Erick Pena Email and Phone Number
Bilingual business professional with a passion for value added communication and relationship building. Community/Social Media Manager, Blockchain Developer, and ENS Domain Specialist.Expertise:💻 Solidity💻 Web 3.0 and NFT Consulting💻 Ethereum Name ServiceSkills:🔗 HTML🔗Java 🔗JavaScript🔗 Excel Power User🔗 Windows O ce Suite🔗 Photoshop, Illustrator🔗 Blender 3D modeling🔗 Logo and content creation for social media🔗 Discord and Twitter Spaces Moderation🔗 Native Spanish Speaker, Professional vocabulary🔗 Technical Analysis Online ResearchProjects:NFT Harvester — Smart Contract DeploymentDecember 2021Utilized open source code to create a Loss Harvesting contract for a private client. Reviewed code and modified to their specifications and finally deployed, tested and transferred ownership of the smart contract to the client on the ethereum blockchain.Animal Loot — NFT projectOctober 2021Created a LOOT NFT derivative that utilized Chainlink VRF in order to ensure fair distribution and on-chain provable randomness using an oracalized service. Used onchain graphics by encoding text into SVG images.
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Community ManagerPizzadao 2022 - PresentUnited StatesAssisted with Marketing and hosting discussions on Twitter, Discord and Clubhouse. Engaging with our community and the larger Web3.0 community leading up to BTC PizzaDay. Moderating discussion and removing spam while enforcing our community guidelines ensuring we maintain an inclusive and wholesome community space.
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Customer Service RepresentativeBbva Feb 2018 - Jan 2019Houston, Texas, United StatesFacilitated and provided Bilingual customer support for financial services. Ensured high quality customer support assistance to cross-border remittances customers using a mobile app, communicating technical issues and server outages with technical support sta or developers, following up on compliance holds for customer transactions. Validated new customer registrations using investigation tools and monitoring for potentially fraudulent activity daily, suspending high risk customers. Created and analyzed reports along with weekly dashboards to track customer engagement and performance metrics per the company's SLA. -
Junior TraderBbva Jun 2017 - Feb 2018Houston, Texas, United StatesProvided and enhanced retail market taking as a junior level FX trader. Quoted retail forex customers same day, tom and spot, future contracts in multiple Latin American currencies. Consolidating trade books with counterparties and our cash management department resolving trade disputes and accounting issues. Facilitated and resolved trade requests and provided market forecasts to foreign exchange customers.
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Business AnalystBbva Mar 2017 - Jun 2017Houston, Texas, United StatesCollaborated and supported senior executives aiding in business development projects. Supporting them in the research and development of financial services projects. Used customer data to identify and track growth trends to be used in further analysis. Provided business intelligence analytic reports on a monthly and weekly basis.
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Customer Service RepresentativeBbva Apr 2016 - Mar 2017Houston, Texas, United StatesProvided excellent customer support service to mobile banking customers. Received and aided in service claims customer feedback. Supplied technical issue reports to our development team. Created and provided weekly SLA dashboards through in-depth reporting with call relaying software. Managed the department's SharePoint website and created our customer engagement log and the entry forms used for logging all customer engagements by CSR Agents.
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Human Resources AssistantSunoco Lp Jul 2015 - Nov 2015Houston, Texas, United StatesAssisted o ce help, sourcing for management candidates with Food Service and Retail experience, calling candidates to pre-screen them for viability, filling new hire paperwork, performing background screenings, setting up Job Fairs and recruitment advertising campaigns, Translating from Spanish to English for the department.
Erick Pena Education Details
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Communications -
Biomedical/Medical Engineering
Frequently Asked Questions about Erick Pena
What company does Erick Pena work for?
Erick Pena works for Pizzadao
What is Erick Pena's role at the current company?
Erick Pena's current role is Blockchain Developer | Community & Social Media Manager | ENS Domain Specialist.
What schools did Erick Pena attend?
Erick Pena attended San Jacinto College, University Of Houston.
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