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Erick Nava Hernández Email & Phone Number

Senior Sales Engineer at GoContact
Location: Mexico City, Mexico, Mexico 8 work roles 3 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 100%

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Current company
Role
Senior Sales Engineer
Location
Mexico City, Mexico, Mexico
Company size

Who is Erick Nava Hernández? Overview

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Quick answer

Erick Nava Hernández is listed as Senior Sales Engineer at GoContact, a company with 132 employees, based in Mexico City, Mexico, Mexico. AeroLeads shows a matched LinkedIn profile for Erick Nava Hernández.

Erick Nava Hernández previously worked as Customer Success Management Consultant at Gocontact and Senior Project Manager at Gocontact. Erick Nava Hernández holds Bachelor Of Science - Bs, Applied Technology from Brigham Young University - Idaho.

Company email context

Email format at GoContact

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GoContact

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Profile bio

About Erick Nava Hernández

I have 17 years of experience working with callcenter, software development, and network projects around the world. I have been recognized for my ability to manage complex projects and complete them successfully. I'm passionate about technology and I know I'm good at it.

Listed skills include Telecomunicaciones, Voz Por Protocolo Internet, Centro De Llamadas, Liderazgo De Equipos, and 39 others.

Current workplace

Erick Nava Hernández's current company

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GoContact
Gocontact
Senior Sales Engineer
Mexico City, Mexico
Website
Employees
132
AeroLeads page
8 roles

Erick Nava Hernández work experience

A career timeline built from the work history available for this profile.

Senior Sales Engineer

Mexico City, Mexico

Customer Success Management Consultant

Current

México

Identify customer operational needsDefinition and implementation of best practices to guarantee customer successCustomer nurturing with product and technology solutionsEnsure customer autonomy to improve KPIsIdentify Up-selling and Cross-selling opportunities

Jan 2023 - Present

Senior Project Manager

México

Prioritize, determine, and coordinate the proper measures for the project team for achieving objectivesAdequately control the project activities and progress with a results-oriented mindsetIdentify how financial decisions affect the company’s bottom line and project resultsAccurately translate the company’s vision to the project tasks

Aug 2022 - Mar 2023

Pre-Sales Senior Consultant

México

Sales Engineering for contact center projectsIdentification of needs for contact center servicesAnalysis of requirements for new prospects and contact center projects

Mar 2022 - Aug 2022

Senior Project Manager

México

  • Responsible for highly complex technology projects in different world regions, ensuring company obtains recognition in industry for execution of projects
  • Analyze technological and operational requirements of customers to identify needs and provide solutions, allowing us to maintain long-term business relationship with 100% of customers.
Jul 2013 - Mar 2022

Project Manager Network, Telecom & Callcenter

Tlalnepantla Y Alrededores, México

  • Managed network projects with IT teams, reducing costs at implementation process and increasing stability to eliminate outage times of 1000+ PAs
  • Led most important corporate network project to upgrade infrastructure while controlling costs and reducing implementation times for 3 facilities.
Jun 2012 - Jun 2013

Voice Infrastructure Coordinator

Morelia, Michoacan

  • Trained voice infrastructure team to develop 100% of software integrations for end customers, increasing profitability
  • Identified opportunities to optimize resources of call center to propose new technologies, growing client base
Oct 2009 - Oct 2012

It Manager

Arquitectura E+E S.A. De C.V.

Ciudad De México Y Alrededores, México

IT ManagementIT Suppliers ManagementTechnical Support

Nov 2008 - Oct 2009
Team & coworkers

Colleagues at GoContact

Other employees you can reach at gocontact.pt. View company contacts for 132 employees →

3 education records

Erick Nava Hernández education

Ba Computer Science, Asterisk

Universidad Hispana De Utah
FAQ

Frequently asked questions about Erick Nava Hernández

Quick answers generated from the profile data available on this page.

What company does Erick Nava Hernández work for?

Erick Nava Hernández works for GoContact.

What is Erick Nava Hernández's role at GoContact?

Erick Nava Hernández is listed as Senior Sales Engineer at GoContact.

Where is Erick Nava Hernández based?

Erick Nava Hernández is based in Mexico City, Mexico, Mexico while working with GoContact.

What companies has Erick Nava Hernández worked for?

Erick Nava Hernández has worked for Gocontact, Enghouse Interactive - Presence, Nextel De México, Grupo Posadas, and Arquitectura E+E S.A. De C.V..

Who are Erick Nava Hernández's colleagues at GoContact?

Erick Nava Hernández's colleagues at GoContact include Ashley Kupper, Paulo Pimenta, Ben Arellano, Diego Ramírez, and Rashaan Fuller-Wright.

How can I contact Erick Nava Hernández?

You can use AeroLeads to view verified contact signals for Erick Nava Hernández at GoContact, including work email, phone, and LinkedIn data when available.

What schools did Erick Nava Hernández attend?

Erick Nava Hernández holds Bachelor Of Science - Bs, Applied Technology from Brigham Young University - Idaho.

What skills is Erick Nava Hernández known for?

Erick Nava Hernández is listed with skills including Telecomunicaciones, Voz Por Protocolo Internet, Centro De Llamadas, Liderazgo De Equipos, Windows Server, Centros De Contacto, Protocolos De Internet, and Scrum.

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