Ericka Thomas Email & Phone Number

Washington, DC, US

Advisor to Business Operations leaders regarding issues requiring careful analysis and researching of established policies and procedures; provides recommendations for next steps to advance mission-critical activities in the areas of Human Resources Management, Information System/Technology, Financial Management, Grants and Agreements, Property/Facilities.

Washington D.C. Metro Area

• Advise staff on the program policies, proposals and requirements affecting operations within the consortium.
• Conduct literature review to assist with policy assessment, development, and revision.
• Review and edit written materials for public distribution.
• Author policy statements providing guidance on day-to-day practices within the consortium.
• Develop reference materials for staff within the program and consortium.
• Present summary of policy issues affecting operations to program leadership.

Washington D.C. Metro Area

• Accomplishments:
• Revised the monthly scheduling structure to pair the program participants with a co-fellow. This restructure lessened each fellows’ overall patient care responsibilities by 50% and eliminated fatigue and duty-hour.
• Revamped the program's webpage that is used as a recruitment and informational tool for potential applicants for fellowship and elective rotations. Successfully improved the fluidity of the information disseminated.
• Expanded the program’s complexity by increasing the number of clinical rotators permitted on the consult service by 60%. The additional rotators (medical students, residents and fellows) are able to gain exposure to a.
• Increased the clinical rotation site locations by 38%. This was achieved by collaboratively facilitating the onboarding processes. These additional sites broaden the patient population the fellows have access to treat..

Bethesda, Maryland

• Accomplishments:
• Managed personnel actions (appointments, renewals and credentialing), including recruitment efforts (developing vacancy announcements and statements of work) for 150+ multidisciplinary staff members.
• Restructured the administrative support roles within the laboratory. The restructure streamlined processes and increased the efficiency and proficiency of the administrators’ deliverables.

• Developed and conducted comprehensive reviews of documentation submitted for appointments and compensation actions for the Division employing a staff of ~700 fulltime employees, ~500 Intramural Research Trainee.
• Completed compensation benchmarking for basic and clinical scientists/researchers using data collected from salary surveys.
• Researched and conveyed policies to laboratory senior leadership and multidisciplinary personnel.
• Prepared management reports to evaluate workflow, timelines and to avert potential problems and delays.Accomplishments:
• As the Division’s subject matter expert (SME) for the international Short-term Scholars' program. Successfully shortened approval time from 45 days to 2 weeks for approximately 45 annual program participants.
• Developed standard operating procedures (SOPs) that were implemented within the Institute. SOPs adopted as part of the repository that was a training mechanism for new administrative staff.

Upper Marlboro, MD

• Accomplishments:
• Strategically created and enforced a strict budget, resulting in a significant decrease (60%) in liabilities, thereby increasing the business credit rating. This was accomplished within six months of execution.
• Resolved all delinquent accounts which saved the company $400 monthly in late fees and interest fees. This was accomplished within 20 days of employment.