Erick Hernandez Email & Phone Number

Denver, Colorado, United States

Denver, Colorado, United States

- Delivered an 18% year-over-year (YOY) improvement in retention rates, exceeding team benchmarks and setting new standards for customer success in self service BoB.- Managed a challenging book of business that traditionally performed at 75% retention rates, consistently achieving over 100% quarterly retention rates through strategic relationship.

Denver, Colorado, United States

- Drive revenue growth by identifying, qualifying, and engaging with potential clients through various channels.- Proficient in using Salesforce, ZoomInfo, LinkedIn Sales Nav, Salesloft, Crunchbase, Sales Engagement, Hunter.io, and other sales tools to track and manage leads, prioritize daily activities, and generate reports.- Passionate about delivering a.

Denver Metropolitan Area

- Began role to assist in managing a brand new location, and over the years developed skills to help with overall business level decisions- Introduced and implemented specialized software to help maintain inventory, analyze costs, and show detailed reports with high efficiency. Managers and owner were able to evaluate restaurant performance based on real.

Greater Denver Area

- Used accumulated experience to ensure best experience for guests, and ultimately achieve higher sales revenue.- Able to think on my feet when things went wrong, and operate under pressure to always “make it right” for guests. - Learned the menu inside and out, and became proficient in cocktail, wine, and spirits knowledge.

Greater Denver Area

- Learned the basic skill sets for being in the restaurant business. - Required to know all menu ingredients in order to give proper recommendations and avoid allergies. - Learned basic culinary skills to better assist the flow of the restaurant.- Ensured proper plating, delegated to other food runners and sent food out in a timely manner.

Created a fast, fun, and friendly experience for the guests and coworkers within the store. Having been there for over six years, I gained an extensive knowledge of nearly all of the positions available within the store. From working with electronics, and cashiering, to receiving truck loads and setting up planograms; the versatility allowed me to help out.