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Erick Nava Hernández Email & Phone Number
Senior Sales Engineer
at
GoContact
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Senior Sales Engineer
Location
Mexico City, Mexico, Mexico
Company size
Who is Erick Nava Hernández? Overview
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Quick answer
Erick Nava Hernández is listed as Senior Sales Engineer at GoContact, a company with 132 employees, based in Mexico City, Mexico, Mexico. AeroLeads shows a matched LinkedIn profile for Erick Nava Hernández.
Erick Nava Hernández previously worked as Customer Success Management Consultant at Gocontact and Senior Project Manager at Gocontact. Erick Nava Hernández holds Bachelor Of Science - Bs, Applied Technology from Brigham Young University - Idaho.
Company email context
Email format at GoContact
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GoContact
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Profile bio
About Erick Nava Hernández
I have 17 years of experience working with callcenter, software development, and network projects around the world. I have been recognized for my ability to manage complex projects and complete them successfully. I'm passionate about technology and I know I'm good at it.
Listed skills include Telecomunicaciones, Voz Por Protocolo Internet, Centro De Llamadas, Liderazgo De Equipos, and 39 others.
Current workplace
Erick Nava Hernández's current company
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Gocontact
8 roles
Erick Nava Hernández work experience
A career timeline built from the work history available for this profile.
Customer Success Management Consultant
CurrentIdentify customer operational needsDefinition and implementation of best practices to guarantee customer successCustomer nurturing with product and technology solutionsEnsure customer autonomy to improve KPIsIdentify Up-selling and Cross-selling opportunities
Jan 2023 - Present
Senior Project Manager
Prioritize, determine, and coordinate the proper measures for the project team for achieving objectivesAdequately control the project activities and progress with a results-oriented mindsetIdentify how financial decisions affect the company’s bottom line and project resultsAccurately translate the company’s vision to the project tasks
Aug 2022 - Mar 2023
Pre-Sales Senior Consultant
Sales Engineering for contact center projectsIdentification of needs for contact center servicesAnalysis of requirements for new prospects and contact center projects
Mar 2022 - Aug 2022
Senior Project Manager
- Responsible for highly complex technology projects in different world regions, ensuring company obtains recognition in industry for execution of projects
- Analyze technological and operational requirements of customers to identify needs and provide solutions, allowing us to maintain long-term business relationship with 100% of customers.
Jul 2013 - Mar 2022
Project Manager Network, Telecom & Callcenter
- Managed network projects with IT teams, reducing costs at implementation process and increasing stability to eliminate outage times of 1000+ PAs
- Led most important corporate network project to upgrade infrastructure while controlling costs and reducing implementation times for 3 facilities.
Jun 2012 - Jun 2013
Voice Infrastructure Coordinator
- Trained voice infrastructure team to develop 100% of software integrations for end customers, increasing profitability
- Identified opportunities to optimize resources of call center to propose new technologies, growing client base
Oct 2009 - Oct 2012
It Manager
Arquitectura E+E S.A. De C.V.
IT ManagementIT Suppliers ManagementTechnical Support
Nov 2008 - Oct 2009
Team & coworkers
Colleagues at GoContact
Other employees you can reach at gocontact.pt. View company contacts for 132 employees →
AK
Ashley Kupper
Colleague at GocontactGoodyear, Arizona, United States, United States
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PP
Paulo Pimenta
Colleague at GocontactLisbon, Lisbon, Portugal, Portugal
View →
BA
Ben Arellano
Colleague at GocontactSan Diego, California, United States, United States
View →
DR
Diego Ramírez
Colleague at GocontactBogota, D.C., Capital District, Colombia, Colombia
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RF
Rashaan Fuller-Wright
Colleague at GocontactLynchburg, Virginia, United States, United States
View →
JF
Jeremie Forlay
Colleague at GocontactGreater Clermont-Ferrand Area, France
View →
ST
Sarah Tatro
Colleague at GocontactPhoenix, Arizona, United States, United States
View →
KT
Kenneth Thomas
Colleague at GocontactAlbuquerque, New Mexico, United States, United States
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DA
Diogo Azevedo
Colleague at GocontactLisbon, Lisbon, Portugal, Portugal
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MA
Marcos Araujo
Colleague at GocontactRio De Janeiro, Rio De Janeiro, Brazil, Brazil
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Ashley Kupper
Colleague at GocontactGoodyear, Arizona, United States, United States
View →
PP
Paulo Pimenta
Colleague at GocontactLisbon, Lisbon, Portugal, Portugal
View →
BA
Ben Arellano
Colleague at GocontactSan Diego, California, United States, United States
View →
DR
Diego Ramírez
Colleague at GocontactBogota, D.C., Capital District, Colombia, Colombia
View →
RF
Rashaan Fuller-Wright
Colleague at GocontactLynchburg, Virginia, United States, United States
View →
JF
Jeremie Forlay
Colleague at GocontactGreater Clermont-Ferrand Area, France
View →
ST
Sarah Tatro
Colleague at GocontactPhoenix, Arizona, United States, United States
View →
KT
Kenneth Thomas
Colleague at GocontactAlbuquerque, New Mexico, United States, United States
View →
DA
Diogo Azevedo
Colleague at GocontactLisbon, Lisbon, Portugal, Portugal
View →
MA
Marcos Araujo
Colleague at GocontactRio De Janeiro, Rio De Janeiro, Brazil, Brazil
View →
3 education records
Erick Nava Hernández education
Bachelor Of Science - Bs, Applied Technology
Education record
Ba Computer Science, Asterisk
Universidad Hispana De Utah
FAQ
Frequently asked questions about Erick Nava Hernández
Quick answers generated from the profile data available on this page.
What company does Erick Nava Hernández work for?
Erick Nava Hernández works for GoContact.
What is Erick Nava Hernández's role at GoContact?
Erick Nava Hernández is listed as Senior Sales Engineer at GoContact.
Where is Erick Nava Hernández based?
Erick Nava Hernández is based in Mexico City, Mexico, Mexico while working with GoContact.
What companies has Erick Nava Hernández worked for?
Erick Nava Hernández has worked for Gocontact, Enghouse Interactive - Presence, Nextel De México, Grupo Posadas, and Arquitectura E+E S.A. De C.V..
Who are Erick Nava Hernández's colleagues at GoContact?
Erick Nava Hernández's colleagues at GoContact include Ashley Kupper, Paulo Pimenta, Ben Arellano, Diego Ramírez, and Rashaan Fuller-Wright.
How can I contact Erick Nava Hernández?
You can use AeroLeads to view verified contact signals for Erick Nava Hernández at GoContact, including work email, phone, and LinkedIn data when available.
What schools did Erick Nava Hernández attend?
Erick Nava Hernández holds Bachelor Of Science - Bs, Applied Technology from Brigham Young University - Idaho.
What skills is Erick Nava Hernández known for?
Erick Nava Hernández is listed with skills including Telecomunicaciones, Voz Por Protocolo Internet, Centro De Llamadas, Liderazgo De Equipos, Windows Server, Centros De Contacto, Protocolos De Internet, and Scrum.
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