Eric Lugo Email & Phone Number

New York, United States

New York, United States

New York, United States

Muse Monk Games is a NY based independent gaming company, focusing on tabletop and card games.

Experienced and skilled in graphic design, print design, digital design, illustration, content management, logo design, presentation and deliverables.

Greater New York City Area

• Managed the front desk in a 400+ unit luxury apartment building complex.
• Use Yard,BuildingLink, Realpage, Yarooms and Salesforce to keep track of work orders status,maintained/updated daily inventory flow, implement new techniques for tracking/other purposes and coordinate scheduled events.
• Established great relationship with corporate, vendor, residential and staff members while demonstrating excellent written and oral communication.
• Served as key figure acting in several roles such as porters, handyman, doorman, concierge, administrative and IT Troubleshooting..
• Taken initiative to learn future and others operations. - demonstrated urgency,empathy,safety and responsible emergency response during the Sandy Crisis, East Coast Blackout and other emergency scenarios.

- As Field Supervisor, organized routes along given jurisdiction to increase enumeration accuracy/efficiency. As a result of exceptional work, was assigned additional work after the enumeration process was complete before given deadline.- Trained field operatives with daily routines and completed work before givendeadlines. Assigned special cases for.

- Developed procedures to establish current flow of inventory use and eliminated losses from turnaround times with vendors. - Instrumental during the transition of New York/New Jersey branches. - Trained and supervised the fulfillment branch for daily operations.

- Organized routes along given jurisdiction to increase enumeration accuracy,efficiently.- Trained field operatives with daily routines and completed work before givendeadlines. Assigned special cases for exemplary work.

New York, New York

Reorganized entire floor on-floor stock, increasing stock flow by 40 percent within a half year.Was part of a team which was responsible for tripling rental sales during the holiday season through product placement in store.Assisted in cataloguing/placement of new videos/products, increasing stock availability dramatically with the first three months.

Comptia A+ & Network+ Certification Prep, Information Technology

Industrial Mechanics And Maintenance Technology

Computer Software And Media Applications

Graphic Design