Erick F. Reyes Email & Phone Number

Bellevue, Wa

- Responsible for integration design, implementation, and support of SAP Concur solutions for customers of all sizes, including multi-billion dollar companies, resulting in successful implementations averaging $2 million USD ARR per fiscal year.- Facilitate meetings with C-level executives, projects sponsors, technical resources and other contacts to define business requirements, analyze, create and validate requirements into detailed functional specifications that can be translated to technical specifications.- Collaborate with Functional and Technical teams on testing; unit, integration, functional, acceptance system, regression, database, analysis results, manage defects, and resolve issues.- Develop technical deliverables, including technical design documents, process flows, data mapping documents, and error handling processes- Work with 3rd party partners for implementation, solution design, troubleshooting, and delivery.- Advice and assist customers with organizational change management, including pre-go-live, Go-Live, and post-go-live planning and support.- Ensure compliance of all high-level solution models and solution architectures.- Mentor other technical consultants on new and existing technologies and expertise.- Expand team knowledge and expertise through internal initiatives and training.

Bellevue, Wa

- Worked on integration design, implementation, and support of SAP Concur solutions for large and medium enterprises.- Responsible for mentoring, leading and guiding fellow technical consultants.- Collaborate with Functional and Technical teams on testing; unit, integration, functional, acceptance system, regression, database, analysis results, manage defects, and resolve issues.- Coordinate and collaborate with project stakeholders, technical contacts, vendors, and onshore and offshore resources on the design and development of the new SAP Concur system functionality.- Facilitate meetings with customers to define business requirements, analyze, create and validate requirements into detailed functional specifications that can be translated to technical specifications.- Work with 3rd party partners for implementation, solution design, troubleshooting, and delivery.- Advice and assist customers with organizational change management, including pre-go-live, Go-Live, and post-go-live planning support.- Ensure compliance of all high-level solution models and solution architectures.- Collaborate with individual members of various teams to provide guidance and assistance with delivering solutions. - Develop and document best practices and contribute to team training and professional development efforts.

Bellevue, Wa

- Serve as the main Technical contact for technical and client related projects for the Americas (North America, Central America and South America) in both English and/or Spanish, with Portuguese as needed. - Consult with clients and partners to provide subject matter and technical expertise, highlighting basic problems and suggesting solutions. - Ensure technical inquiries are promptly addressed and solutions are completed accurately and on time. - Collaborate with individual members of various teams to provide guidance and assistance with delivering solutions. - Develop and document best practices and contribute to team training and professional development efforts. - Lead different internal projects to enhance the capabilities of the department. - Train and mentor new and current team members. - Learn and re-learn most current and new processes and procedures. - Maintain a current and thorough understanding of Concur products and services.

Redmond, Wa

Installing, configuring and testing Concur software for Concur Hosted implementations, including Latin America. Responsible for the configuration of the customer specific environment. This includes all interfaces and technical settings using in-house software, SQL, and other tools.

Redmond, Wa

TITLE: Nike+ Kinect Training.Black box testing, including back end files, UI, gameplay, Kinect motion sensor reading, difficulty & game flow, among other areas. Used specialized Microsoft and MS GTO custom testing tools to obtain data and write bugs.

Redmond, Wa

TITLE: Disneyland AdventuresTested and reviewed all aspects of Kinect: Disneyland Adventures. This included score, gameplay, Kinect motion sensor reading, difficulty & game flow. This was black box, using specialized Microsoft and MGS custom testing tools to obtain data and write bugs.

Bellevue, Wa

TITLE: Fortune StonesDesigned fun and appealing strategy levels using an in-house level editor and bash commands ahead of schedule.Contributed to the GDD process for current and future games, bringing fresh new ideas and mechanics. Used Word, Visio and Excel.Tested the game, finding critical bugs using Bugzilla and Hypercam2.

Kirkland, Wa

TITLE: Halo: ReachWorked on crunch time testing back end files and other test areas. Considered "gray box testing" as I needed to understand what happens in code, without actually having access to it. Delivered assigned test passes successfully and on-time, allowing me to lend a hand in other areas.

Seattle, Wa

TITLES: UpperDeckU & Pirates of the Burning SeaWorked for a year for Flying Lab Software in the Design team for both UpperDeckU and Pirates of the Burning Sea. Designed and created game design documentation for mini-games and in-house tools, in-game content, bug fixing of design errors, testing of new talent trees, plus other smaller tasks. Role also included testing and verifying existing bugs and bug fixes through our bug database (JIRA). Personal and team milestones were always delivered ahead of schedule, requiring very little iteration to be completed. This allowed the game design team to be ahead of schedule by a month, have a record in bug finding and fixing, plus have complete documentation of future features.

TITLE: Strange Attractors 2Tested and reviewed levels from the game with special consideration to design flaws. This includes gameplay faults, errors in user interface, difficulty and game flow. Black Box testing, focused on soak testing, compatibility testing, and general testing. Wrote full reports on Microsoft Word. Not only pinpointed errors in any of the testing, but also gave specific suggestions on how to correct and improve any encountered deficiency.

Ms, Computer Science

Bs, Computer Science

Licenciatura en Ingenieria en Sistemas Computacionales