Erick Peña Email & Phone Number

• Participated in the preparation and distribution of the annual operating budget.
• Advised and assisted departments and agencies in the preparation of budget requests.
• Created a new Microsoft Teams site to house Budget and Management services training videos and resources using human-centered design and UX/UI principles.
• Responsible for maintenance, updates, and improvements to public-facing Budget and Management Services webpage.
• Assisted with preparation of, review, and analysis of departmental budget requests of assigned departments and recommend funding of program requests.
• Reviewed and analyzed departmental expenditure and revenue trends using PowerBI and Excel.

Raleigh-Durham, North Carolina Area

• Responsible for providing consultation and support to County Departments on best practices for developing strategic and equitable recruitment plans; interpreting human resources policies and procedures; and.
• Reduced time-to-fill for recruitment within assigned areas from average of 120 days to 86 days.
• Developed and maintained collaborative relationships and respond to client needs both underlying and apparent.
• Helped build organizational capacity and creatively solve problems using quantitative and qualitative data.
• Served as project lead on successful implementation of a new external Careers page through identifying, collaborating, and consulting with key stakeholders and managing internal expectations and deadlines.
• Served as project lead on a recruitment marketing and equity plan in collaboration with Durham County Public Health using the County’s strategic plan, survey data, input-output models, and human-centered design.

Charlotte, North Carolina Area

• Responsible for talent acquisition and retention efforts for center that employs over 860 associates.
• Interviewed candidates, sourced resumes, conducted new hire and benefits orientations
• Maintained payroll registry for supervisors, managers, and associates.
• Facilitated communication between Spanish-speaking associates and management team, which included translating and interpreting documents.
• Redesigned new hire Coach-Trainer Program that resulted in enhanced communication between Human Resources and management.
• Redesigned 30-60-90 evaluations resulting in a more effective, efficient approach to evaluating new associates.

Charlotte, North Carolina Area

• Assisted with promotional material for blood drives.
• Prepared acknowledgements to donors and encouraged future donations.
• Developed and implemented initiative to promote outreach to untapped blood drive markets.

Raleigh-Durham, North Carolina Area

• Participated on study team that determined long-term effects of oil spills in the Gulf of Mexico.
• Effectively used bilingual skills to conduct telephone interviews, and to provide conflict-resolution to Hispanic residents affected by the environmental hazard.

Master Of Public Administration - Mpa, Non-Profit/Public/Organizational Management

Bachelor'S Degree, Organizational Communication, General