Erick Rivera Email & Phone Number

Redmond, Washington, United States

Burien, Washington, United States

Ensuring efficient day-day operations, overseeing and managing on-site projects through vendors and within budgets, providing reporting and monthly updates for association, and being liaison between homeowners and board members. • Driving implementation of property management software to modernize and streamline day-to-day operations to improve efficiency • Upkeeping and maintaining internal database for homeowners, vendors, and financial records• Soliciting project bids, providing comparisons and monitoring maintenance/aesthetic appearance relating to the property • Communicating required actions, proposals, and financial reports to the HOA board

Seattle, Washington, United States

Highspot is the sales enablement platform that reps love. We empower companies to elevate customer conversations that drive strategic growth. Our intuitive platform combines intelligent content management, training, contextual guidance, customer engagement, and actionable analytics. Go-to-market teams use Highspot to deliver a unified buying experience that increases revenue, customer satisfaction, and retention.• Optimize an Account-Based Sales Development strategy to identify new business opportunities and generate qualified leads across SMB and Commerical account segments• Utilize email, phone, social channels (LinkedIn), and video prospecting to multi-thread accounts and engage leads• Maintained knowledge of various B2B markets and sales techniques through competitive research and ongoing learning & development• Leveraged sales technology, cold calls & social selling to prospect 30 accounts simultaneously on a weekly basis• Managed email campaigns, lead nurturing, and leveraging Marketo to identify business priorities and needs to achieve sales goals• Use a consultative, solution-based sales methodology in discovery meetings to uncover the challenges faced by Director, VP, and C-Level Executives

Greater Seattle Area

• Worked with sales regionals to set future promotional/rebate programs to ensure accuracy• Reviewed rates for rebates and provided back up documentation for regional sales managers withrespect to spend vs. contracted program amounts• Verified invoices relating to promotional or rebates spending and prepared appropriate paperworkfor accounts payable• Worked on deductions to identify and confirm valid deductions based on appropriate programs• Coordinated with regional managers and customer to ensure corrections are in place for issuessuch as incorrect invoicing/deductions• Backed up for Pricing Supervisor to provide support with item/order pricing issues company wide

Greater Seattle Area

• Worked with sales managers on a business strategy for future promotions, as well as assistedwith the internal/external creation of an average of 500+ promotions per quarter• Reviewed promotional events on a monthly basis to ensure accuracy and avoid future lost time• Assisted accounting team with incorrect invoicing/charge backs through troubleshooting itempricing/promotions which resulted in clearing out $4 million dollars in old invoicing issues

Everett, Washington

• Provided back end sales support for Latin American territory (Mexico, Argentina, Columbia, Brazil, and more), supporting around $33mm in B2B sales for over 50+ large-scale customers (Walmart, Juguetron, Weplay, Piticas and more) while exceeding quarterly revenue targets• Exceeded 2018 sales goal by 10%, while on track for 2019 increase in revenue of 25% from$27MM to a $34MM goal for Latin America• Assisted with sales development, sales material creation, marketing communications, sponsorship proposals and monthly sales recaps• Interacted with internal product development, logistics, finance, and marketing to ensure smooth execution of sales orders/promotions• Managed 50+ active business accounts on a monthly basis to update customers with new/existing order status, as well as promotions or public events• Created sales plans best catered to specific customers based most profitable products for them• Took lead in new customer onboarding in creating a business process that met approvalrequirements for all parties and company policies• Communicated with Washington Government to create legal documentation for the exportation of goods going over the American boarders• Worked directly with sales managers and key retail partners to ensure sales and customer service objectives were met• Specialized in account routing, customs import/export requirements, and customer labeling requirements

Mountlake Terrace, Washington

• Transferred a total of 1000+ highly confidential files in and out of the company since the start of my internship• Automated file pathing to alleviate the manual file transfer process, resulting in being able to refocus that time to other projects• Provided customer service for both internal and external partners• Created accounts and managed/updating 50+ accounts in Secure Transport•Utilized Premera’s process to adeptly control and manage file transfer process inside and outsideof the corporate firewall while satisfying policy and regulatory compliance requirements• Controlled, managed, and automated electronic file pathing and transfer process• Set up user accounts, program transfers /routings, encryption/decryption, andcompression/decompression

Lynnwood, Washington

Associate'S Degree, Information Technology

Year Up is an intensive, competitive technical training and career development program with 250 corporate partners, graduating 1,500.

Education record

Activities and Societies: DECA, FCCLA, Colores Unidos