
    Pharmacy Technician
    Cvs Oct 2008 - Dec 2008
    Assisted Pharmacists with filling the prescriptions as well as typing up scripts
  • Rite Aid Pharmacy Co
    Assistant Manager
    Rite Aid Pharmacy Co Jul 2009 - Dec 2009
    Manage a crew of 24 employees. Administered cash-flow, inventory ordering, and projections to maintain proper product distribution. Member of the hiring and developing team for new employees. Planned employee schedules, store openings and closing to balance proper workforce.Handled daily office paper work, such as financial analysis and monetary funds.
  • Cvs
    Head Cashier
    Cvs Sep 2007 - Oct 2007
    Manage all front store cashiers
  • College Of Mount Saint Vincent Residence
    Resident Assistant
    College Of Mount Saint Vincent Residence Aug 2005 - May 2006
    Oversaw the adherence of college dormitory rules and regulations by student residentsCoordinated numerous floor activities aimed at reinforcing school values and traditionsServed as informatory guide for incoming freshman students and provided continued support for returning school residents with dormitory concernsServed as the liaison between student residents and building facilities personnel and senior college residence halls staff and administration

Erick Mendoza Skills

Customer Service Microsoft Powerpoint English Financial Analysis Spanish Microsoft Word

Erick Mendoza Education Details

Frequently Asked Questions about Erick Mendoza

What company does Erick Mendoza work for?

Erick Mendoza works for Trinamix Inc

What is Erick Mendoza's role at the current company?

Erick Mendoza's current role is Senior Consultant.

What is Erick Mendoza's email address?

Erick Mendoza's email address is er****@****ark.com

What schools did Erick Mendoza attend?

Erick Mendoza attended University Of Mount Saint Vincent, University Of Mount Saint Vincent, St. John's Preparatory School.

What skills is Erick Mendoza known for?

Erick Mendoza has skills like Customer Service, Microsoft Powerpoint, English, Financial Analysis, Spanish, Microsoft Word.

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