Eric Thompson Email & Phone Number

Indianapolis, Indiana Area

Indianapolis, Indiana Area

Acted as main contact for business travel clients and group room blocks. Established and maintained client relationships. Managed local rate agreements. Provided customer service for business travel clients and group room blocks. Managed group room block rooming lists and reservations. Calculated group commission and rebates and requested payment from Accounting. Created group room block contracts and agreements. Handled customer complaints and resolved in a timely manner. Entered guest… Show more Acted as main contact for business travel clients and group room blocks. Established and maintained client relationships. Managed local rate agreements. Provided customer service for business travel clients and group room blocks. Managed group room block rooming lists and reservations. Calculated group commission and rebates and requested payment from Accounting. Created group room block contracts and agreements. Handled customer complaints and resolved in a timely manner. Entered guest reservations. Acted as hotel Manager on Duty as scheduled. Show less

Indianapolis, Indiana Area

Provided administrative support to Director of Sales and Catering, as well as six Sales and Catering Managers. Provided administrative services to General Manager, Front Office Manager, Outlets Manager and Chef upon request. Created sales contracts. Answered phone calls for Director of Sales and Catering and Sales Managers. Distributed paperwork to hotel management and other departments. Created productivity reports and distributed to management throughout the hotel. Completed purchase orders… Show more Provided administrative support to Director of Sales and Catering, as well as six Sales and Catering Managers. Provided administrative services to General Manager, Front Office Manager, Outlets Manager and Chef upon request. Created sales contracts. Answered phone calls for Director of Sales and Catering and Sales Managers. Distributed paperwork to hotel management and other departments. Created productivity reports and distributed to management throughout the hotel. Completed purchase orders and submitted to Accounting. Managed the Sales Department checkbook. Monitored stock of office supplies and ordered when appropriate. Arranged printing of collateral and restaurant menus. Managed the hotel website and social media. Created marketing materials listing the "Green Initiatives" the hotel has put in place. Coordinated a log of donations for Silent Auction. Show less

Whitestown, In

Pulled requested items from the warehouse and placed on the line for shipping.

Fishers, In

Assisted student loan borrowers with questions and payments in a call center. Provided loan information. Qualified borrowers for payment plans. Processed payments. Made loan adjustments per request of school's Financial Aid Office. Researched issues as part of Research Team. Provided assistance, guidance and knowledge as part of Help Desk for call center agents.