Jason Taylor Email & Phone Number

Renton, Wa, Us

Working on internal site QA for a worldwide platform.

Redmond, Wa

• Local & International Build Testing, Documentation, Duplication & Research• Team Feedback for NOJ Project Managers

Kirkland, Washington

• Card Profile Artist and Card Creation• Local build testing • Feedback for Player Accounts and Purchases• Bug & Build Testing, Documentation, Duplication & Research• Trained Feedback members on sensitive customer relations

- Weapon and weapons systems, Statistics, "Gunsmith," and Sound Design/Integrations for purposes of balancing and functionality.- Quality Assurance testing of present projects (Ghost Recon: Future Soldier) for the purpose of finding any bugs or glitches in the game.- Documentation, implementation, and demonstration, of designs and functionality.- Testing and Documentation of any fixes involved with each report.- Play-through tests of latest versions (builds).- Build assembly on consoles and PCs alike.- Strong communications between members of management, testers, and developers.

- Quality Assurance testing of present projects (Eat Lead) for the purpose of finding any bugs or glitches in the game.- Testing those issues for repeatability.- Documentation of the occurrence.- Testing and Documentation of any fixes involved with each report.- Play-through tests of latest versions (builds).- Strong communications between members of management, testers, and developers.

- Recognized for exemplary work done in 2005, 2006, and 2007- Responsible for store funds to $700.00- Responsible for daily inventory management - Responsible for the direction and management of technical services for value-added reseller activities, in-store contests, bonuses, and sales, as well as technical installation of computer systems, video game system demo units, security camera and security keypad interfaces.- Supervised stores of employment between 8-10 employees.- Evaluated new and projected technologies, employee management, sales, and employee as well as customer benefits for company growth. - Interacted with clients and acted as liaison between management for customer support, conflict resolution, design specifications, quality, and project/program progress.- Provided training and ongoing support to associates and customers- Advised customers on features of various video game systems, games, accessories, events, contests, and industry related news in conjunction with games, careers, companies, leagues (MLG and CAL) - Assisted customers with exchanges, returns and claims against service warranties

Quality Assurance Member- Responsible for quality assurance tasks such as finding in-game bugs, testing in-game bugs, duplicating in-game bugs, searching for resolutions for in-game bugs, etc.- Keeping strong channels of communication between CS, QA, and management members.- Experience in training and orientation of the bug report system, to CS members.Customer Service Representative (GM)- Responsible for assisting in-game players and any account issues players may have via e-mail support for Anarchy Online and Age of Conan.- Experience in training and orientation of new hires.- Creation and Implementation of Admin-side tools to simplify and organize the process of the work.- Account, Petition, RT, and Bug report tool training, knowledge, and experience.- Beta testing of Age of Conan, and various new tools that Funcom uses for it, such as RT3 (new e-mail system).- Keeping strong channels of communication between CS, QA, and management members.

Bachelors Of Science, Game Art & Game Design

Activities and Societies: International Game Design Association, and the Triangle Game Initiative.Graduated July of 2011 on the Dean's list.

Assosiate In Science Programming/Computer Science, Game Development, 3.65 Gpa