Ericka Bartsch Email & Phone Number

Washington, Dc, Us

New York, Ny, Us

As Head of Federal & Strategic Solutions (F&SS) division, manage the division's business activities including advisory, transactional, and business solution services. In this leadership role, have responsibility for the division's full P&L and lead a team of approximately 50 business professionals and consultants supporting services that include servicing and claims quality control, client litigation support, compliance oversight, and operational risk assessments and more. In addition to business management responsibilities, also lead the division's strategy and development work to build out products / services in the areas of litigation support and servicing and claims quality control leveraging and enhancing technology introduced through mergers of Situs and American Mortgage Consultants (AMC). Also, oversee seven executive sub-committees including as Chair of Expanding Role of Executive Management Team Committee and Co-Chair of New Initiatives and M&A Strategy Committees. In these leadership roles, have lead number of initiatives to bring various parts of the organization together through challenging market environment including establishment of new and consolidated firm intranet site, framework for new initiatives to be brought forward from across the organization and approved and monitored by senior leadership.

District Of Columbia, Us

As Head of firm's Business and Transaction Solutions and Head of the firm's Business Operations, was a member of the firm's leadership team and reported to the firm's President. Responsible for the firm's product / service offering business and transactional services activities, including support of quality assurance & control, compliance oversight, and operational risk assessments, litigation defense cases and more on behalf of the mortgage industry’s leading bank and non-bank loan originators and servicers. Lead teams of skilled professionals involved in interactions with and comprehensive understanding of key federal departments and agencies (e.g., Department of Housing and Urban Development, including FHA and Ginnie Mae, the FDIC, and Treasury), and the government sponsored enterprises (GSEs - Fannie Mae and Freddie Mac) policies and processes. Engagements included providing financial institutions with subject matter expertise in support of the defense of government investigations and litigation involving the United States Department of Justice. In addition, oversaw all operations for the firm, including administration of the firm's consultants and third-party vendor management (i.e. assessment of qualifications, conflict checks, and on-going compliance & performance monitoring), invoicing, and collections, and human resource matters. During tenure, the firm experienced revenue growth of nearly 125% and EBIDTA growth of nearly 200%.

Independently and leading teams to meet the compliance and analytical needs of various mortgage servicers and other clients working with leading industry consulting firms. Engagements have included:➨ Assess and provide recommendations regarding compliance with regulatory requirements including stipulation and consent orders with Credit Finance Protection Bureau (CFPB) and other regulatory bodies.➨ Various analysis for law firms on behalf of clients including cost and benefit of outsourcing or moving operational functions in-house including hazard insurance tracking & monitoring.➨ Assess and recommend enhancements to mortgage servicing claims processes including mortgage insurance and GSE expense reimbursement claims.➨ Conduct due diligence associated with transfer of servicing including in-flight loss mitigation activity

Washington, District Of Columbia, Us

Led oversight of credit operations teams, including recovery of over $2 billion annually in mortgage insurance recoveries and servicer advanced recoveries for this government-sponsored enterprise (GSE) with the mission to provide liquidity, stability, and affordability to US housing and mortgage markets. Direct audits and maintain interactions with regulatory bodies in connection with exams, remediation of operational incidents, and quality control activities. Oversaw change management of platforms, including cost of change and impact of process efficiency and effectiveness.➨Built & led operations team of several hundred staff, numerous outsource vendors, and budget over $20M at high point, including developing framework to allow for transition of certain functions to areas of the organization to align and maximize resources.➨Selected to lead initiative to reduce costs associated with lender placed hazard insurance for borrowers, Fannie Mae, and taxpayers.➨Built and led financial operations team, which implemented tools and reporting to ensure accurate asset level reconciliation of financial entries in relation to credit operations activity, including impairment of aged receivables.

Washington, District Of Columbia, Us

Assumed increasing levels of accountability as part of overseeing financial activities, including budgets and administrative expenses and assessing financial implications of various single family products. Led team of 40. ➨Oversaw analysis and communication of financial and business metrics associated with single family business to drive performance management, including product level dashboards, SEC financial disclosures (10Q/10K), and oversight of business’ annual administrative expense and budget of over $400M.➨Developed dashboards to monitor and assess effectiveness of established and proposed loss mitigation products, including accounting, economic benefit, and operational issues.

Washington, District Of Columbia, Us

Developed monthly and quarterly financial statements, financial forecasts, and budgets for trading services division of this leading global provider of clearing services and outsourcing solutions for broker dealers, asset managers, and financial intermediaries. Also oversaw account reconciliations and cash management, budgets, and administrative expenses. Interacted with and presented information to the CEO and CFO, as well as senior management of the parent company.

Jersey City, New Jersey, Us

Promoted to increasing levels of accountability and authority for this leading global provider of clearing services and outsourcing solutions for broker dealers, asset managers, and financial intermediaries.Previous positions included:Business Unit Controller, Assistant Vice President (2003-2004)Senior Financial Analyst (2001-2003)➨Instituted a level of oversight to achieve audit deliverables and worked with trading desk and other divisions to ensure transparency of financial transactions and impacts.➨Established frameworks and reviewed testing for trading services division in accordance with Sarbanes Oxley. ➨Analyzed M&A activities to uncover consolidation and savings opportunities.