Erick Mendoza work email
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Erick Mendoza personal email
I am an experienced professional specializing in Oracle Field Service Cloud (OFSC) with a strong background in integration with B2B Fusion Service. With over 2 years of dedicated experience in OFSC implementation, configuration, integration, and customization, I have successfully led and executed end-to-end OFSC solutions, tailoring systems to meet diverse client business requirements, including work type setup, user roles, permissions, and service territories.My expertise extends to developing robust integration strategies, connecting OFS with enterprise systems like CRM and ERP using APIs and middleware solutions. I am adept at providing comprehensive training for users and administrators, ensuring they are proficient in OFS system usage. Post-implementation, I offer reliable support, including troubleshooting, updates, and configuration adjustments to maintain optimal system performance.In addition to my technical skills, I excel in project management, defining project scope, goals, and deliverables in collaboration with stakeholders. I effectively manage project timelines, resources, and risks, ensuring successful delivery. I work closely with cross-functional teams to align OFS solutions with overarching business objectives.With 10 years of management experience, I am committed to training and developing team members, fostering growth within the company, and helping them become experts in their areas.
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Senior ConsultantTrinamix IncAurora, Il, Us -
Oracle Field Service ConsultantMendoza Consulting Llc Mar 2022 - PresentI am a dedicated Oracle Field Service Cloud Consultant with expertise in implementing, configuring, and optimizing Oracle Field Service Cloud (OFSC) solutions tailored to meet the unique needs of clients. My role involves developing and executing integration strategies to ensure seamless connectivity between OFSC and other enterprise systems such as CRM and ERP. I provide comprehensive training and support to users and administrators, addressing troubleshooting issues and performing necessary updates and configuration adjustments. Additionally, I manage project scope, timelines, and resources, collaborating with cross-functional teams to align OFSC solutions with business objectives, thereby enhancing service efficiency and customer satisfaction.
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Oracle Field Service ConsultantMendoza Consulting Llc Jun 2023 - Jun 2024ESS Inc, Oracle Field Service consultant. Analyzed organization and designed processes and systems.Assessed business model integration with technology.Identified customer requirements and defined future state business solutions.Mapped Field Service dependencies to Service Agents.Implemented reporting solutions for mobile field agents.Provided guidance on Oracle Cloud CX process and layout.Performed fit/gap analysis and needs assessment sessions.Created functional design documents.Worked with project team and IT/Business Team on customer hierarchy layout and sub-ledger business processes.Defined hierarchy model for Account Management.Implemented Customer Master Solution between ERP, CDM, Sales, and Service Modules.
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Oracle Field Service ConsultantMendoza Consulting Llc Dec 2022 - Jun 2023Exelon, Oracle Service and Field Service Cloud Scrum Master – Analyze the organization and design processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and business solution. Research, gather and synthesize information. Lead Offshore Development team in the building of a new Service Cloud Module for PECO customer representatives and field agents. Deployed Oracle Service Cloud. Mapped Field Service dependencies to Service Agents and implemented reporting solutions to provide on hand data to field agents on mobile.
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Executive DirectorExperior Financial Group Apr 2021 - Jun 2024United StatesI am part of a IMO for Life Insurance products and financial education. -
Oracle Field Service ConsultantMendoza Consulting Llc Mar 2022 - Jun 2022ADTRAN, Oracle Cloud CX (CDM) Implementation Lead – Responsible for providing guidance and help in understanding Oracle Cloud CX (Customer Data Management) process and layout. Perform fit/gap analysis and needs assessment sessions on Phase 2 module impact changes. Responsible for creating functional design documents. Responsible for complete configuration and implementation of Oracle CX (CDM related) Cloud. Work with project Team and ADTRAN IT/Business Team members on process solutions for customer Hierarchy layout and impacts to various sub ledger business processes. Designed Integration specifications between {sales cloud, service cloud, and subscriptions cloud). Defined Hierarchy model for Account Management and Implemented Customer Master Solution between ERP and CDM and Sales and Service Modules.
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Financial EducatorWorld System Builder Nov 2018 - Aug 2021ChicagoI am part of a Financial Literacy Campaign where we are dedicated to help 1 million families get financially educated by 2020. -
Cvs/Pharmacy Shift SupervisorCvs Feb 2009 - Aug 2010Member of hiring committee responsible for the screening, interviewing, and finalizing of new employee applicantsHandled new employee preliminary training and conducted weekly employee assessment and training evaluationsSupervised employee personnel on sales floor Ensured a cohesive working environment while promoting the most profitable store end-capsOversaw the proper maintenance of and ensured routine stock-room management Handled employee payroll updates and disbursements
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Shift SupervisorCvs Sep 2007 - Aug 2010I was in a developmental program to become an assistant manager within the company. I was in charge of payroll processing and managing a group of 24 employees. I was also in charge of handling truck delivery and inventory ordering.
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Photo Lab SupervisorCvs Dec 2008 - Feb 2009Manage managed crew of 3 employeesInsured the lab was running properly as well as performed maintenance.
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Pharmacy TechnicianCvs Oct 2008 - Dec 2008Assisted Pharmacists with filling the prescriptions as well as typing up scripts
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Assistant ManagerRite Aid Pharmacy Co Jul 2009 - Dec 2009Manage a crew of 24 employees. Administered cash-flow, inventory ordering, and projections to maintain proper product distribution. Member of the hiring and developing team for new employees. Planned employee schedules, store openings and closing to balance proper workforce.Handled daily office paper work, such as financial analysis and monetary funds.
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Head CashierCvs Sep 2007 - Oct 2007Manage all front store cashiers
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Resident AssistantCollege Of Mount Saint Vincent Residence Aug 2005 - May 2006Oversaw the adherence of college dormitory rules and regulations by student residentsCoordinated numerous floor activities aimed at reinforcing school values and traditionsServed as informatory guide for incoming freshman students and provided continued support for returning school residents with dormitory concernsServed as the liaison between student residents and building facilities personnel and senior college residence halls staff and administration
Erick Mendoza Skills
Erick Mendoza Education Details
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Pyschology Biology And Communicacions -
Bachelor Of Arts -
St. John'S Preparatory SchoolHigh School Regents Diploma
Frequently Asked Questions about Erick Mendoza
What company does Erick Mendoza work for?
Erick Mendoza works for Trinamix Inc
What is Erick Mendoza's role at the current company?
Erick Mendoza's current role is Senior Consultant.
What is Erick Mendoza's email address?
Erick Mendoza's email address is er****@****ark.com
What schools did Erick Mendoza attend?
Erick Mendoza attended University Of Mount Saint Vincent, University Of Mount Saint Vincent, St. John's Preparatory School.
What skills is Erick Mendoza known for?
Erick Mendoza has skills like Customer Service, Microsoft Powerpoint, English, Financial Analysis, Spanish, Microsoft Word.
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Erick Mendoza
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Erick Mendoza
Los Angeles, Ca -
3aol.com, medicarerights.org, columbia.edu
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Erick Mendoza
United States1elac.edu
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