Ericka Brown Email & Phone Number

Baltimore, Md, Us

Baltimore, Maryland, United States

• Founded a non-profit organization with the goal of assisting primary school pupils in the Budaka District of Uganda in their academic pursuits.• Organize fundraising to create and implement student-based pedagogy(ies), run a school without tuition, and cover the costs of the student body attending partner institutions.• Ensure involvement in the creation of the agenda for board meetings by gathering information and providing it to the board president for official filings with the Ministry of Education and Sports.• Oversee all board meetings by reading the minutes and enforcing the code of conduct as it pertains to the board and each member.• Coach the board's members to ensure there is a process to determine the board's effectiveness while maintaining best practices.

Washington, Dc

• Facilitate the leadership and contractor onboarding needs for the Program Support Division (PSD) of human resources, including project management, interpreting procurement laws, Fleet Card operations, and oversight of the federal government.• Manage the Fleet Card Program in line with the project management procedures and methodology that are set forth by the Project Management Institute (PMI).• Establish and manage the annual submission of the Fleet Card Program Management Plan and the Working Capital Fund (WCF) Business Plan.• Maintain the USDA Fleet Driver Personal Identification Numbers (PINs) and function as the principal point of contact for Citi Bank and WEX for all matters relating to the USDA Fleet Card Program.• Gain a thorough understanding of the USDA fleet card program in order to update and record new needs for briefings, user manuals, and training materials.

Washington, District Of Columbia, United States

• Served as the on-site manager for the DMI Project Specialist Team to implement operational guidance for the Office of the Chief Information Officer (OCIO).• Defined priorities, evaluated tasks and performance, and conducted annual performance reviews while managing and training staff.• Provided administrative services to executive-level offices, including personnel/staffing, organization management, employee development, employee relations, and managing budgetary operations.• Leveraged understanding of the laws, rules, and guidelines governing acquisition, travel, and executive budgeting to carry out daily office tasks.• Communicated with senior management, including the Associate CIO, on policies, procedures, and programs pertaining to the agency and programmatic tasks, displaying excellent communication skills.• Prepared documentation, set up meetings, and security clearance for visiting European Space Agency CIO.• Coordinated the facilitation of ethics training for NASA Advisory Board members and ensured the events were recorded and properly stored and/or archived.• Briefed the Agency CIO on the annual review process for Senior Executive Service personnel as well as scheduled meetings, prepared paperwork, and processed same for distribution to the Office of Human Capital.• Accompanied the Agency CIO on travel ensuring accuracy of logistics, performed daily briefings of meetings and events, and performed debriefings upon return to NASA Headquarters.• Prepared weekly Executive Summaries for Agency CIO and leadership team by analyzing the weekly reports received from all NASA Centers.

Washington, District Of Columbia, United States

• Led a team of Customer Service Managers to ensure IT support was provided to each division at NASA Headquarters.• Facilitated bi-weekly meetings with NASA HQ IT point-of-contacts to provide updates on software deployments, outages, system updates, and other IT-related activities that affected HQ and/or the agency.• Provided training in customer service for staff members which improved the company's approval rating annually.• Collaborated with Project Managers and various stakeholders to ensure software applications being developed by the company were working effectively after deployment and reported feedback to the Project Manager and/or softwere developers.

Washington, District Of Columbia, United States

• Created user manuals and training materials that are simple to grasp and prepared high-quality documentation that complies with all legal requirements and is suitable for the target audience.• Conducted meetings with software developers, testers, and other project team members to gather requirements for writing user manuals, at-a-glance instruction sheets, and FAQs to be used throughout the agency.• Developed an onsite training program for Technical Writers to keep informed of current trends, collaborate with the communications department to develop and maintain proper formatting/style of agency materials.• Organized and maintained documents in a documentation repository.

Master Of Science, Organizational Leadership

The Master of Science in Organizational Leadership (MSOL) equipped me to be an innovative change agent in their spheres of influence.

Bachelor Of Science, Organizational Management

Activities and Societies: Cohort PresidentUpon completion of my Bachelor of Science in Organizational Degree, I have increased my ability.