Erick Ramirez Email & Phone Number

Colton, California, United States

• Maintain all Accounts Receivable and Accounts Payable functions to keep the organization up to date on the flow of cash coming in and out on a daily basis. • Support functions relating to annual taxes and quarterly payroll taxes to remain in accordance with local, state, and federal regulations. • Monitor employee activity which includes daily tasks, employee payroll, and applications for hiring purposes to ensure productivity along with prompt completion of the job. • Communicate with current as well as potential clients to resolve and clear up any ambiguity about the services offered.

Colton, California, United States

• Consolidated bank statements to previous transactions to keep track of the accounting for the business. • Addressed improvements to be made in the methods of previous bookkeeper to enhance the way in which the business did its accounting. • Calculated payroll for the 20 employees working for the business to compensate each individual for the work they have done.

San Bernardino, California, United States

• Addressed customers individually to promote the welcoming environment that is Starbucks. • Coached new baristas on what was to be done in order to make their on-boarding process much simpler. • Gave detailed explanations of the various products offered within the store to clear up any prior confusion.

Calimesa, California

• Audited sales of supplements by third party retailer to establish a sense of trust between the gym and that retailer. • Forecasted sales of memberships and supplements to better budget what was needed to aid the incoming customers. • Analyzed revenues to report back to the owner on how procedures have been running in the gym to perhaps find better ways to execute these processes. • Oversaw and delegated tasks to 7 employees covering recruitment, customer service, and cleaning duties to ensure the gym ran properly. • Analyzed critical situations concerning customer service to benefit the gym’s social appeal to the public. • Reduced 30% of losses from prior manager’s error in policies to secure a higher monthly revenue.• Reconciled day to day transactions to establish a sense of conscientiousness which was not present under the prior manager.

Ontario, California

• Coached over 100 employees on how to load trailers, the tempo in which they should be performing at, and take initiative to make sure the daily duties all got done on time. • Set daily goals with the group of employees to execute their jobs more efficiently. • Encouraged employees when a task was done correctly to create a healthy work environment and to stunt any animosity within the group.

Fontana, California

• Interacted with 20-30 people a day to see what their concerns were about the gym and how I could better their experience. • Assisted individuals by informing them of the various services and products we had to offer to aid them in their pursuit of a healthier living. • Effectively defused arguments between guests and employees to ensure a positive result on both ends of an argument

Fontana, California

• Persuaded more than two customers a day to purchase a packaged deal which included a membership, training, and supplementation to benefit revenue of the gym. • Translated information from a Spanish speaking customer to Non-Spanish speaking employees to bring a better understanding of a situation. • Influenced one person each day to try a different exercise or eat a certain way to benefit their results in the gym.

Master Of Business Administration - Mba, Accounting And Business/Management

Bachelor Of Science - Bs, Business Administration And Accounting

Activities and Societies: ALPFA

Certification Program, Entrepreneurship/Entrepreneurial Studies

Associate Of Science - As, Business Administration And Management, General

Associate Of Arts - Aa, Business Technology

Associate Of Science - As, Economics