Erick Onyango Email & Phone Number

Nairobi

• Drive Wragby's expansion plans in line with the company's strategy in Kenya and assigned territories.• Identify and build a systemic database of prospects and customers from internal and external sources to drive growth through innovative strategies.• Understand and communicate all products and technological strategies employed by complementary and competitive organizations in the market space with focus on Kenya.• Collaborate with the marketing team to develop and execute marketing plans with end users and partners.• Maintain high level of partners and customers satisfaction within assigned accounts in Kenya.• Coordinate, plan and schedule sales support functions with technical and product sales teams.

Nairobi, Kenya

Key Responsibilities:Reporting to the Managing Director, I formulate and implement marketing, sales, and customer relations strategies to increase the organization’s market share. I also develop and negotiate strategicpartnerships to enhance the company’s competitive position and play a crucial role in product and market development. My primary duties are as follows;• Lead and provide oversight to the commercial team• Meet the monthly, quarterly and yearly targets as described in as communicated by the business.• Conduct weekly pipeline and activity metric reviews with direct reports; manage salesforecasting for team• Report on sales data, including pipeline, closed deals, and team performance• Formulate and implement sales, PR and marketing plans and strategies to developmarket share and sales revenue.• Hold weekly or biweekly 1:1s with all direct reports and provide guidance onperformance and career development• Establish and maintain good corporate relations and implement a PR and customercare management program.• Steer market research and intelligence, and conceptualize our products for the market• Develop the regional market with initial focus in Coast and Western regions• Ensure smooth implementation of strategic partnership & distribution of partnerproducts• Steer Quality Management initiatives to ensure customer satisfaction• Develop new products in liaison with other departments to meet market demand.• Coordinate and deliver promotion support for existing and new products withinbudget and liaise with promotion agencies.• Monitor the performance of different products and advise management accordingly• Prepare marketing budgets and ensure they are adhered to.• Ensure high level company visibility in the market.• Set marketing targets for staff in the department and assess their performance toensure targets are achieved.• Participate in the all-round management and development of human resources in thedepartment.

Nairobi, Kenya

Key Responsibilities:Reporting to the managing director, my responsibilities were as follows:• Crafting from scratch the profitable roll out and management of Flodida ventures;• Responsible for the general profit and loss portfolio of the company;• Overseeing the day to day running of all operations of the company;• Negotiating strategic partnerships necessary for all construction machines leases from external sources;• Prospecting for and negotiating new business on behalf of the company;• Identify growth prospects and specific opportunities in the industry;• Managing all the human capital in the company and ensuring adherence to the standard operating procedures as per the company rules and regulations;• Ensure proper maintainance of all the company machinery at all times to achieve minimal downtime as possible;• Conduct regular reviews and evaluation for all contracts with our customers, strategic partners and suppliers,• Responsible for the development and implementation of both tactical and mid-term operational plans for the company;• Develop and implement effective promotional activities within the industry;

Nairobi

Key Responsibilities-Summarized;•Identify growth prospects and specific opportunities in the sector; •Device strategic plans for sector penetration and guide sector team on tactical plan execution; •Supervise the development of a sales pipeline for the sector; •Identify growth opportunities and up-selling and cross – selling potential within the assigned sector; •Provide leadership for customers in understanding business objectives and recommend business solutions to achieve those goals; •Supervise development and executions of customer ring fencing strategies; •Develop strong relationships with customers to maintain ongoing revenue stream;•Ensure less than 1% churn rate for customers in the sector through sound relationship management strategies; •Manage all customer escalations with relevant stakeholder in the organization and ensure closure; •Identify and analyze customer needs and requirements; •Develop responsive solutions in conjunction with Business Development team; •Develop customer value propositions and presentations; •Develop sector development plans and participate in all sector customer forums; •Ensure all accounts are managed through well thought out Account Development Plans and detailed opportunity matrix; •Manage daily and weekly sales reporting for Account Managers; •Provide and implement an effective coaching Sales Executives to drive and help them to implement new actions that improve their performance; •Weekly reports on sector performance and submission of sector plans on immediate sales and pipeline outlook; •Enforce real time use of Sales Info tool by Corporate Accounts Managers.

Nairobi

Key Responsibilities-Summarized;•Acquisition of new key accounts and other non-traditional retail outlets to sell Safaricom products and services; •Achievement of sales targets in terms of airtime sales, data and devices revenue generated the channels •Grow and retain Key Accounts channel portfolio through implementation of Channel Growth and effective relationship management programmes ;•Manage the formulation and implementation of marketing plans per channel ;•Effectively manage the overall operations of newly acquired channel accounts and ensure compliance to channel contractual agreement requirements ;•Lead the implementation of an effective merchandising plan for the assigned retail channels ;•Conduct regular business reviews and progress evaluation with each client/channel ;•Develop and manage implementation of effective promotional activities within the sales channel ;

Nairobi

Key responsibilities-Summarized;•Recruiting, training and efficiently managing the sales team to achieve and exceed set targets.•Managing and coordinating the sales and marketing activities to achieve and exceed set targets.•Demand forecasting for the various product offerings.•Negotiating new business on behalf of the company. •Managing long-term relationship with existing clients to ensure their satisfaction.•Retaining the existing customer base and recruiting new ones.•Market research, analysis and reporting on customer trends, competition and industry trends.•New product development and design based on customer responses to reflect their changing needs.

Nairobi

Key Responsibilities-Summarized;•Liaising with the human resource department to select and recruit the direct sales team.•Managing, leading and motivating the direct sales team to achieve and exceed set sales targets. •Retaining the existing customer base and recruiting new ones.•Managing long-term relationship with existing clients to ensure their satisfaction.•Customer care and service in the bank.•New product development and design based on customer responses to reflect their changing needs.•Market and marketing research and analysis on new products.

Masters Degree, Master Of Arts In Development Studies, Ongoing.

Activities and Societies: Marketing Students Association.

Bachelor'S Degree, Bachelor Of Commerce Marketing, 2Nd Class Honours-Upper Division

Activities and Societies: A serious football fan. A member of the Marketing society of Kenya, and Marketing students association.Bachelor.