Professional with over 25 years of experience in first taking care of people (which is my #1 goal), processes and then problem solving, liquidating, merchandising, marketing, team building, communicating, and implementing solutions to complex problems. Accomplished in exceeding sales expectations by demonstrating the ability to understand my customers and to use that knowledge to coach my teams to excel in providing best in class customer service. I strive myself as a teacher, that teaches everyday to everyone, and my team understands that 90% of every interaction with customers is the engagement and 10% is simply completing the sale. With a history of strong performance with some of the leading companies in Retail & Hospitality with a firm understanding of the strategic role of product placement and how to market it to our guests/customers. Specializing in: Team Development, Liquidation, Customer Service, Budget Control, POS Management, Human Resources, Marketing, Social Media, Merchandising, Training and Development of my staff, and making sure that my teams have fun.