Erick Sanchez Email & Phone Number

Los Angeles County, California, United States

• Review medical letter templates for any discrepancies/inconsistency in order to ensure accuracy.• Review HTML code in search of any bugs/errors to ensure proper output.• Using Okta and Track-It!, provided desktop support to over 19,000 users.• Maintained constant communication with my team and adjacent departments to resolve issues and publishletters.

Los Angeles County, California, United States

Used various tools such as Active Directory and Remote Desktop to assist users across 30+ stores with any technical issues they might have. Used ServiceNow as the ticketing system to track tickets submitted. Also assisted in troubleshooting any technical hardware issues that people had in the corporate location.

Santa Clarita, California, United States

Worked On-site at an LA County Voting Center to provide technical support to the election workers. Assisted in opening and closing, following all proper protocols as well as Chain of Custody. Opened tickets through Okta and submitted any and all necessary incident reports.

Valencia, California

Correctly and accurately followed the SOPs to ensure their utmost quality and accuracy. Assisted my supervisor, as well as adjacent departments’ supervisors, in increasing production in addition to optimizing the workflow. Key Accomplishments:• Created and automated several Microsoft Excel workbooks using TypeScript.• Resolved IT related issues regarding our computer workstations and/or network.• Provided training and mentoring for new Specimen Processors.

West Hills, California

Processed an average of 450 patient requisition per shift, making accuracy my priority without losing efficiency. Took the role as the main STAT processor, which required an extra attention to detail. Assisted my manager with minor software/hardware related issues. Was the main point of contact regarding IT related issues on weekends.

Burbank, California

As a product quality coworker, my team and I work together to ensure that our products continually meet expectations. I make sure that the displays throughout the store are presentable and in working condition. There is a constant flow of product that comes through from various areas, so I make sure to correctly and accurately document the data into the appropriate files. This helps keep the store’s inventory and profit margin as accurate as possible. Helped design Excel workbooks for data entry. Assisted team in resolving hardware and network issues we faced.

Van Nuys

I make sure the parking lot is clean and all carts are where they need to be. I also assist costumers in loading things into their vehicles. I occasionally work inside the store and help any of the other departments in any way I can.