Ericka Dean Email & Phone Number

People Manager Lead large and complex portfoliosLead Project Management Office initiatives& support other Program Managers with their portfoliosEstablish, Support, and Improve PMO Standard Operating ProceduresDrive forward strategic vision and business initiatives to support overall CEP Business

Charlotte, North Carolina, United States

After 6 months of being a Program Management Specialist, I was "unofficially promoted" to a PMO lead role, continuing my daily responsibilities but also adding on coaching of peers and assisting in developing new and more efficient processes. After having been officially promoted to Manager, my role is to mentor program management specialists and to coordinate overarching programs and departmental projects/processes to meet CEP and DE business strategies.

Charlotte, North Carolina, United States

Schedule, project-manage, and flawlessly orchestrate the building of all the elements of the contracted deliverables from CEP customers. Stay on top of project budgets, program quality, and timelines to ensure CEP customers are highly satisfied with the products/programs that DE is delivering to increase renewal, retention, and upsell rates.

Charlotte, North Carolina

After meeting my 2018 goals and being at 86% of my Q1 2019 goals, I was promoted to National Partnerships Consultant where I continued to create relationships with key stakeholders, and through a consultative approach, identified wants and needs for the school and district to determine the educational products(s) that best suit their situation, such as this Press Release shows As a National Partnerships Consultant: I exceeded all goals for 2019 up to 108% while completing my own initiative projects and those requested by management to include:Suggested we moved to regional sales teams to combine inside sales, outside sales, and partner success rather than individuals working different states. After my data analysis we moved to this model for 2020.Assisted in the creation of “The Money Tree” competition for motivation.Competed in the 2019 Shark Tank ideas competition where my team won second place for “Checks for Understanding”- which will be built into the system as a selling point.Created Opportunity Tracker for teams which has led to better tracking and communication of deal stages.Created Excel pricing algorithm and calculator for inside sales to use to assist in quoting and negotiating with partners over the phone and during webinars.Assisted in the development of the Inside Sales Playbook for Growth in 2020.Performed data analysis to create equitable divides of counties for regional teams.

Charlotte, Nc

As a National Digital Coordinator: Recognized by the Streaming team as a leader of our group willing to put forth new ideas, try new strategies, and be a resource of information on current topics and trends in Streaming Plus and education. Through data analysis, created Streaming selling ideas business case to help the company meet strategic sales and renewal goals- many ideas of which are currently in place.My webinars and discovery calls were recognized by inside sales and outside sales as excellent and shared with teams.Created and presented a Streaming Plus marketing video prototype.Provided in-house professional development on Streaming Plus and a new way to try and sell and a session on Blended Learning and how to position our products in the market.Created and shared webinar question templates to encourage deeper and more purposeful questioning, email templates and trial management lists to drive Streaming Plus usage, and a Streaming team spreadsheet tracker to help with prospecting and data analysis.

Conroe, Texas

Taught Repeater Biology for high school students that had previously failed Biology. Focused on increasing Biology scores and developing new techniques to promote achievement in the school. Developed effective educational strategies and led a presentation of these strategies to Biology teachers in the district. Effectively raised Biology end of course scores of the previous teacher from ~49% passing to ~73% passing using my strategies in less than 6 months; the highest the school has ever had in Repeater Biology.Recognized for contributions within the 1st two months of employment by the District Science Coach and invited to develop a STAAR Review Games project incorporating review strategies to present to the district biology teachersRecognized as the highest performing Biology teacher in the school for 2017Rated as the highest level, “Distinguished” in 2017-2018 Summative Evaluation

Charlotte, North Carolina

Oversaw the planning, implementation, and tracking of projects from start to completion with specified milestones and deliverables. Defined the scope, create a detailed project plan, determined resources required to complete the project, developed a schedule for project completion, reviewed the project schedule, determined objectives, staffed the project, executed the project according to the project plan, and monitored the progress. Communicated with key stakeholders on progress, monitored approved project expenditures, managed the risk, and ensured deliverables are on time, within budget, and at the required quality.Developed new standardized processes and procedures for the employee training program, including checklists and online training. Identified process gaps in provisioning plans and created new processes to eliminate these weak areas. T-Mobile Fiber to Tower Texas Region Project – managed Ethernet construction and expansion project to turn up 56 tower sites in Texas, while managing a separate budget for each site ranging from thousands of dollars to $1.5M.AT&T Mobility Fiber to the Tower Program – managed Ethernet construction and expansion project to turn up 25 tower sites for AT&T across 4 states. Managed individual site budgets; met goal of a quick turn up of sites to build better relations between the 2 companies.Verizon Wireless Fiber to the Tower Program – managed Ethernet construction and expansion project to turn up 25+ tower sites for Verizon Wireless across 9 states.

Taught IB MYP Biology and AP Biology for high school students. Focused on increasing Biology scores and developing new techniques to promote achievement in the school. Developed effective literacy strategies.Effectively raised Biology End of Course scores from ~49% passing to ~70% passing in one academic year. Recognized for contributions within the first two months of employment with the Science Department. Invited to attend a literacy seminar as a member of the school leadership team in the first six months of hire. Recognized as the highest performing Biology teacher in the school for 2015, based on the North Carolina End of Course Exam scores. Biology Examination scores showing a growth of 17% and rated 9.58/10 in comparison to all state Biology students and teachers.

Leland, Nc

Taught multiple science courses. Organized multiple AVID fundraisers, planned multiple field trips, & created an AVID Senior Scholarship Fund using fundraising monies. Worked as the certified athletic trainer during school hours and home sporting events, providing athletic training coverage, applied first aid skills and assessed injured and sick students, teachers, and athletes. Supervised athletic training room, inventory and ordered athletic training supplies. • Biology Curriculum Development – determined the guidelines and criteria needed to meet student understanding and state mandates.o Evaluated goals and objectives to create a strategic plan; monitored/controlled the budget, schedule, and quality of work; measured baselines, and documented lessons learned.o In the first semester, 83% of students achieved proficiency and the following year up to 86%. Classified as exceeding expected growth for students in the third year and had the second highest scores in the county the following year. Consistently evaluated as accomplished, proficient, and meeting and exceeding expected growth. • Masonboro Island Curriculum Development – created the curriculum for the Masonboro Island Reserve, used to educate students and families through hands-on activities to understand the scope of human ecological impact.o Determined the scope, stakeholders, objectives, and created lessons to meet goals.o Communicated with educators and project team to effectively meet curriculum needs as per the timeline.• Water Quality Curriculum Development – developed a curriculum on human ecological impacts for ocean sciences class high school students.o Identified stakeholders/sponsors, created the project charter, developed the project plan, schedule, scope, budget, procurement of resources, and risk assessment.o Monitored the quality of learning through baseline assessment, and documented lessons learned as a paper-based exercise. o Authored, submitted, and awarded multiple grants.

Leland, Nc

Coordinated tutoring efforts throughout the school to meet athletic and school turnaround end of course goals.• Provided school wide data analysis for multiple projects and school missions. • Organized credit recovery of students and designed a program to help students complete missing assignments while tutoring at-risk, low achieving, and credit recovery students.• Collected and analyzed data on the successes/weaknesses of the program and created recommendations to present to school leadership.• Helped multiple former dropouts to graduate, prevented many students from dropping out, and more than 90% of students in the program received credit for their courses.

Master'S Degree, Secondary Education And Teaching

Certification, Emergency Medical Technology/Technician (Emt -B)

Diploma, Massage Therapy/Therapeutic Massage

Bachelor'S Degree, Athletic Training And Marine Biology

High School